I'm looking for a description of each of the different icons that are used for representing the links between schemas. There is nothing in the Campaign Classic documentation that describes what the links represent. There is of course the 2 most obvious ones, which are the blue one-to-one link and th...

I am unsure how to diagnose this error.05/22/2019 7:58:40 AM BAS-010015 Cannot open file '/home/myfilepath.csv' with write access (errno=13, Permission denied)I am a full admin, there should not be any permission issues.

Hi Guys, I have to delete approx 7k records in the quarantine list for the address which has mailbox full as the error reason. Please help me with the best way of deleting those addresses in a single shot. I am using a workflow to filter the data based on the market code(Coz its a different table) t...

Hi,The Vaccuum process runs on a regular basis and we notice it sometimes blocks Update Data on tables such as Recipient and even an Enrichment activity on Recipient which is basically a select.The Neolane Support told us : Does anybody have any suggestion regarding this?Can it really not be exclude...

Hi,I am unable to send SMS's exceeding 160 characters even after setting the Property: "Max. No of SMSes per message" to 2 in the Delivery Activity as shown in the below screenshot. My message text is Hello ABCDEFGHIJKLM! Morning!Today is quite sunny. What's your plan to celebrate today? Workout or ...

Hi,I would like to create a package to deploy my work from Dev environment to QA Environment, I can add the Data schemas and workflows to the package but I am not knowing how to add Folders in that package can someone let me know how to add Folders into the package?@

Hi all, I'm having a CSV file that is full with URLs and some parameters, i want to Crypt those parameters using the function encryptDES and then export that file but with crypted parameters. My question here is if there is a way using workflows to take datas from CSV file and crypt them then export...

Hi Team,I am trying to use the Forward to friend option within emails. For this, I have referred the following documentation link:-Viral and social marketing For this, I have taken the following steps:-1. viral web app was published2. including the mirror page and viral links within email deliveryOn...

Hi, I am bit confused in how the external accounts and operators are linked together. E.g. If I have an operator and he can access campaign through browser, he is already having an access to campaign. So, do I need to create an external account for him ?Also, in which cases, do I need to really crea...

Hi, I cam across a very simple question on how to define a campaign hierarchy. I believe that the correct hierarchy would be first create plan, then program, then campaign and then workflows and then configure / execute the deliveries . I would like to know if this flow is correct here.Thanks in adv...