Hi Darren, The MC Execution instances are deliberately restricted to
prevent this very thing. Most everything should be able to be done on
the MC Control instance. That said, if you have a specific business case
where a change is necessary, please reach out to an Adobe Professional
Services Consultant or to Campaign Support. In some cases exceptions can
be made, but they need to be evaluated by Adobe first. Regards,Craig
Hi Rahul, So there wouldn't be any way to do this through Campaign. But
going a quick Google search, I did find an article suggesting a method
to exclude specific URLs from being tracked from the HTML.
https://stackoverflow.com/questions/28873632/is-it-possible-to-exclude-links-from-tracking
Regards,Craig
Hi Martina,Please reach out to Campaign Support. We've seen this
reported a couple times in the past and typically Support needs to
engage other internal teams to review your environment in order to get
things squared away. Thanks,Craig
Hi Katerina, Can you elaborate on the ask and can you provide the ticket
numbers? I'm assuming based on your description that you need another IP
address whitelisted so you or someone else will be able to log into
Campaign? If so, can you confirm that you are indeed using ACS versus
Campaign Classic since IP whitelisting isn't necessary in ACS.
Thanks,Craig
Hi ukender, As Manoj and Jon mentioned you likely have an issue with the
script or the data being returned itself. Generally speaking on the
Adobe side we almost never need to increase the memory past 512mb. If we
still hit failures that almost always indicates a problem. Regards,Craig
Hi Jose, At this juncture, I'd recommend submitting an enhancement
request to the product via Campaign Support. From there we can get it
evaluated for a future release. Regards,Craig
Hi Garima, I actually had a ticket on similar a few weeks back.
Unfortunately at this juncture, Mirror page clicks are registered as
unique opens in reporting. An enhancement has been opened (Reference:
CAMP-45729) to address this in a future release. That said if you want
to block the tracking pixels in the case of testing a mirror page, you
can try blocking the image content. Regards,Craig
Hi Matias, Are you talking within Campaign or within a custom mobile
APP? If you are talking within Campaign, then no, nothing out of the box
is available to do this and you should submit an enhancement request to
Campaign Support to have this functionality available. If we're talking
a custom mobile app, then perhaps it's possible at the mobile app code
level but I'm not sure. Regards,Craig
Hi Dcy,I would agree that the enhancement is your best route as Ramon
stated. That said, I believe this was done intentionally as deliveries
by nature tend to inherit many dependencies from the upstream targeting
of the workflow which in ACC lead to random errors occurring from moving
or copy/paste of one workflow to a new workflow pallet. Other activities
in the workflow were less prone to issues which is likely why in ACS
guardrails were added to allow other workflow activities to move but
pre...
Hi Rahul, I'd suggest testing it to confirm, but as long as the typology
rule is included as part of the transactional template then logically
I'd think it should be enforced when the real time event is triggered
and analyzed. Regards,Craig
Hi Hugo, If the outcome is deviating from the documentation then I'd
recommend reaching out to the Campaign Support team to investigate as
this sounds like it could be a bug. Regards,Craig
Hi Holmes, So it all depends on what you're looking to do. If you need
Campaign to transfer files to an external directory then you need only
to upload the public key to Campaign as the private key should be
present on the receiving server.If you are trying to go in the reverse
direction, you can submit a ticket to Campaign Support and our Ops team
can provide you with a public key. Typically you would never have both
the private and public key loaded to the same location. If you are
having acce...
Hi Siddesh, Can you elaborate on what you mean by DB Usage link? Are you
talking the Usage report installed with the ACX package or are you
talking through the Control Panel? Thanks,Craig
Hi Ganesh, Please see
https://docs.adobe.com/content/help/en/campaign-standard/using/testing-and-sending/monitoring-messages/receiving-alerts-when-failures-happen.htmland
let us know if there are still questions. Regards,Craig
Hi Rahul, Have you checked out the documentation yet? It goes into
pretty significant detail on how to set up alerting from the delivery
and workflow
levels:https://docs.adobe.com/content/help/en/campaign-standard/using/testing-and-sending/monitoring-messages/receiving-alerts-when-failures-happen.html
Regards,Craig
Hi Jeremy, The tracking indicators can be a bit confusing, what I'd
suggest is taking a look at the documentation below which details all
the indicators used in the
reporting:https://docs.adobe.com/content/help/en/campaign-standard/using/reporting/about-reporting/indicator-calculation.html
Regards,Craig
Hi Luca,Does this pertain to Campaign in anyway? I'm not sure what
you're asking. If not then I think you are posting this in the wrong
forum. Regards,Craig
Hi Hugo, Typically inserts/updates create locks, and given that the
update is going to be done against the recipient schema there is
significant risk that the bulk load will block campaigns and vise versa.
Additionally if you leave the environment online it's likely to take
even longer to process the bulk load as system resources will not be
entirely devoted to the bulk load. Because of this it's not recommended
to try and perform a bulk load/refresh without downtime. Regards,Craig
Hi Nandha,What exactly is the problem/issue? If you're just looking for
general guidance/training then I'd recommend reaching out to your CSM or
Account Manager to enlist Adobe Professional Services. If you are
hitting specific errors or snags in the process you can post them here,
but if you're looking for someone to get on the line for active
troubleshooting then I'd suggest reaching out to Adobe Campaign Support.
Regards,Craig
Hi Michael,Can you explain the use case behind this? I'm not quite
understanding why you'd want to use another delivery's Mirror page in a
new delivery. Thanks,Craig
Hi Johnny, Have you checked the Technical Workflow section of Campaign?
There are multiple workflows that need to be running in order to process
the tracking and update the KPI tables.Check out the help documentation
below which details the use of each technical
workflow:https://docs.adobe.com/content/help/en/campaign-standard/using/administrating/application-settings/technical-workflows.html
Regards,Craig
Hi Klaster, I don't see anything on my end where hints is supported. If
it can be deployed to function automatically at the backend DB level
then maybe it's still doable, but that said it's not going to reflect
back in Campaign so if Hints changes the query and breaks something the
only way that you'll be able to troubleshoot would be to review the
executed SQL from the DB side directly and making changes on the
application side may not have any impact if Oracle is making it's own
changes on the...
Hi Push, I think you'll likely need to engage Adobe Professional
Services as this doesn't seem logically possible within Campaign outside
of perhaps using custom scripting.Typically coupon codes need to
associate to a specific profile in order for the coupon to only be used
by that profile. I suppose you could add a URL to your delivery which
redirects the client to a landing page that generates the random coupon
code. Regards, Craig
Hi Fabio, Can you elaborate on how it's not really working? Without
knowing the details of the failure it's not all really possible to
provide any educated suggestions. Thanks,Craig
Hi Jean-Christoph, At this juncture, I'd suggest reaching out to Adobe
Campaign Support to have this feature submitted for an enhancement
request. Currently we don't have any way to mark an import to be taken
literally and not be altered to conform to the designer. Regards,Craig
Hi Chan, Please reach out to an Adobe PS Consultant as there is no
standard documentation for integrating with Yext and integrations such
as this require custom work best suited for a PS architect.Regards,Craig
Hi Gokul, Of how the link is coded in the HTML initially and then how it
breaks and what error is being thrown? The current information isn't
enough to provide further assistance. Thanks,Craig
Hi Josh, I don't believe there is a way to do this though I might
suggest reaching out to Adobe Campaign Support to confirm and submit an
enhancement request for a future release. Regards,Craig
