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  • 10/15/15
    In SiteCatalyst:1.iPhone (and possibly other phones) by dimension ‘Mobile Device’ are reported incorrectly.For example a sample report for visits for a few days on our site shows:Apple iPhone 1315685Apple iPhone Simulator 12Apple iPhone 5 3Apple iPhone 4S 1‘Mobile Device’ does recognize versions, bu...

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  • 10/15/15
    I am having trouble with my time-based metrics (avg. time spent) when I pull it in using Report Builder. Excel seems to take it out of the HH:MM:SS format and makes it a number. So when I run a report with the Avg Time Spent metric in the Adobe Interface, the correct format is displayed but when I r...

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  • 10/15/15
    Do Average time spend and Average visit depth (page /session) include the data from bounce visitors? or in other word if some one come to my site and bounced back immediately does that count as a page visit ? 

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  • 10/15/15
    I have been unable to copy the tagmanager 1.0 dev revision to stage after deploying to dev and testing.  Am I doing something wrong?  I clicking the copy to stage link and then nothing changes.  [img]2014-09-16_1657.png[/img]

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  • 10/15/15
    Every export I try from Data Warehouse produces a corrupted Tableau Data Extract file.  I have been waiting on a solution from Custom Service/Engineering for a month with no luck.  Has anyone else had an issue with TDE exports?  

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  • 10/15/15
    I'm storing our first party cookie in an eVar via DTM using a data element. For some reason, the cookie value is not captured in the eVar for each unique browser.  The cookie name on the site (www.universalorlando.com) is called "Click2Click1". Would someone please help me figure out why it's not be...

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  • 10/15/15
    Hi guys,My mobile app uses mix of native app pages and mobile webpages to display contents to the users. I'm using SiteCatalyst SDK with context data tracking to track the native app pages. But not sure how to track the mobile webpages that the app is using to display some contents. The app report s...

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  • 10/15/15
    I need some help on figuring out how SiteCatalyst collects data about Client-side "Login" data. Does it get the data from user cookies or is there additional coding that needs to take place. Here is what I have uploaded to our HTML:var sTagEnvCookie = readCookie('s_tagEnv')var environment = 'prod';i...

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  • 10/15/15
    I just now added and removed a segment to one of my dashboards a couple of times.  I ended up going through three views of the non-segmented dashboard and two views with the segment applied.  Of the five panels in the dashboard, all 5 were different from each other for the two segmented views - (6K ...

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  • 10/15/15
    We have an strange result on one article in our Analytics Instance (crn.com). This articlehttp://crn.com/news/applications-os/300074085/microsoft-lays-off-2-100-more-employees-plans-to-shut-silicon-valley-research-lab.htm    Displays as about 1,500 page views in our headline, author, and other repor...

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