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SOLVED

After implementing DTM, some metrics seem too high

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Level 2

After implementing DTM on a web site, the numbers for weekly visits and weekly unique visitors seems about 2x what they should be. ie. in comparison to pre-DTM and also what would make sense based on our number of users.  Any ideas why this would happen and how to prevent it.

1 Accepted Solution

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Correct answer by
Level 10

Hi Mike, 

Have you removed the older appmeasurement code from the page after implementing analytics through DTM? It may be your page is sending 2 image requests for every hit. If that's not the case, I would request you to raise a ticket with the ClientCare and have them look at your implementation. 

I hope that helps.

Tanmay 

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1 Reply

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Correct answer by
Level 10

Hi Mike, 

Have you removed the older appmeasurement code from the page after implementing analytics through DTM? It may be your page is sending 2 image requests for every hit. If that's not the case, I would request you to raise a ticket with the ClientCare and have them look at your implementation. 

I hope that helps.

Tanmay