Product Communities

If your team is planning (or mid-way through) a migration from on-prem AEM or AMS to AEM as a Cloud Service, here's a rundown of the things that tend to blindside people beyond what's in Adobe's official migration docs.1. The "no full read/write access to the repo" shift is bigger than it soundsOn-prem, you got used to poking around CRXDE Lite, hotfixing content in prod, or running ad-hoc Groovy scripts against the JCR. Cloud Service locks that down hard no CRXDE Lite in prod, no direct repo shell access. Everything has to go through code, content packages, or the Cloud Manager pipeline. Teams that relied on "just SSH in and fix it" workflows need to rebuild that muscle memory around proper CI/CD and content sync tooling months before cutover, not during it.2. Cloud Manager's code quality gates will fail builds you didn't know were brokenCloud Manager runs static analysis (Sonar-based rules) on every build, and it's stricter than most teams expect. Common failures:Deprecated APIs (Reso

We're starting a Marketo implementation where Salesforce integration won't be ready 6-12 months (internal dependencies, not our choice). Rather than wait, we're exploring and planning to:Launch Marketo standalone (scoring, nurture, events, preference center) Design everything CRM-ready (fields, lifecycle, program statuses, naming) Validate scoring before routing leads to sales Connect SFDC later as a "Phase 2 switch-on"For those who've done this:What did you build BEFORE CRM that you were glad you did? What caused rework when you eventually connected? Any "I wish I'd known this earlier" advice? How long standalone was enough to validate your scoring model?Context: Large global B2B firm, but focus is for regional firm.

Join us on Tuesday, September 1st at 4:00 pm CDT to hear the latest installment of WebSDK Journey as we near the end.  Don’t forget to check out our previous sessions in our series,  Diary of a WebSDK Implementation, on our YouTube Channel. We're almost at the WebSDK finish line! 🏁 Our production cut over is right around the corner. Join our next session to help us prep for the big launch: 🗓️ The Journey: See everything we've built over the last six months. 📋 The Blueprint: Walk through our production cut over checklist. 🔄 The Data: Learn how we're handling historical data and active integrations. 📣 The Roll out: Sync on updates for our end users and technology partners. 🆔 The Switch: Prep to turn on Identity Map.  Link to Sign Up: https://usergroups.adobe.com/events/details/adobe-user-groups-analytics-usa-central-chapter-presents-diary-of-a-websdk-implementation-the-final-countdown/

Dear Adobe Campaign Community,Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for June 2026, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for Adobe Campaign. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any campaign-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.Start supercharging your problem-solving skills today by exploring our Top KCS Articles! Take a lo

Hi everyone,I have a question regarding **Adobe Experience Platform Data Streams and Adobe Analytics**.Suppose I have configured a Data Stream and under **Services** I have enabled **only Adobe Analytics** (with the required Report Suite).If I send an event using **Adobe Experience Platform Web SDK (`alloy.sendEvent()`)**, will that event/data also be ingested into **Adobe Experience Platform (AEP)** automatically, or will it only be sent to Adobe Analytics?In other words:**Scenario 1:*** Data Stream → Adobe Analytics = Enabled* Data Stream → Adobe Experience Platform = Not enabledWill the Web SDK event be available in an AEP Event Dataset?**Scenario 2:*** Data Stream → Adobe Analytics = Enabled* Data Stream → Adobe Experience Platform = Enabled + Event Dataset configuredI understand that in Scenario 2 the data can be ingested into the AEP dataset.What I'm specifically trying to clarify is **whether AEP ingestion happens automatically when only Adobe Analytics is enabled in the Data St

Please provide a report type for Field Tracking so users can access and do their own research when needed. Currently only reporting is available through setup with system admin access on our enterprise.

Welcome to the August edition of the Workfront Wire!   This is your monthly roundup built just for Workfront customers. Think of this as your one-stop-shop for the latest news, updates, events, and everything happening across the Workfront world. Each month, we’ll bring you what’s new, what’s next, and what you should know to get the most out of Workfront, without having to dig for it. This month, you'll see a new header here. Same great content with a new look. You'll notice this updated branding across the events produced by Scale Customer Success, too. But for now, let’s get into it and we’ll see you again next month for the next edition of the Wire!  Workfront Planning: Now available as a standalone product  Great news for Workfront customers! Workfront Planning can now be purchased and deployed as a standalone product, giving you the flexibility to extend enterprise-grade Planning to more teams across your organization, even ones that don't need full Workflow functionality.  This

When a linked folder is created in Workfront and contains a large number of existing assets, the synchronization process can generate hundreds or even thousands of individual email notifications based on users' notification preferences. While the current behavior may be working as designed, these large-scale notification events can quickly overwhelm user inboxes and create a poor user experience.We would like to see an option to automatically suppress or disable email notifications that are generated as a result of linked folder synchronization activities. Ideally, administrators could configure this behavior globally or at the linked folder level to prevent mass notification events while still preserving important user-facing notifications for normal day-to-day work.This enhancement would significantly improve the usability and scalability of linked folders, reduce inbox fatigue, and help organizations more broadly adopt Workfront integrations and asset management workflows without cr

Hi everyone! I’m Risha, and I’m the Experience League Community Manager for Adobe CX Enterprise Coworker, the agentic engine for customer experience workflow automation. From global campaigns to customer engagement to marketing operations, Coworker automates end-to-end workflows so your team can reach goals faster and with greater precision. I’m excited to welcome you and help build this community alongside our Adobe product and engineering experts – and most importantly, all of you. If you were previously part of our Agentic Workflows for Customer Experience Orchestration discussion group spotlighting AI Assistant and our purpose-built Agents, you’re in the right place. This new space will build on many of those conversations while expanding into everything you can do with Coworker.  What is this community for? This is a place where you can:  Ask questions and get answers directly from Adobe product and engineering experts  Learn how other practitioners are approaching their automati

Hello! I am working on a new Marketo instance and creating our folder tree per Adobe’s recommendations.The issue I am running into is that our instance is split into partitions based off of the business area; as such, I’d like the same proposed folder example in each partition, but Marketo does not allow the same folder names. The only resolution I have currently is putting something like:A - Active Marketing Programs [for the first instance]and continuing with a letter in front like that for all folders. Wondering if anyone else has encountered this issue and what they did to make names unique. TYIA!

Hi All, Has anyone else experienced issues with the Countries/Regions dimension in Adobe Analytics for their organization?I understand Adobe uses Digital Element for IP-based geolocation, but in our case the country attribution doesn't seem accurate, and it's becoming increasingly difficult to explain the data to senior leadership.For context, we're a UAE-based bank, and we're seeing some unusual patterns: Kazakhstan accounts for ~12% of total visits, which initially made us think it could be bot traffic. However, what's surprising is that ~14% of our campaign forms are also being submitted from Kazakhstan, making it difficult to dismiss as bots. Singapore contributes ~16% of visits, yet only 0.2% of campaign leads come from there. This raises a few questions: Has anyone observed similar inconsistencies with the Countries/Regions dimension? Could this be related to VPNs, proxy networks, mobile carrier routing, or geolocation database inaccuracies? How have you validated or improv

The Workfront Skill Exchange sessions are now available to watch on demand. As you work through the recordings, you might find you've got questions for our speakers, and we'd love for you to ask them. We've created discussion posts for each of the sessions and encourage you to leave your questions in the appropriate thread to chat with our presenters directly. Don't be shy! These folks have been in your shoes and are here to share their experience, so you don't have to learn things the hard way! Here's a handy list of all the sessions and speakers:  Workfront Product Keynote: Angela Zhang, Adobe  LEARN TRACK  Build for the Bot: Designing Workfront for Automation & AI — Kaylee Richard ​(@KayleeRichard), Accenture  Streamlining Planning with Workfront AI: From Spreadsheets to Smart Workspaces — Autumn Earle (​@AutumnE ), Perficient  Reporting Hidden Gems: 10 Tips That Will Save Time and Impress Leadership — ​Daniel Clarke (@Daniel_Clarke), EMMsphere Mastering Workfront Admin Basic

Enable a client into a journey. A journey in this case could be serious of steps a client has to taken to complete an action. Taking an action is supported in multiple channels like web, mobile in app, email and push notifications. How would one should think of creating an omni channel journey that helps us visualize end to end client move through the journey? Question: How can Adobe Journey Optimizer support an omnichannel client journey today and in the future?I’m looking for guidance on how to model and orchestrate an end-to-end, omnichannel client journey using Adobe Journey Optimizer (AJO).In this context, a journey represents a series of steps or actions that a client needs to take to accomplish a specific goal. These interactions may happen across multiple channels, such as:Web Mobile/in-app Email Push notificationsFor example, a client may start an action on the web, receive an email as the next step, continue the process in the mobile app, and then receive a push notification

Hi there!I’m looking for a hands-on Senior Marketing Automation Specialist to own the day-to-day operations of our Marketo Engage instance, supporting two of The Freeman Company’s brands.This role will be the execution engine behind our owned-channel campaign activity, partnering closely with campaign marketing teams to build, launch, and report on Marketo programs across email, digital, and events.The position is eligible for a hybrid schedule, generally requiring work in-office and/or on-site at events 2–3 days per week. The ideal candidate will be located in Philadelphia, PA or Dallas, TX.If you’re interested, or know someone who may be a great fit, please feel free to reach out or applyhere. 

Next Tuesday, Telus Digital Columbus office opens its doors to the Ohio #AdobeWorkfront community 🙌🏻We are proud to host the Adobe Workfront User Group, Ohio Chapter, In-Person Meet Up. It's a casual, open forum for Workfront admins, builders, and anyone trying to squeeze more value out of the platform.Through Governance, Adoption and Automation- Real use cases from people running  #AdobeWorkfront day to day.If you are in or around Columbus, would love to meet-in person at the event! 📅 Aug 18, 4:30–6:30 PM EDT📍 274 Marconi Blvd, Suite 300, Columbus, OH🔗 RSVP here: https://lnkd.in/gBZ8m_rA

Please provide administrators with the ability to remove or hide the default Frescopa Sample Workspaces from Workfront Planning.As we begin rolling out Planning to our users, these sample workspaces can create unnecessary confusion. One of the biggest pain points is when users add a connected field and are presented with a long list of Frescopa Marketing record types and fields that are unrelated to their organization. This makes the experience more cluttered and increases the learning curve for new users.

Recently we came across situation where we found out that adblockers are not blocking assets.adobedtm.com domains as well, impact of this launch scripts which is hosted in akami (adobe managed hosting option), entire ecosystem of AEP is failed on on webchannel.Here the concern was core functionality and value proposition of Adobe Experience Platform (AEP) and Adobe Analytics implementations.As you are aware:Adobe positions AEP, Launch (Tags), and related solutions as enabling: First-party data collection Server-side tracking Resilience against ad blockers and privacy restrictions However, in our case:Adobe Launch scripts hosted on Adobe-managed Akamai domains are being blocked by ad blockers When these scripts are blocked: Data collection fails at the source Downstream AEP and Analytics capabilities become ineffective So concern here If the entry point (Launch script) itself is blocked, first-party data collection and server-side tracking become significantly limited in real-world s

🗣 Looking to continue the conversation after Experience Makers The Skill Exchange? The conversation isn't over.At Skill Exchange on August 12, AEM experts ​@ghowell15 and ​@pstolmar will take the stage — Gary with Scaling Content Creation with Product Launch Accelerator and Generative AI and Peter with Scalable Content Workflows for Authoring and Asset Governance. Afterwards, they'll host an open office hour built for one purpose: to keep that dialogue going with you.This is your chance to bring the questions you don't get to ask live, the use case you're still working through, or the challenge you hit the moment you tried applying what you learned. Come with your real-world scenarios — Gary and Peter will be here to work through them live.What you'll walk away withDirect answers from two AEM experts on scaling content creation with generative AI and building governed, scalable authoring workflows — grounded in what they're seeing in real implementations, not just theory Practical nex

🗣 Looking to continue the conversation after Experience Makers The Skill Exchange? The conversation isn't over.At The Skill Exchange on August 12, AEM Champions ​@BrettBirschbach and ​@venkatkrishnat will take the stage — Brett with Leveraging AI in AEM Cloud Service Development and Venkat with Content Authoring Evolution and Best Practices. Afterwards, they'll host an open office hour built for one purpose: to keep that dialogue going with you.This isn't a repeat of their sessions. It's your chance to bring the questions you don't get to ask live, the use case you're still working through, or the challenge you hit the moment you tried applying what you learned. Come with your real-world scenarios — Brett and Venkat will be here to work through them live.What you'll walk away withDirect answers from two AEM Champions on applying AI to AEM Cloud Service development and modernizing content authoring — grounded in what they're seeing in real implementations, not just theory Practical nex

If you have a follow-up question from the Skill Exchange session Driving End User Adoption: Change Management Best Practices for Real Impact with Danielle Johnston (@danielle_john) from Adobe and Kellie Gardner (@kelliegardner) from EMMsphere that originally aired on August 5, 2026, you're in the right place! Leave your comment below and our speakers will do their best to reply. And if you see a question below that you know the answer to, don't be shy! We'd love for you to answer from your own experience and perspective. Have questions about another Skill Exchange session? You can see the full list of discussion threads here. On-Demand Viewing - This session is now available on-demand, you can find the recording here. 

If you have a follow-up question from the Skill Exchange session Your New AI Teammate: Mastering Workfront's Brand Reviewer with Ewan Hruska (@ewanh) from Adobe and Monique Evans (@moniqueevans) from IBM iX that originally aired on August 5, 2026, you're in the right place! Leave your comment below and our speakers will do their best to reply. And if you see a question below that you know the answer to, don't be shy! We'd love for you to answer from your own experience and perspective. Have questions about another Skill Exchange session? You can see the full list of discussion threads here. On-Demand Viewing - This session is now available on-demand, you can find the recording here. (Tip: Use the links in the left navigation to watch other Skill Exchange sessions!) 

If you have a follow-up question from the Skill Exchange session Building Strong Links for Your Content Supply Chain with Adobe Solutions with Natalie Shanks from OneAmerica Financial that originally aired on August 5, 2026, you're in the right place! Leave your comment below and our speakers will do their best to reply. And if you see a question below that you know the answer to, don't be shy! We'd love for you to answer from your own experience and perspective. Have questions about another Skill Exchange session? You can see the full list of discussion threads here. On-Demand Viewing - This session is now available on-demand, you can find the recording here.

I would like to advocate for Adobe to introduce more robust reporting capabilities and intuitive charts that clearly display planned hours, actual hours logged, and remaining planned hours for each assignee when tasks have multiple assignees.Currently, it can be challenging to track individual contributions and workload balance across team members on shared tasks.  When there’s one assignee per task, it’s much easier, but that’s not real world for us.Enhanced visual reports and dashboards would empower project managers and leadership to better monitor resource allocation, identify bottlenecks, and improve forecasting accuracy.  Leadership doesn’t want to look at numerous reports, or jump to the Resource Planner and apply filters, to try and piece together this puzzle.Thanks for the consideration!

If you have a follow-up question from the Skill Exchange session Workfront Architecture: Planning, Fusion, and Workflow for Enterprise Scale with Olya Kollen from WorkFocus.io that originally aired on August 5, 2026, you're in the right place! Leave your comment below and our speakers will do their best to reply. And if you see a question below that you know the answer to, don't be shy! We'd love for you to answer from your own experience and perspective. Have questions about another Skill Exchange session? You can see the full list of discussion threads here. On-Demand Viewing - This session is now available on-demand, you can find the recording here. 

If you have a follow-up question from the Skill Exchange session Mastering Workfront Admin Basics: Tips to Accelerate Your Onboarding with Jennifer Mancini (@JenniferMa10) from Aramark that originally aired on August 5, 2026, you're in the right place! Leave your comment below and our speakers will do their best to reply. And if you see a question below that you know the answer to, don't be shy! We'd love for you to answer from your own experience and perspective. Have questions about another Skill Exchange session? You can see the full list of discussion threads here. On-Demand Viewing - This session is now available on-demand, you can find the recording here.