Top KCS Articles for September 2026, Curated For Your AEM Troubleshooting Pleasure!

Dear AEM Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for September 2026, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for AEM.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any AEM-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles!

Take a look:

1. AEM: Updated content not appearing on live pages due to CDN caching - Learn about the solutions to the issue when updated content that you publish in AEM doesn't appear on your public-facing site, and the live site displays outdated content with no error messages in AEM.
2. AEM as a Cloud Service: Resolve assets stuck in processing status - Learn about the solutions to the issue when uploaded assets in AEM as a Cloud Service remain in the Processing state, don't appear in the content finder, and can't be used in page editing.
3. AEM Cloud Manager DEV deployments fail due to XML and ClientLib errors - Learn about the solutions to the issue when AEM Cloud Manager DEV deployments take more than two hours and fail at the Deploy to DEV stage after passing the validation, build, unit testing, code scanning, and image build stages.
4. Resolve SegmentNotFoundException errors in Adobe Experience Manager - Learn about the solutions to the issue when SegmentNotFoundException errors appear in the AEM logs, and you can't access or use the AEM Author environment.
5. AEM 6.5.24: Scanner false positive for CVE-2026-49844 (Apache Log4j) - Learn about the solutions to the issue when security vulnerability scanners report CVE-2026-49844 (Apache Log4j) in AEM 6.5.24 deployments and flag Adobe-shipped OSGi bundles that contain Log4j libraries, with no error in the AEM runtime.
6. AEM Sites Console slowness when loading folders with many child pages - Learn about the solutions to the issue when the AEM Sites Console takes over 30 seconds to load a site content tree folder with several hundred or more child pages in Stage and Production Author environments, most noticeably on the initial request to open the folder.
7. reCAPTCHA validation fails after v2 key migration in Experience Manager Forms Adaptive Forms - Learn about the solutions to the issue when submitting an AEM Forms Adaptive Form that uses a reCAPTCHA component and the Invoke a Workflow submit action fails after Google reCAPTCHA v2 keys are migrated, and the response includes CAPTCHA_VALIDATION and an HTTP 400 status.
8. Custom Oak index not selected for queries in Adobe Experience Manager - Learn about the solutions to the issue when a query in AEM continues to use the default ntBaseLucene-2 index instead of your deployed custom Oak index, resulting in slower query performance.
9. Smart Crop processing fails with aspect ratio error in AEM Dynamic Media - Learn about the solutions to the issue when assets upload successfully in AEM Dynamic Media, but Smart Crop renditions don't generate, an aspect ratio error appears in the logs, and the Image Profile UI highlights no errors.
10. Resolving high disk utilization from large log files in Adobe Experience Manager publisher nodes - Learn about the solutions to the issue when one or more AEM 6.5 LTS Publish instances show a Critical status under Storage in the AEM System Monitoring dashboard, with abnormally high disk utilization and individual log files exceeding 1 GB.

Happy Troubleshooting!