Product Communities

Hello All,I'm currently working as Adobe Analytics Architect in the banking domain using Tealium iQ for tag management. I have dealt with challenges like login flow tracking, secure data layer usage and mobile app analyticsCurious to hear how other handle:Tracking insecure/authenticated environmentsAvoiding PII data collectionsAligning mobile + web analytics strategiesLet's share ideas!

Master Frequency Capping & Conflict Prioritization in Adobe Journey Optimizer Recording URL: Master Frequency Capping & Conflict Prioritization in Adobe Journey Optimizer  Event Details Join us for an engaging Adobe Experience League LIVE episode where Adobe experts dive into new features in Adobe Journey Optimizer to help you govern and prioritize customer messages with precision. Learn how to reduce messaging fatigue, resolve conflicts, and deliver impactful experiences that resonate. In this expert-led session, we’ll explore powerful tools to optimize your customer journeys: Journey Capping: Control how many journeys a customer enters in a timeframe to prevent over-messaging and enhance engagement. Conflict Management & Prioritization Scoring: Resolve competing journeys to ensure customers receive the most relevant messages at the right time. Rule Sets: Implement flexible, scalable guardrails to automate decision-making and streamline journey execution. T

Hello Everyone! I'm an Experience Cloud researcher, Elissa, and I'm looking for enterprise Marketing customers who would want to give feedback on a new, strategic ideation canvas we're considering building called Catalyze. Catalyze is an AI-driven insights canvas that would help brand and product marketers manage the top of the funnel thinking that happens before a campaign is built down to generating the marketing brief. We really need to talk to people who would actually use this canvas rather than system admins, so please respond in this thread if you know of anyone who fits this description and would be willing to give us feedback. Thanks!Elissa

Dear Team, I kindly request you please help me out here. On uploading a SP 6.5.19 from packagemanager gives the error as Inaccessible Value. I have tried in multiple browsers. There is no error shown in the error log nor in the network traffic. There is no problem in uploading and installing the AEM ASC Commons or the ASC Tools. Any suggestions.  

The issue is with the Coral 3 nested multi field in AEM 6.5 where the dialog scrolls automatically to the bottom when we add a new item. It becomes more complex if data is being added more by the author. While checking at the console I was getting a jquery event being generated from createpagewizard.js. when ever we click on the add button and the scroll to the bottom behaviour triggers. Is this an expected behaviour or do we have any working solution to restrict this scroll bottom ? 

Document Authoring - a New, Simple CMS for Edge Delivery Services by @daniel-strmecki   Introduction The first time I saw our partners at Adobe present document-based authoring, I thought it was a great solution for smaller and short-lived sites. However, most enterprises would probably not use it as it lacks advanced enterprise CMS features like automated translations, market/language rollouts, bulk updates, custom workflows, etc. Looks like Adobe might have gotten similar feedback from customers as they recently announced early access to a new, simple CMS for Edge Delivery Services (EDS) called Document Authoring (DA). DA is a user-friendly, high-performance, and highly available document-based authoring solution for managing, editing, and publishing sites. It’s built around the EDS document model, using concepts like blocks and sections. DA has an SDK, APIs, and integrated Adobe technologies to support modern content creation workflows. Adobe chose to name it "Docume

Hello!I need to implement Security Headers in the PROD environment, but it is not working, but it works in the developer and stage environments.I use the website https://securityheaders.com/ to validate if the Headers are working and it returns a grade of F (no headers implemented) in the prod url, but returns a grade of A (excellent implementation) in the dev and stage publish links.All my backend files in the dev, stage and prod environments are the same, with the same implementations, but the headers only appear in the dev and stage publish, they do not appear in the Prod environment.

Starting with March 2025, customers have received brand new user interfaces for Activity management and Recommendations interfaces.    For more information about the changes, check out the recording of one of the Adobe Target UI demo sessions from May 21, 2025.   The key points on this session: Recap of the Adobe Target UI updates Adobe Target UI demo for activities and recommendations Next steps and resources Q&A session     For latest information on Target releases, don’t forget to visit the Release notes page on Experience League.

Here are the instructions to send a Birthday Message.  In this example, I am using the Date of Birth field which is automatically created when a new Marketo instance is created. It is automatically mapped to the SFDC Contact Birthdate field when Marketo is integrated with SFDC.  The field type is “date.”     You have to set up two smart campaigns since the lead token, {{lead.Date of Birth}}, can only be used in a trigger campaign.     Step 1. Create a trigger campaign with campaign is requested in the Smart List     Step 2.  Configure Wait Step in the Flow Add token {{lead.Date of Birth}}. Remember a token can only be used in a trigger campaign. Remember to click "Use next anniversary date" Set time for when you want the wait step to end. This will be the time the email will be sent out.     Step 3. Add Send Email to Flow   Step 4. Activate   Step 5. Next create a batch campaign with a request campaign in the fl

First and foremost, a huge thank you to Matt Mitchell @mattmi3 from the Product team for sharing his expertise around what Data Connect is and how it can be used to access Workfront data and provide visibility to drive business decisions! If you weren't able to attend today's workshop - we've got you covered. A short summary and resources from the session (slide deck and recording) are published below: Slide deck PDFWorkshop recording   Summary and resources from the chat: What is Data Connect? A secure and scalable solution that provides business insights by connecting Workfront data to visualization tools like Tableau, Power BI, Domo, and Looker. It is included in the Ultimate package, but available as an add-on ($) for those on Prime and Select. Reach out to your Account team for more information. While we aren’t able to provide you with a test drive (at least right now) to play around, you can always reach out to your Account team to see if they can he

Hi all, I want to learn how AEM On Premise DevOps could be implemented using a tool like Jenkins. How the pipelines are built. Is there any tutorial or nice process documentation please? Appreciate all your replies. Thanks,RK.

Hi everyone,I'm working on an AEM project where we’ve developed a custom “Podcast” component that allows editors to embed podcast content from different platforms, including Spotify, Apple Podcasts, Podigee, and SoundCloud using iframes.For platforms like SoundCloud and Podigee, I know there are libraries or SDKs available that allow tracking of playback events (such as play, pause and progress milestones) even when embedded via iframe.However, I’m currently looking for a way to do the same for Apple Podcasts embeds, specifically to capture events like play, pause and playback milestones (25%, 50%, 75%, 100%) and send those events to Adobe Analytics.From my research, Apple Podcasts embeds (via https://embed.podcasts.apple.com/...) doesn’t expose a public JavaScript API or any event listeners due to cross-origin restrictions.Still, I’d like to ask:Does anyone know of any libraries or workarounds to track user interactions on Apple Podcasts iframes?Have you ever implemente

Estou iniciando um projeto de transformação do site da empresa, utilizando a plataforma AEM-Sites , e gostaria de incluir algumas funções no projeto, como o AEM-Sites Optmizer e tambem o AEM Analytics e Workfront, como proceder com estas ferramentas, lembrando que sou parceiro da adobe na categoria Bronze e para o nosso próprio site imagino que tenho estas licenças liberadas. neste caso como baixar e aplicar no projeto.

Originally airing on May 28, 2025, our experts discussed the transformative world of content analytics, powered by Adobe's cutting-edge AI technology. Content Analytics revolutionizes the way you measure, understand, and optimize content performance.  You can view the replay from the episode page and find additional recourse commented on during the live event: Content Analytics - Optimize performance with AI insights Use this thread to ask our experts additional questions related to the Experience League LIVE session. Thanks and we hope to hear from you!

Agile Workflows for Personalized Content at Scale Recording URL: Agile Workflows for Personalized Content at Scale  Event Details Join us for an exciting Experience League LIVE session where we dive into the future of omnichannel customer engagement! Discover how to overcome the challenges of siloed, slow, and rigid content creation and activation workflows with the power of Adobe's innovative tools. In this session, we will showcase how Adobe Journey Optimizer (AJO) seamlessly integrates with Adobe Express and GenStudio for Performance Marketing. Learn how these tools bring unparalleled flexibility, collaboration, and AI-powered creativity to your marketing workflows. Whether your teams are authoring content directly in AJO, brainstorming with GenStudio for Performance Marketing, or building assets in Express, this session will demonstrate how Adobe's solutions adapt to and accelerate your content workflows, helping you bring campaigns to life faster than ever befor

Our marketing department structure was redone into 5 centers of excellence (COEs) about a year ago. Currently, only 1 of the COEs uses Workfront as their project management software. We are beginning a transition into all COEs having Workfront, as well as incorporating the Planning tool. I'm just curious if anyone has transitioned from one group using to several, with possible "groups" created to privatize certain projects specific to one COE. If so, what are the challenges you had and what can we think about when planning the license structure and user setup. 

Dynamic Chat in Marketo Engage provides powerful capabilities to ensure customer interactions are guided seamlessly to the right agents at the right time. Proper routing not only enhances customer experience but also streamlines your team's efficiency. In this blog, we’ll explore the various routing options available and share setup tips to help you make the most of Dynamic Chat.     Key Routing Methods Dynamic Chat boasts several intelligent routing options to accommodate your requirements. Here’s a closer look: 1. Account Routing Account routing allows you to prioritize customers from specific accounts. For example, high-value or strategic accounts can be assigned to designated agents. To set it up: Go to the account routing tab. Add the domain of the account (e.g., microsoft.com). Assign an agent to this account. Whenever a visitor from this domain engages with Dynamic Chat, they’ll be routed to the assigned agent if available. 2. Custom Routing Rules Custom routing rul

Let’s face it—webinars can be a little… well, bland. But not on your watch! With Adobe Marketo Engage’s Interactive Webinars the power is at your fingertips in Design Studio to change the obvious default look and feel to your brand. Whether you're hosting a product launch, a customer Q&A, or a thought leadership session, customizing your webinar experience is the best way to extend your brand.   Why Bother Customizing? Because first impressions matter—and so do second, third, and fiftieth. Customizing your webinar room isn’t just about slapping on a logo and calling it a day. It’s about creating a seamless, on-brand experience that makes your audience feel like they’re in the right place (and not just another Zoom room).   Step Into Design Studio To get started, head over to the Design Studio in Marketo Engage. Under the “Interactive Webinars” tab, you’ll find the “Customize Webinars” section. (Good to know… These setting apply to all of your events and all workspaces, so

  Introduction When working with Customer Journey Analytics (CJA), encountering "No Value" entries in reports and dashboards prompts important questions about data quality, collection methods, and reporting accuracy. These instances need careful monitoring as they may reveal hidden gaps in data collection. The main challenge lies in distinguishing between two scenarios: when "No Value" entries need investigation by data source providers, and when they simply reflect the natural flow of data into CJA. Understanding this distinction is crucial for maintaining efficient analytics operations. This guide will help you make informed decisions about "No Value" appearances in your CJA implementation. Understanding "No Value" in CJA "No Value" appears in CJA reports when a dimension has no corresponding metric value during the reporting period, regardless of the report type.  Seeing "No Value" in your reports isn't always a sign of an error or data collection issue. It's often an e

Join the Adobe Champion Program and become a part of a global community of passionate product experts who are driving thought leadership and innovation!     Adobe Journey Optimizer Champion Applications are open through June 10!   Program BenefitsThe Adobe Champion Program provides a unique opportunity for expert Adobe Experience Platform (Adobe Journey Optimizer B2C and Real-Time CDP) practitioners to:1) Accelerate their personal and professional growth by collaborating with fellow Adobe Experience Platform (Adobe Journey Optimizer B2C and Real-Time CDP) experts and Adobe product and engineering leaders;2) Share their product expertise and best practices with the broader Adobe Experience Platform (Adobe Journey Optimizer B2C and Real-Time CDP) community; and3) Engage in exclusive speaking, content creation, thought leadership opportunities to showcase your expertise.   Program MissionAdobe Champions enhance the Adobe Experience Platform (Adobe J

Dear AEP Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for May 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEP.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEP-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP. Start supercharging your problem-solving skills today by exploring our 

Dear AEM Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with AEM.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for May 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEM.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEM-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – empowering you to provide a truly personalized experience to your customers with AEM. Start supercharging your problem-solving skills today by exploring our&

Huge thanks to @andywat and the Adobe Workfront Product team for joining today’s webinar and sharing their expertise around Workfront Planning!  If you’re just getting started with implementing Workfront Planning, consider a team-first approach rather than enterprise-wide implementation to help with adoption efforts  Federal vs State Model: Set up a governance strategy where teams (states) adopt Workfront Planning autonomously within guided parameters, rather than waiting for complete enterprise-wide (federal) implementation   Key Benefits of Team-First Approach: Faster adoption, reduced resistance, built-in evangelists, lower support burden for admins, and real-world feedback to inform enterprise-scale design decisions  If you missed our session, we have links to the slide deck, recording, resources, and summarized Q&A below.  Slide Deck PDF  Recording  Link to register for the June 26 event  Looking for more? Here are some additio

In today’s digital landscape, capturing high-quality leads is essential to driving pipeline and revenue. Adobe Dynamic Chat empowers businesses to engage website visitors through automated dialogues or live chat, while adding Conversation Scoring ensures your team focuses on the most promising prospects.   🔥 What Is Dynamic Conversation Scoring? Dynamic Chat Conversation Scoring assigns a numerical value from 0 to 3, visually represented as flames, to each interaction. These scores are based on: Predefined goal cards within dialogues, or Manual scoring by live agents during real-time conversations. This scoring system helps prioritize high-intent leads for sales follow-up while nurturing others through appropriate marketing tracks.   Weighing Dialogue Goals Strategically Whether you’re running multiple dialogues with distinct goals or a single dialogue with various goals, not all goals carry equal weight. For example: A lead

We're hoping to run AEM under Java 11 but our SAML login and the internal (/libs/granite/core/content/login.html) login no longer work after updating the JVM (and still doesn't work when moving back to Java 1.8).The error I see for internal login is: User name and password do not match.For SAML, the process stalls on the IdP - never redirecting back to AEM.Interestingly, I can login to the AEM publish instance via the internal (/libs/granite/core/content/login.html) after switching it to JVM 11.Here are some steps I've taken:Initially, we tried deploying code compiled with Java 11 (but targeted to 1.8) to run on an AEM instance running under Java 1.8 - the new code did not start.At some point we needed to delete a "repoinit" folder on author and publish to successfully start AEM (after deploying the Java 11 built code).To run AEM under Java 11 - the following was added to sling.properties org.osgi.framework.bootdelegation: jdk.internal.reflect,jdk.internal.reflect.*I hav