Product Communities

 We are running multiple social media campaigns and want to better understand how to track engagement, traffic sources, and conversion behavior more effectively. I’m particularly interested in how Adobe Analytics can be used to evaluate which content strategies are driving the most engagement and audience growth across platforms like Instagram and TikTok.Are there recommended dashboards, reports, or setup approaches that work well for this kind of analysis?

Hi everyone -- my name is Ben Whitlock, Director of Marketing Platform Operations at Fanatics. We’re growing our Platform Development team focusing on AJO and AEP to bring richer, real-time journeys to our customers. I’m based in Jacksonville, FL and we’re looking for someone either based near Jax, or in the San Francisco Bay Area. Here’s a full job description: https://fa-exki-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/27651/Feel free to ask any questions here. If you think you’re a strong candidate, let’s talk!

Live stream show details:In this Experience League Live session, we dive into journey testing and validation tools in Adobe Journey Optimizer, so you can go live with confidence. Whether you're working with event-based or audience-based journeys, AJO gives you multiple ways to validate your logic before your customers ever see a message. We'll walk you through the ideal way to test your journeys before launch and show you how to take it further with the brand-new Journey Simulation.Join us to see how you can:* Choose the right pre-launch testing approach for your journey type, whether you need to trace profiles through branches or validate audience volume and branching logic at production scale, without sending a single message.* Create simulated users on the fly either manually or with agentic support for quick simulation via Journey Agent, automatically covering all paths in one click.You'll have a clearer framework for validating any journey with confidence, and hands-on insight int

Hi Team,I had implemented a User Business Rule that restricted project creation beyond 3 weeks. However, the rule has disappeared from the Workfront UI, and the restriction is no longer being enforced.Could anyone please assist in investigating why the User Business Rule is no longer visible and why the associated restriction has been removed?Any guidance would be greatly appreciated.

I’m looking for guidance on embedding Marketo Forms 2.0 into a third-party CMS with limited customization options. Our CMS is fairly locked down. I have set content modules where I can add HTML, plus separate header and footer code areas in the page settings. Script code only appears to load properly from the footer, so I’ve had to split the standard Marketo embed code:The ‘<form id="mktoForm_####"></form>’ goes in the page module. The Marketo Forms 2.0 script and ‘MktoForms2.loadForm()’ code go in the page footer.The form does load and submit, but the issue happens after styling/customization. Any custom CSS added in Marketo Forms appears to get pulled back into the CMS editor after the page is saved. If I leave the page and come back to edit later, the module HTML is filled with Marketo-generated styling and markup. This creates a duplicate styling situation because the styles still exist in Marketo, but now the CMS also appears to be storing/rendering them. I’m not sure

Are you all using the new email designer regularly now?I have tried creating emails from scratch, using templates, etc but with each one of them, I am seeing different layout issues. With some I see a blue background color on mobile even after having the background color and viewport color as white. With one I had the entire template looking amazing, but the footer got expanded across screen on outlook on windows.How is your experience? 

If you’re a skilled Workfront practitioner ready to grow your influence, connect with peers, and shape the future of the product, this is your moment. The 2026-2027 Champion Program is looking for passionate advocates like you.👉🏼 Apply here: https://event.adobe.com/2026-2027championprogramhubICYMI: Watch the recording from our May 14th informational webinar. It covers everything you need to know, including tips for a strong application.https://tinyurl.com/867s9njm ⏰ Don’t wait. June 5th is just around the corner.

Hi all,I need to conditionally exclude some fields from the auto-generated DOR through code. Nothing I’ve tried to program is working.Please, how can I emulate in code what the “Exclude From Document Of Record” checkbox does? It works correctly when I use the UI checkbox, but if I try to do it via code in the Value Commit event, it doesn’t work. I’ve tried things like:field.dorExclude = true; field.excludeFromDoR = true; field.dorExclude = true…but none of it works. Thanks in advance for your help!Any guidance would be greatly appreciated.

Workfront used to offer Bootcamp trainings for Admin and Fusion for a fee. Now I am only seeing “Manage Connections and Workflows in Adobe Workfront Fusion” offered OnDemand but it requires an Enterprise Learning Subscription. Are the bootcamps no longer offered?

When I am working on Adobe another website automatically opens called Adobe Genuine Service, that tells me my Adobe is not genuine and I should buy from this website. While in fact I have a licensed version. I am not able to block the link since it says adobe.com

Hi!!Since late december 25, beginning january 26, we have noticed a spike in Direct / Bookmarked traffic and a drop in SEO. The only reason we could find was that the spike corresponds to an update to iOS 26.We can see clearly the impact iOS had on the dropping of SEO and the rise of Direct.We investigated with other markets / projects / clients, and this does not happen in their results - it is occurring only on this specific project in Spain.The only hypothesis we have is that the iOS update is affecting Adobe and is including visits from iOS 26 as Direct rather than SEO.Is there a way to correct this? 

I am trying to build a custom widget for external links in a new content fragment editor RTE and store those values into an anchor tag. I have tried both the options to use getwidget and getcustombutton options, but looks like the getcustombutton options is deprecated. I am able to run the build with my custom code using getwidget function and don’t see any errors in the console logs. Also, I don’t see an option to view the pop-up using the curly brace option. Can someone help me with the limitations with extensibility options?

1) Is event depth metric incremented if same page is visited twice in the same session ? I believe No, but wanted to double confirm.2) Event depth is basically the count of Unique pageView, or does it follow any real order of pageViews to measure the depth ?3) Event depth works based on eventType but all digital clickstream data would have same pageView as eventType, in that case how does it calculate the eventDepth ?

Hello,  We are wondering why Adobe Campaign Classic adds extra fields when querying the database, and whether we can change this behaviour?  In a typology rule, we search the nmsDelivery table for specific rows by selecting the relevant expressions, operators and values (joined with nmsOperation). The query box allows us to view the “Corresponding SQL query”. In the query we see, there is no mention of selecting mData, yet when Adobe Campaign Classic queries the database whilst this typology rule is applied, it retrieves the mData information for the nmsDelivery table, which increases the load on the database and, with concurrent processes, can cause errors.  Hence my question: why does Adobe Campaign Classic use this additional field? Is it possible to change this behaviour to reduce the load on the database?  Kind regards,

Good morning! I was curious if anyone has conducted any proof of concept testing with AJO MCP connecter (currently testing with Claude) and what use cases you are finding helpful? 

Has anyone implemented a solution to ingest assets from a Google Cloud Storage (GCS) bucket into AEM Assets that works across both AEM 6.5 AMS and AEM as a Cloud Service?We're looking for an approach that is portable between the two platforms and avoids maintaining separate ingestion solutions.I'd love to hear from anyone who has experience with:GCS → AEM asset ingestion architectures Custom services, middleware, ETL tools, or Adobe-supported integrations Metadata mapping and updates during ingestion Incremental synchronization of new or changed assets Patterns that are compatible with both AMS and AEMaaCS Lessons learned, challenges, or recommendationsIf you've solved a similar use case, what approach did you take and would you recommend it today?Thanks in advance for sharing your experience.

Technology and Digital Transformation

Hello! I have a scenario that has stopped working as intended on proofs. It shows no errors within the scenario so I know it’s active and running, but it doesn’t do what it used to and I’m a novice at Fusion so I can’t seem to figure out what’s happened. Anyone know a good resource to use to troubleshoot? 

Hi Everyone,I'm currently unable to access Adobe Experience League Premium Learning. Whenever I try to log in, I receive the following error message:"Unable to sign you in. Something went wrong while signing you in. Please try again."  Has anyone else encountered this problem recently?

I’m preparing for an interview and would love to speak with someone who uses Adobe GenStudio for end-to-end program setup and workflow optimization, from planning and content creation through approvals, activation, and reporting.Would anyone be open to a 20–30 minute call to share how you’re using it in practice? I’d really appreciate it.Please feel free to email me: jasminekokphuikuan@gmail.com Thank you!

Hi. I have a Fusion scenario that take a document, creates a proof, and adds reviewers and approvals. Over the last month, we have been experiencing inconsistent behavior with the createProof module found under Misc Action > Document. Proofs are failing to generate automatically. However, when we go back and do it manually it works. Nothing new has changed in our scenario. I was wondering if anyone has noticed similar behaviors and what you were able to do to address? Thanks!