Product Communities

I've got a scenario which is supposed to run every 5 minutes (Watch Events), but I see in the history that it runs at almost random times, sometimes 5 minutes, sometimes 10 or 20, or it can be hours between runs. What could be causing this?

Hello, Any idea what could be causing this problem? I think it may be related to the version the user uses, but I would like to know where to keep reading about this error (And what may be causing it). I haven't find much information online Any idea? Thank you in advance!

I am trying to figure out how to get more advanced with random samples in Marketo. Here's an example: Sending an event invite to the state of New York. There are 100,000+ plus people in the database in New York across ~150 zip codes. For the soft launch, I want to select 10 people from each zip code in the state. I can't figure out how to do this, random sample seems to only allow me select a specific % across the entire state, but gives me no flexibility on how I'd like to distribute that sample. Is there a way to accomplish this?  I'm trying to apply that same logic to a product launch soft launch. I want to limit how many peopleper account get the first email but the random sample doesn't seem to allow me to distribute how I want the sample to be applied.

A community user wondered if they could show an email’s Subject line in View As Web Page mode.   It makes sense that Subject and other SMTP headers aren’t part of the VAWP display, as it’s designed to show the HTML content. (And the Subject is typically reflected in the content anyway, albeit with different phrasing.)   But you can set any element to only show in View As Web Page – including a copy of the Subject line!   Just hide the content by default in all clients, as you would with an email preheader: <table id="emailSubjectMirror" style="mso-hide:all;mso-line-height-rule:exactly;visibility:hidden;opacity:0;color:transparent;line-height:0;font-size:0px;display:none;"> <tbody> <tr> <td>They’re tariffin’ pariffin, but our tactical candles are made here in the US of Flamin’ A</td> </tr> </tbody> </table>   Then include this CSS, which will unhide the content in VAWP mode: body:has(#forwardtoFriendDropDown) #emailSu

Hi , I am trying to use Adobe IMS for SSO for our author instance and Admin console ,as we are migrating we already have Directory and domains in AMS , as per adobe we raised the request for domains and got it approved .In Admin console I can see directories   I need the SSO to be applied for the domains under directory   I have gone through the adobe docs and i have arrived till this step , please suggest me the next steps to be followed so i can successfully integrate  SSO for Author and Admin console , and how to validate them    

Hi everyone,I'm trying to set up the Apache Dispatcher locally for an AEM AMS (Adobe Managed Services) environment but want to leverage the AEM as a Cloud Service SDK to make local development and testing easier.However, I’m running into issues - I suspect the Cloud SDK may not be fully compatible with the AMS dispatcher setup, and manually configuring the dispatcher for AMS (eg. Apache configs, SSL, farms, etc.) is proving to be a tedious and time-consuming process.Is there any streamlined or recommended way to set up Dispatcher locally for AMS projects more efficiently?Any tools, scripts, or starter templates that can help speed this up would be appreciated!Thanks in advance.

Can Marketo sync and update then one record type with Salesforce? 

I have created an email and used a subject line as well. Is there any way that subject line will be visible in the browser also?

HI All - I'm trying to use validation logic to prevent a task from being completed, UNLESS the user has completed the task's custom form drop downs. Id simply like the system to notify the task-assignee that the form fields need to be filled out in order to complete the task. Any suggestions?

Hi everyone, We are asking for help, as we struggling with ACS editor.On ACS STG, we are working on a new footer in "HTML TYPE = TEMPLATE."After building the footer with content and style (specifically, we added visibility conditions for mobile-only and desktop-only at the structure level, as well as the "Do Not Stack" function for a four-column structure), we encountered an issue.When we save the FOOTER TEMPLATE as a FOOTER FRAGMENT, we lose the visibility conditions and the "Do Not Stack" function.Could you please help us resolve this issue?CC enclosed exemplesThank you in advance for your support.Best regards,

I want to know how to map a user who uses multiple browsers in a single device. The person has never logged in. what to do in such a case. do i need Customer journey analytics to map users (who are not logged in) but browse website using multiple browsers in the same device or without Customer journey analytics, I can map these users. The problem statement is: how to identify and figure out the journey of a user who has visited my website using meta's in-app browser, then later on visited my website using google chrome. In this case, 2 ECIDs are generated. In both cases, user did not log-in. So how do i track this person's behavior. In both cases, the device used was same. 

Hi All,the Q2 2025 release notes mention the new event subscriptions version. This article describes the differences between the legacy and new version.And the list of the Workfront Fusion modules describes (not vey detailed) how you can switch between the versions:This suggests that you can change/set/manage the subscription version for each of your scenarios separately.I did some testing today and my findings don't confirm this.I found that:The module "Update Events Payload Version" needs to be run only once, to set the desired version. (As opposed to being included in the scenario each time when it's running.)More importantly, when the module runs, it sets the desired version for ALL your scenarios, not just for 1 specific scenario. (I confirmed this by checking my subsriptions' data using a custom HTTP call to the subscriptions endpoint.)So it seems irrelevant which of your scenarios includes the module. You could create a new scenario just to hold the "Update Events Payload Versio

 Is it possible to use an online version of a deployed email in a different email CTA?Will this work in every email client and with that CTA tracking?

I am trying to get an alert for when a particular form is submitted a certain number of times. Ex: after 10 form submissions I know to take the form down as we would have reached max capacity for an event initiative.Essentially, I'm trying to think through if there is a new custom field that could be created that would incrementally update when a new form submission comes in, then when it reaches the max total, a flow is triggered.

Hi,We are experiencing a persistent double-slash (//) issue in our website URLs, which are also getting indexed by Google. An example of the problematic URL is -: https://mywebsite.com//content/site/en/learn/about-us/company-overview.html We have applied the following Rewrite Rules in our dispatcherRewriteCond %{REQUEST_URI} ^(.*)//(.*)$RewriteRule ^ %1/%2 [R=301,L]RewriteRule ^/$ /content/site/en.html [R=301]RewriteRule ^/en(.*)$ /content/site/en$1 [R=301]RewriteRule ^/content/site/en$ /content/site/en.html [R=301,L] Additionally, we also tried the following alternative rules:-RewriteCond %{REQUEST_URI} ^//+RewriteRule ^(//+)(.*)$ /$2 [R=301,L] RewriteCond %{REQUEST_URI} ^//content/site/en(.*)$RewriteRule . /content/site/en$1 [R=301,L]  Despite these rules, we still see URLs with double slashes getting generated and indexed. These are also appearing in the Google Search Console under the list of crawled URLs. Are there any potential issues with the a

In the WF instance I manage, users are allowed to log time directly on projects. However there is one project where we only want time logged to tasks. Any ideas for limiting the objects users can log time to (in this case: tasks on a specified project), when the instance is configured to allow time logged directly to projects? 

Difference Between an Attribute Set to Persistence vs. Not Set to Persistencecan we use persistence setting  in metrics other than dimension , i hope not but is it possible in any case please confirm

I have a report for proof approvers (regulatory, legal & brand) that is pinned on their dashboards and keeps them on track for what is pending and gives them quick access to click the links and review & approve when they have time. However sometimes they are reviewers rather than approvers. I don't get that option on the filters. Is there a way I can add that?

Hello, In a delivery where the subject line is configured as dynamic content (e.g. <%=targetData.firstName%>), is it possible to query in recipient delivery logs for the specific subject line which was created for that recipient? Querying for the field [delivery/mailParameters/subject] just returns the dynamic content code. Thanks,Skyler

I'm looking for an Adobe Analytics UTM builder (similar to the Google Analytics campaign builders) that will enable me to control naming conventions, store my UTM links built, and help me with insights. I've set up my classifications but too many people are writing links differently and it's creating a mess.Is there a proven / available UTM form that I can use to deploy proper link-building operations across my company (something better than Google's URL builder which has no naming convention controls)? We've noticed that we're only tracking about 30% of our marketing spend effectively through Adobe Analytics and this is probably the biggest reason why (too many agencies, marketers, and vendors building links for GA when it should be Adobe structure).

Hello! With our company's latest Marketo renewal, we've added the "Deliverability Tools" functionality to our account. Could someone please share best practices and instructions on using this? The only tutorial I've seen is this one, and it doesn't really show how to set it up to even get to that point.  FYI - when I click Deliverability Tools, it directs me to this page and here's the screenshot of what I am seeing. It looks like we still need to set up the first profile, which I have no idea yet how to do. Any (all) information would be greatly appreciated! Thanks!