Sending to More than 1 email address for profile

Question

Hello

I have a general question regarding the presence of more than 1 email address which could be in an array under a specific object. Let's call them primary and secondary for this use case. These email addresses would not be part of the email namespace but named value pairs.

Using a journey within AJO, I should be able to select both the primary and secondary email address for a profile which qualifies for a journey, correct? This would result in at lest two email send events upon the profile and could have 0..N opens.

Please confirm if this understanding is correct?

SatheeskannaK · Accepted Answer

@brekrut No, you won't be able to send two email sent events for the profiles that have different email addresses. All it comes down to whatever the email field that you have configured on the channel configuration execution field section. Again you can override this execution address at the message level but again that will use only one address either primary or secondary in your case.

IvanMi1 · Answer

Coming very soon we will have secondary identity that can be defined for instances when you want to re-enter a profile into a journey in the case of multiple identities that you would like to send to.

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