Data Insertion API vs FTP file upload processing time | Community
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A
akwankl
Level 6
May 2, 2024
Question

Data Insertion API vs FTP file upload processing time

  • May 2, 2024
  • 1 reply
  • 861 views

Hi there,

 

Just wondering if there's any official time expectation on when a file is uploaded via Data source FTP upload, versus via Data Insertion API. For example, if I upload a file / submit through Data Insertion API, how long can I expect to see the data show up in AA reports?

 

Thanks.

 

1 reply

R
Adobe Employee
rhythmdAdobe Employee
Adobe Employee
May 3, 2024

Files uploaded through data sources (FTP method) can take upto 24 hours to get picked up from the FTP and an additional 72 hours (max) for them to reflect in the report. 
DIA does not have an official SLA  but they generally take as much time as the report suite's latency; you should see the data in 7-8 hours. 

    A
    abhijithhr
    June 12, 2025

    @rhythmd  when Adobe pickup from the ftp server will the file be removed? I meant for ACK, will that file disappeared on the remote server? if so it can be read as the file I dropped got picked up?

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