Product Communities

Hi everyone,I’m encountering an issue related to “Registered Error” statuses in a Marketo webinar program.For one of our webinars, we see about 60 members with the status Registered Error in the Program Members tab. Most of these records were originally marked as Registered but later moved to Registered Error after Salesforce created duplicate records and merged them. The total number of registrants coming from Marketo aligns correctly with Adobe Connect data.However, when I try to pull these same members using a Smart List with the filter Member of Program → Status: Registered Error, only a small portion of those records appear. Many of the individuals shown in the Program Members tab are missing from the Smart List results.We need to locate these members to update their status to No Show, since they did not attend the webinar.Has anyone experienced this behavior before, and were you able to find a solution or workaround?Thanks in advance for any insights! 

A department is adding a new queue with a new custom form to their request project. The form shows the name but not any of the fields when someone goes to make the request. It only shows up for admins and for the project owner who does not have an admin license. I have tried creating a new form and it still did not work. Also created new fields and still not showing. Tried it on a different queue. The form is set as edit for those who submit, no restricted access. The queue is system wide. The project and form is shared with everyone. And the other queues and forms work. But when logged in as a user or if they try, it only shows the name of the form. Any ideas on why it is doing it and how to fix it?

Hi all,  I have a bit of an urgent question so would appreciate a quick response.  We’re creating emails for AJO B2B and there is no option to add mirror links in email templates. How can we add mirror links in AJO B2B emails? Thanks

 I’m using the Profile-based sample queries on the documentation to retrieve all successfully executed message actions for a specific profile but looks like it only return journey message. How can I get all emails sent to a profile from AJO Campaigns? Documentation link:https://experienceleague.adobe.com/en/docs/journey-optimizer/using/reporting/reports/query-examples

Body:Hello everyone,I’m encountering an issue with a Page Rule in Adobe Analytics. The rule is configured with:Event: OneTrustGroupsUpdated Action: Send BeaconHowever, I consistently receive the following error: Failed to execute "Send Beacon" for "Adobe : Page Rule" rule. A timeout occurred because the action took longer than 5 seconds to complete. Error: A timeout occurred because the action took longer than 5 seconds to complete. Since the rule only has the event and the beacon action, I’m unsure why it’s timing out.Has anyone else faced this issue, or do you know what could cause the beacon to exceed the 5-second limit? Any guidance on troubleshooting or optimizing this setup would be greatly appreciated.Thanks in advance! 

We use Tealium as our CDP where Adobe Analytics tags and third‑party tags are implemented. One of our site environments experienced a Content Security Policy (CSP) issue that prevented the Tealium header and associated scripts from loading properly, which blocked analytics and third‑party tag requests from firing in the browser.After resolving the CSP in the current month, when we reviewed Adobe Analytics data from November through February, we noticed that only the 10th of each month (and March) shows significant data. Can anyone please explain the cause of this pattern.

Usage of deprecated package found : org.eclipse.jetty.http : The Eclipse Jetty and Apache Felix Http Jetty packages are no longer supported. Deprecated since 2021-05-27 For removal : 2025-08-31The cloud build log shows warnings/errors related to org.eclipse.jetty packages, which indicates that we must remove all Jetty imports from the project.I reviewed the “Deprecated and Removed Features” page for Adobe Experience Manager and, based on its guidance, added all the recommended Jetty versions to the core POM. However, the issue still persists and the dependency conflict is not resolved. Since I cannot remove the Jetty‑dependent code, I need an alternative solution.

ProblemA custom product profile with the permissionsProgram AccessEnvironment Logs ReadRapid Dev Environment ResetRepository Code GenerateRepository Info Accessdoes not seem to grant a user access to see the "preview" tier in the dev-console UI.Users with these custom roles can see the Author and Publish options in the AEM Developer Console, but the Preview option (available via the “All Previews” dropdown) is not visible.Also refer to the documentation on how to set up custom product profiles with permissions.Fords Impact Statement:-Assigning the OOTB Developer profile grants visibility across all programs, which violates Ford’s security policy and they see it as a unknown security exposure 

After sending incremental data to destination platforms (based on the referenced use case), we need to regularly delete the previous day’s batches from the destination dataset table. To automate this process, we explored the available API options, but it appears that the Batch Deletion API is deprecated.Could anyone confirm whether there is any supported method to programmatically delete batches?(Using the UI is not feasible since this needs to be fully automated.)Approaches We Explored but Could Not use:Deleting Records via Data Lifecycle Management - This does not work because the dataset is not Profile-enabled, so there is no primary identifier available to target records and we don’t want to make it enabled as well just to create duplicates in the profile store. Data Retention Policy - Retention policies apply only to event datasets, so they cannot be used for this dataset type.  

 Proper ETag Support Finally Arrives in the AEMaaCS Dispatcher by @daniel-strmecki IntroductionReducing unnecessary network traffic is a core goal of HTTP caching, and one of the most effective mechanisms for achieving this has been part of the protocol for decades. ETags allow different layers of the web stack to determine whether a resource has actually changed before transferring it again, making them a powerful tool for improving performance and cache efficiency.In modern architectures where browsers, CDNs, reverse proxies, and origin applications all participate in content delivery, ETags play an important role in enabling efficient validation of cached content. Instead of repeatedly sending the same payload across the network, each layer can simply verify whether the cached representation is still valid.Despite this being a fundamental HTTP capability, many AEM implementations have historically not been able to fully benefit from ETag validation across the entire delivery stack.

Dear community from abroad of USA.For accountant reasons we need a 2026 Certificate of residency of ADOBE INC, usualy published on the company site. I would like to make a subscription. I found here the 2024 Certificate. It is issued by Department of Treasury Philadelphia. for taxplayer Adobe INC. The main text is: “I certify that the above-named corporation is a USA corporation, and a resident of USA for purposes of US taxation. “Can you please direct me how to obtain one ? The virtual assistant dosn’t understand my issue :). 

We’re looking to enable a generic URL for joining the live session of a Marketo Interactive Webinar, so it can be shared on non‑Marketo landing pages and used by anyone to join the event. We also want to include the ICS calendar file on the external page.Has anyone encountered a similar situation, and is there any recommended workaround?

Hello,we are trying to add seo schema to our page, Adobe's documentation suggests to use json-ld to author seo schema, but I am clueless on how to add it as a property to page.json. Whenever I tried to add it as a property to page.json, the content which I author in that page is being rendered as a meta tag with name property which I have defined in page.json. It is not rendering as script tag as it was mentioned in documention. Could anyone help me with this.  Thank You.

I am looking to make API calls to ACC v7 using SOAP. What permissions should the user have and where do you set these permissions.Should the instance be configured to allow SOAP Logon with an Adobe ID, or do I need a separate Technical Operator account for API calls?

is the inAudience from a Condition working fine with Custom Upload Audiences? or InAudience only works with BATCH Audiences? Thanks.

I have a use case where we need the offer, for example, to start on the 1st of the month and end on the 10th.Is there a way to do this automatically without having to keep changing the validity every time?

When I'm editing or saving the audience, the condition displayed shows "current page query is not empty."However, after saving the audience and viewing it in the rules section, it appears to show the opposite condition.