Product Communities

I've been banging my head off this one for months! So any help would be gratefully received.I've been trying to figure out the best way of recording samples requested by our customers and sending out a confirmation email containing details of what the customer has requested and where they'd like it delivered.I have created 2 custom objects - one containing the delivery information and another to record each product requested (as there could be multiple) I've also currently got this object linking back to the person record with an intermediate (bridge) object, although I'm not entirely sure why. I therefore can't see the 'edge' object in my email script list.Getting the customer / delivery info into the email is no issue using the email script tokens. How would I get the list of requested samples onto the email as there could be many products on the request. Is there a way I can put all the requested items into one field in a way that will display them nicely? Or can someone help m

I want to create a condition/rule in Adobe Analytics which will set the value of a variable "pageName" based on the pageURL values received.for E.g if pageURL contains /?xyz then I want the pageName value to be "A" , if pageUrl contains /abc then pageName should be set to "B" and so on.I know there are processing rules we can use to achieve this in adobe analytics but I was wondering if there is any other way apart from this. Also, by using processing rules can we set multiple IF-ELSE conditions in a single rule?

I want to capture last modified date of an asset in evar, how can i capture it and generate reports like fetch all assets where the last modified is greater than a year.

Hello friends!   Another Velocity Script question for you all ✍️ This one feels like it might be silly and that I already know the answer, but would love validation!   My Strategic Events Team is looking to do Know Before You Go emails for our upcoming event and they want to include a variety of modules/sections in the email that would populate based on specific data e.g. whether someone has purchased a workshop or a guest pass for one of the parties, if they signed up for certifications etc. This would allow us to send registrants a single email with whatever information is applicable to them vs a separate email for each qualification.   ❓If I use multiple velocity scripts in each email broken down by information type, is it safe to assume that those scripts will run independently of one another? Or is there a risk of them conflicting with one another or causing a race condition of sorts?    Appreciate any information or things to cons

Hi,In a Unitary Event Journey with an entry event (e.g. "Event01"), what occurs when a profile which is already in the journey triggers another event of the same type (Event01)?This wiki explains that the profile can only have one instance in one journey at one time: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/manage-journey/entry-managementHowever, what happens to the data of subsequent events if a profile is already in a journey?E.g., profile triggers Event01 with status = 'a'Profile enters JourneyE.g., profile triggers Event01 again with status = 'b'Profile is already in Journey with Event01 status = 'a', so profile does not enter Journey with Event01 status = 'b'.Is it possible to access the second occurrence of Event01 with status = 'b' for the Profile which has already entered the Journey with Event01 status = 'a'? Will the journey's Event01 context update to show status = 'b' upon the second event occurring, or does that data need to b

Hi all,I haven't worked with webhooks very much, but I'm investigating if this is a possible use case, and if so, how to create it.  Some background: my organization uses email domain to label what company or agency a contact belongs to. Currently we have a smart campaign with dozens of flow steps and a choice for each domain. We say if their Domain is agencyA.org, then their Agency Name is Agency A.  We are planning to make sure the values are updated, as it's been a few years, and checking and changing the many choices will be cumbersome to say the least. I think a webhook via FlowBoost could work, but I've only set up one webhook before and I essentially copied the FlowBoost user guide. I haven't been able to find a similar use case here on the forum, and I'm way out of my depth with Javascript.  So, my question is this: if I upload a CSV file with relevant fields to Design Studio and reference it in the webhook, how can I write use column A (domain) to

Hi team, I have installed adobe campaign classic on premise/local machine. Can we send emails through local instance. If yes, what all steps do we need to follow to achieve the same. I have additional questions to the above query1. How is tracking server configured 2. Do we need a email service provider or subdomain hosted on different server is enough  

Hi all, When performing activities in our QA environment, we have noticed that the activity target on a given page disappears after refreshing the page. Could you please help us understand why this is happening? Thank you in advance for your assistance!

When I configure a new source connection (blob) from Adobe experience platform, I would like to implement a connection string from Azure Key Vault instead of using a hardcoded connection string.Currently, our existing Adobe system is using a hardcoded connection string. Does adobe support this feature? if yes kindly share the supporting documentation

Hi,I am using AJO and have a number of journeys scheduled daily at 8:00 AM. The scheduler is configured to refresh all audiences at 7:30 AM. If I check an audience individually, I see it was refreshed at 7:47 AM (Audience Properties /Last updated). However, when the journeys ran at 8:00 AM they took the previous day's audience members, and not the ones that show after the refresh.How much time should be left between the audience refresh scheduled time and the journey's start, to be sure that all audiences are refreshed and ready to use? I understand that it depends on the data and how many audiences are defined, but I would like to get some guidance on how to best estimates the timing in such a way we don't run journeys on outdated data.

Our Salesforce instance is moving to "Contacts only" - they are removing the Lead Object and everything coming in will be a Contact Record. Are there any implications for the sync going forward?  Thank you

Hi,   Recently, we have noticed that some leads' activities show the "Merge People" option, even though the leads haven't been merged. It appears that they have simply updated the form with the same email address.   May I know the reason why it occurs?   Please refer the screenshot for your reference.        

I want to create a dropdown in an AEM component dialog with grouped options. For example, Theropods containing three items and Sauropods containing three items. I tried using granite/ui/components/coral/foundation/form/select/optgroup, but it didn’t work. Is this poiible  in an AEM component dialog? Example  Dialog Dialog output   

Hi, For computed attribute, do I need to create a dataset by any chance?  I see the schema is auto generated, however, I am not getting any data from the attribute that I had created.  Am I doing something wrong here? Thanks

Hi everyone,   In the new Adobe Campaign Orchestrations release, we now have the capability to define relational schemas. While going through the documentation, I noticed mentions of a “recipient” schema, and I have some questions regarding how it works:   As I understand it, there is no out-of-the-box recipient relational schema in AJO (unlike Adobe Campaign Classic), so any recipient schema needs to be built manually. Is that correct? If we build a recipient schema and additional relational schemas (e.g., loyalty transactions, loyalty membership) and link them to the Profile schema, do we also need to manually populate the data in these schemas for them to work with targeting and identity relationships? Or is there some automatic mechanism (like a view over Profile) that populates these schemas? I belive need to fill maully, no view.     My concern is this: if data is already coming into the Profile Service, and then we also need to load the same data again

Hello, I have added the following javascript code to a copy of the notifySupervisor template in order to send workflow failure alerts to an ACC workflow for further processing: <%xtk.workflow.PostEvent("ccStageAlerts","signal","",<variables workflowLabel = {dataSource.workflowLabel} workflowName = {dataSource.workflowName} taskName = {dataSource.taskName} instanceName = {dataSource.instanceName}/>,false);%> This javascript is executed as expected and the data is sent to the 'ccStageAlerts', however, the HTML compiler fails because it does not recognize the "xtk" classification, so the delivery does not get sent. Is there another way to post an event to a workflow from within a delivery? Thanks,Skyler

Hi, I have a user that is not receiving any notification emails from Workfront apart from when they are tagged in a comment. They have everything turned on in their user settings, is there another location where these notificaitions could be configured? Thanks

Yesterday I noticed an update was pushed out for the look and feel of the Teams Request Widget. Limitations for this widget:No custom filters, groupings, or views are available for this widget.Checkboxes that have been added have no purpose. States no available actions when I click on the checkbox.Current solution is to just work directly from the project and review requests from their when it's assigned to a Team. The My Requests widget has all the features that would be ideal for this Team Request widget to function properly.  Just wondering if anyone else is experiencing these issues with the recent update before I put in a support ticket. Thank you! 

I have noticed that when triggering a push notification containing a deeplink, My android device doesn't process the notification correctly. The issue comes from the payload that generates a notification object like below.{"message": {"token": "c","data": {"body": "B","_id": "0","_mId": "4","title": "N","type": "","game": "","media_url": "https:/","media_url2": "","url_ext": "","url": "m","delivery_option": "android"},"android": {"collapse_key": "4","priority": "HIGH"}},"notification": {"title": "N","body": "B"}}If the "notification" object is present and the app is in the background:The "data" object payload will be ignored.When the user clicks the push notification:The app will launch.The user will remain on the home page instead of being redirected to the desired deep link (passed in the "url" parameter).I am trying to find out what generates that object as I cannot see anything in my delivery template.

Hi All,One of my clients wants to install AEM65 on Azure cloud they own. I would like to know the best way to install AEM on Azure. Please note that I need only AEM assets and not sites. I want to know the deployment architecture, security consideration and design of the solution. We are going to have 4 environments namely DEV,STG,UAT and PRD. I have given a solution already which seems not so accurate as it is not utilizing the Azure features like shared blob storage etc. Can someone please suggest the most optimal way to solution this problem. Note : The client is not ready to use AEMCaaS and standalone servers. Thanks.

I want to create custom theme dropdown plugin in aem richtext plugins. Which will have the two drop down i.e.,1.Light background Themed2.Dark background ThemedWhen i click on Light background Themed option it should wrap the text component with <span class = "hover-light">.For example:<span class="hover-light"><p><a href="https://www.google.com">Some</a> text</p></span> 

How can we track and report an event based on its history in adobe analytics.I have an event for login which I want to filter based on - Users that have logged in and did not return in 1M, 3M

Hey there! I'm looking to connect with a few fellow Workfront Admins to discuss your experience onboarding and adopting Fusion. We see the potential this tool has and can't believe we've gone this long without it. A few of the questions we have are below. Please let me know if you are interested in connecting - greatly appreciate your time and any feedback! What was your experience implementing Fusion - did you handle it internally or utilize consultants/adobe services?What does your Workfront/Fusion team structure look like? How long did it take to feel confident in managing integrations on your own? What technical background do you think is truly necessary to administer Fusion successfully? How steep was the learning curve compared to Workfront itself? Recommendations on effective training? If you were starting over, what would you do differently in terms of planning, setup, documentation, etc?  

Hi AEP Community, I'm facing an issue while building audience segments in RTCDP using a lookup schema. Here's the context: SetupI have two schemas configured:Schema #1: Event Class SchemaEvent TypeCoupon IdCoupon Master IdSchema #2: Custom Coupon Master ClassCoupon Master Id (Primary ID)Coupon NameCoupon CategoryIssueWhen creating a segment to target profiles who have used a specific coupon, I get the following results:Segmentation Rule: Event Type = "Voucher Used" AND Coupon Name = "Free Coffee Voucher"Result: 0 profiles returned.Segmentation Rule: Event Type = "Voucher Used" AND Coupon Master Id = "RM001"Result: Expected profile count returned.Segmentation Rule: Coupon Name = "Free Coffee Voucher"Result: Expected profile count returned.QuestionCan anyone share insights on how to properly use the Coupon Name attribute from the Custom Coupon Master Class in segmentation? Any advice, examples, or documentation references would be greatly appreciated. Thanks for your help!

I am trying to create a report where I can switch the mother-child relationship such that I can overview all the main tasks and their status. Currently the project set-up can be viewed as this structure:Product 1Order materialsMaterials receivedAssemble productProduct 2Order materialsMaterials receivedAssemble productProduct 3Order materialsMaterials receivedAssemble productEtc. Now, I want to make a report that switches this hierarchy around such that:Order MaterialsProduct 1Product 2Product 3Materials ReceivedProduct 1Product 2Product 3Assemble ProductProduct 1Product 2Product 3 I tried multiple groupings and filters but I cant quite figure it out. Thank you for the help!