User not receiving email notifications

Question

Hi,

I have a user that is not receiving any notification emails from Workfront apart from when they are tagged in a comment.

They have everything turned on in their user settings, is there another location where these notificaitions could be configured?

Thanks

KellieGardner · Answer

This is likely something that will be best addressed by support, as they can review the email logs specific to your user. Often times there is a block that happens with spam filters.

Sign up

Login with SSO

Login to the community

Login with SSO