Adobe Analytics

We are creating a dashboard to be re-used and auto update with the latest weeks data on a daily level. For example, the number of ads clicked on by day. In order to do this, rolling date ranges were created in order to automatically update with the latest days data. This dashboard is being accessed by leadership that are not familiar with CJA, and they want the rolling date fields to be named the date they are representing. While the data range itself automatically updates, the name does not. Right now I have it named “1 Day ago”, “2 days ago” etc, but we have gotten complains about this. Is there any solution that allows the name of the date field to auto update to reflect the date it represents? If not, is there a better solution to naming it “2 days ago”? 

Hello AA / ARB Community - are Dependent Data Blocks not a thing in the new Adobe Report Builder?  I can only find very brief info about dependent data blocks for Legacy Report Builder.  Is there a new way to do this, or some new vocabulary around it? Thanks for reading and for any ideas.

We discontinued supporting one of the website and even disabled the launch property build. But still some other unexpected(uncovered from collected data) websites sending the traffic to that report suite. As the other websites/current scripts it’s beyond our reach, we have no option to control the scripts itself. So is there a way to make the payloads fail at browser level for specific report suite from Admin or from Adobe, on report suite basis? Appreciate your inputs. Again, VISTA, BOTS, aborting the calls, invalidating s object doesn’t helps as we can’t access the scripts nor just exclude hits, we completely want to stop ANY/ALL calls to that report suite ID to avoid cost.​

I’m trying to create a segment that has condition for ‘From this date’ but am struggling to find that. Scenario: We capture the product a customer buys and have a custom metric that measures the % of visits that upgraded this product in session. We’ve extended this product tracking to another brand so want to add to the same metric, however existing sales are bringing this down. Metric is:Brand has upgrade option (Customer Upgraded (Orders) / Orders )Brand A has had product tracking all year, Brand B only had product tracking added this week but had order tracking all year. I need to add a date measure for Brand B with in my ‘Brand has upgrade option’ segment so the existing orders don’t dilute my metric before the tracking was added….

Dear All ,We have implemented Livestream API data pull to get the data in real time into our Data Lake using Java pipeline. Since last 6 months we have been facing issues. When we start the Job the maximum connections are set to 8 using parameter  “?maxConnections=8” in the API URL.But after 1-2 weeks the connections drop to 4 or sometime even  to zero. This leads to data latency into our reports.In order to mitigate, when we re-start the Job, connection are set back to 8 again.This cycle repeats. As its pain to re-start Job every 1-2 weeks.We want to build Auto reconnect logic into our Java code, so that if connections drop, it automatically reconnect and we do not need to re-start the Job.If anybody has come across this issue, please share Any documentation or reference to build re-connect logic.Thank you.Sanjay 

Hello, Within CJA, We are not seeing any value assigned to Browser Name Field within CJA.This is happening even though i have set it up “Datastream” to collect the value for “Browser Name”. Other fields like Device Type, Operating System are showing up in CJA. Please suggest.

Hi in CJA text component https://experienceleague.adobe.com/en/docs/analytics-platform/using/cja-workspace/visualizations/text is there any way to add values from components ie such as todays date or is it only all static text cheersdaven

Hello,  We need to filter out traffic on our site as internal if Employees are visiting site.What will be the best way out in CJA. In Analytics, we had ability to filter out based on IP address using processing rules.   

I have converted a legacy report builder into new report builder and have found that there is no way to show in the excel which is scheduled to email what segments have been applied to the data block. Displaying of the filter and report suite name are also not available. My excel has a number of brands and this was a sense check that data was being pulled. Please think about adding this back in.

 Hello- I have a list of 12 campaigns that a marketer is looking to get some metrics for within CJA. Looking across all 12 campaigns: People who didn’t open any email the selected campaigns  People who opened only 1 email during the past 12 months People who had 2 or more opens during the past 12 months We have a unique email open metric that de-dupes at the person level and we keep the first instance based on the delivery label. How do I look across multiple campaigns to see if someone only opened one or two? 

Hi Team,We are working with a SharePoint website and have encountered an issue where Adobe Analytics scripts are being blocked by the Content Security Policy (CSP). Although we have already whitelisted the Adobe script, the browser console still shows an error indicating a CSP violation.Has anyone faced a similar issue, and could you advise on how to resolve this? Any guidance on proper configuration or best practices would be greatly appreciated. Thank you in advance!

Recently, Adobe Analytics workspace seems to have implemented “lazy loading” so data points only show when I am looking at them on screen, and need to reload as I scroll up or down. How can I turn this OFF? I need to be able to search the report quickly using the web browser’s Find function, but with Lazy Loading, this is impossible for hundreds of rows. Exporting the report to PDF is not an option as I use the hover function to manually view URLs that are too long for the table, and I manually add URL rows when I am assessing the tracking data. This seems like something that Adobe DID NOT need to fix, at least in my use case… How can I turn off Lazy Loading, or ensure that all rows of the workspace are loaded at once?

I applied for the Adobe AD0-E608 exam on 13th March and later rescheduled it to 15th March. I received an email from Adobe confirming that the exam has been successfully rescheduled. However, I am unable to pay the $5 rescheduling fee.In the Purchases section, it shows that there is an amount payable, but there is no option available to complete the payment. I also have not received any email with instructions or a link to pay the due amount.

We use Tealium as our CDP where Adobe Analytics tags and third‑party tags are implemented. One of our site environments experienced a Content Security Policy (CSP) issue that prevented the Tealium header and associated scripts from loading properly, which blocked analytics and third‑party tag requests from firing in the browser.After resolving the CSP in the current month, when we reviewed Adobe Analytics data from November through February, we noticed that only the 10th of each month (and March) shows significant data. Can anyone please explain the cause of this pattern.

Hey there!After implementing the Web SDK guided events, CJA reporting and setup are impacted by decisioning.propositionFetch events. We currently have to exclude this event type via segments to align CJA with AA, but doing so breaks Session Starts and our Internal Domains logic. Impact in CJA (we are using raw AEP data, no Adobe Analytics Source Connector): Sessions / Page Views / Session Starts  With an event-level exclusion segment (eventType = decisioning.propositionFetch):  Sessions ≈ AA Visits  Page Views ≈ AA Page Views  Session Starts much lower than AA Entries  Without the exclusion segment:  Sessions and Session Starts are higher than AA  Page Views still align with AA  At a dimension level (e.g., Canonical URL, Marketing Channel), we sometimes see Sessions > Page Views, which should not occur  Root cause: decisioning.propositionFetch fires first, so CJA treats it as the session-start event. Excluding it via segment

Hi, I have published a new build for a staging library on Adobe Data Collection, but when I try an debug it I see that a build from last week continues to be loaded. I unpublished it, republished, updated all of the versions and nothing. What are the common explanations for this? Is there anything that we can do maybe on the hosting of the stage environment for example to fix it?

Hi, Wondering if anyone knows how long it takes for Workspace to reflect events once a rolling window has been set on a Connection? e.g. 3 months to 1 month. Haven’t seen any changes after 2 hours so curiousThanks

Hello everyone,I'm trying to understand attribution models in CJA.I'm comparing two attribution models in a CJA workshop. I'm surprised to see that when I compare a last touch model versus an engagement model (both with 7-day attribution windows per person), when viewing the data in a graph, the engagement attribution model's trend returns data from 7 days prior to the range I'm analyzing, while in the last touch model, the data starts counting from the beginning of the analyzed time range.Both models attempt to analyze the beginning of a process for a specific campaign.Can anyone help me understand this?Thank you very much.  

I made a report in Workspace and noticed hits from Linux. I broke it down by User Agent and most of the traffic were from Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.3. It’s also interesting that the Bounce Rate from these visits are very high, 99%. Are these from bots? If so, is the best way to handle it by making a Processing Rule (in Admin)?  

In AA it is possible to resize multiple columns of metrics at the same time in freeform tables. However this nifty feature doesn’t work in CJA as far as I have found. Copilot gives this response:In Adobe Customer Journey Analytics (CJA), there is currently no feature that allows you to bulk‑resize multiple metric columns at once. Column width in Freeform Tables can only be adjusted manually, one column at a time, by dragging the column borders in the Workspace UI.Is this feature planned to reappear in CJA?

In the current A/B test (screenshot below), our team is perplexed as to why Experience B has the higher confidence rate while Experience A has the higher number of conversions. We are using Locate Dealer Search as our Segment, with our ultimate goal being the completion of a form on the dealer search page. Any input from experts on why/how conversions are measured? Did we structure the test correctly?  

It is my understanding that Marketing Channels is a waterfall, and each Visit will fall into ONLY one Marketing Channel, from the Marketing Channel rules. All Mktg Channels have the override checked - EXCEPT for Direct and Session Refresh (Internal Referrers). Is there something that needs to be changed here so that the Processing Rules only allow 1 Last Touch Marketing Channel per visit?

My data has a dimension called ExpiryDate. I’ve created Date Ranges like “Upcoming 3 months”, “Upcoming 12 months”. I’d like to create a report showing the number of Customers whose expiry date will be in each of those date ranges. I’ve tried using a simple freeform table with ExpiryDate as the dimension and People metric filtered by Date Range, with unexpected results. In our local systems, we can query our source data accordingly. Any ideas how to approach this with a CJA project?Date Range People Customers with ExpiryDate in Upcoming 3 Months 10,000 Customers with ExpiryDate in Upcoming 12 Months 25,000  

Hi Folks, I am working on the Adobe Analytics implementation migration to Web SDK. My development team is currently implementing it, and we have some questions regarding the XDM object structure for the customMetadata that we send into the media session.In our current implementation, all the contextVariables that we send with pageview and action calls are also passed into the media session. The common set of Adobe processing rules maps these contextVariables to the analytics variables for both action & pageview calls as well as media analytics session calls.We have designed the XDM payload schema and would like to follow the same methodology as before: passing the complete XDM payload as customMetadata into the media analytics session. However, the media analytics custom metadata only supports variables of string type, and does not accept objects.Do you have any recommendations on how this should be handled so that the common set of processing rules can still work for the shared va

Hi,  I am trying to figure out if I can make a segment that takes a time range calculated based on how many days have passed from a specific time.For example, if we have a new design/new campaign I can make a date range to start from the campaign start date to today, but if I want to compare the period before with the same amount of days is there a way to do it?  In this case the Before segment today will be these dates Aug 13, 2025 - Nov 18, 2025.But tomorrow I need it to be Aug 12, 2025 - Nov 18, 2025, as the other segment will now include Nov 19, 2025 - Feb 25, 2026.