Workfront

We want to include a customer satisfaction survey when we send the resolution message and update the status to closed for issues/requests submitted to our IT Help Desk. We want the survey responses to be retained with the specific issues. Have any of you included a survey to your users? Thanks, Dian...

Hi, I have a report I am creating to display the number of resources assigned by specific project. Ultimately, I will use a chart to allow a quick view of this information. Currently, the report is returing a record per task assignment on a given project. As I'm only interested in seeing Project N...

Hey All, We're not 100% configured yet- but I'm trying to wrap my head around how to manage our work cross functionally departments? For example- over 50% of the work we do in creative services is in support of our Events Department. So for example- if there is an event- they are the "Owners" of t...

Hi, Around 9 months ago when we first engaged with Workfront there was no strong marketing focus apparent to us at that time, and in all sales and investigation sessions, Workfront was promoted as being a system for Work and Project Management to cover all areas of an enterprise (IT, PMO, and of c...

I'm sure I'm missing something but this is doing my head in. I have an existing report with filters that is listing mainly project details (Name, Owner, current end date, some custom flags). I want to include the total planned and actual expense amounts in this table. This isn't available (even in...

I'm trying to assist someone (the task owner) with a Task that won't let anyone mark it as Complete - the Task has 5 subtasks, all of which, as far as I can tell, are complete, so in theory, the parent task should be marked complete as well, right? I'm not as familiar with tasks as I am with proje...

I am looking to show an arrow icon on a report when a certain answer is chosen in a custom field. In the Advanced Options, there are only smiley face, flag, or colored circles options. Does anyone know if its possible to put a custom icon in (i assume in text mode) and how it can be done? Thanks!

Hi all - I wasn't able to find any documentation which specifically tells you how to use collections in a view or report. By using the API explorer and looking at some other examples of nested columns on the support site, I worked it out and made the following notes which may (or may not) be useful ...

Hi - what is the 'Work Item' object and what is the purpose of a 'Work Item' report? Also, how is it related to an Assignment object? Basically - I am just keen to know wthat it is for and whether there is any benefit to reporting on it. Thanks

I would like to create a report that provides the dates or elapsed days between status changes on a project. For example, days between Current to Pending Approval, Pending Approval to Pending Implementation, Pending Implementation to Closed. We would like to identify where significant delays occur...