Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

Hi all, We have a live journey which is triggered by a unitary event, and inmeditaley after is followed by a condition activity that checks a couple of profile attributes (to serve as a filter) to only allow Friends&Family profiles to continue the journey.  The issue here is that we're getting HTTP ...

Today we can see if the templates are organized or not when viewing the root folder or "view all" feature. But if we "fast and easy" want to check if the templates is organized in thee right folder, we need to check all folders and see what is inside. A typical use case is when you need to reorganiz...

I created schema datasets and all enabled for profile - I confirmed my profiles is showing the associated attirubtes in Profile browse. However, when I try to use them in personalization of email template - I see the attributes populating in left rail mycompany (object) and attributes under that obj...

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/campaigns/orchestrated-campaigns/design-campaigns/deduplicationDoes this functionality work with email and SMS activity in Journeys? I cannot find this. This is important for me

Could somebody confirm?

We are facing a issue where many of the stakeholders that is doing proofing of emails is not an AJO user, and can therefor not use the build in features for this. The workaround is hard and time consuming, like taking screenshots and distribute those around in the organization or creating a own Jour...

Whenever we create an experiment in email communication we get an option to select Success Metric, which I have observed are specific to organisation.Can anyone please tell me the source of these success metrics ? And where can I add or remove success metrics ?

Adobe Journey Optimizer now includes Journey Alerts—a new capability that delivers faster visibility into journey health and performance. Journey Alerts provide focused, actionable notifications that detect and surface anomalies in near real time, helping teams respond before issues impact delivery,...

AJO guardrails of engaging customers upto 90days once they enter in the journey. Is there any hack or work around if customer needs to be engaged for longer period of time ?I m trying to think of converting read audience based journey into trigger based journey so event attributes can be accessed fo...

Hi team,We’re seeing an issue where HTML injected via {{{context.messageBody}}} overflows on mobile devices. AJO wraps the content in containers with fixed width and transform: scale(), which breaks responsive designs that work fine with other providers. Attempts to override via CSS or viewport meta...