Adobe Journey Optimizer

We have our flagship skill builder events fast approaching. NYC and Atlanta locations are right around the corner: September 18th and 25th, with limited spots available. The registration link is here. If you are a licensed Journey Optimizer customer, we would love to see you at a location near you...

Hey AJO Community!  We’re excited to kick off a new initiative called Community Ideas Updates—a quarterly roundup that reflects our ongoing commitment to co-innovate with you. Your ideas aren’t just suggestions—they’re directly shaping the evolution of Adobe Journey Optimizer (AJO). Through these up...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

help me how to define an mirror page url function with ajo api triggered marketing email templates, using below reference<% if ( document.mode != 'mirror' && document.mode != 'forward' ) { %><p align=center><font style="font-family: Verdana, Arial; font-size: 10px">If you are unable to view this mes...

How to define/personalize an if else condition for AJO API Trigger Campaigns email templates for {{context.make}} for below pattern<% if((make!='a') && (make!='b') && (make!='c') && (make!='d')){%>"a" </a><%} else if((make=='a') && (model=='b')){%>"b"  </a><%} else {%>  "c"</a>  <%}%>

Does Mobile SDK automatically collects such as data? Does it need to be send back to SDK using this method:https://developer.adobe.com/client-sdks/edge/adobe-journey-optimizer-decisioning/#single-offer-interactions-events-tracking ?

Hello all, Does AJO one click opt-out link click counts towards the OOTB Click/CTR  metrics ?

Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks unti...

Hi is there a way to export the data from a campaign, specifically the namespace id of the profiles and the campaign name, date, etc ? Thinking of sending a feed to a CRM system with the results of the send via customer so we can update records there thanksMarc

Hi something very odd going on. If i send a journey email communication i can see the outbound email as sent within the events on the profile lookup. If I send a campaign, the emails send but do not appear on the profile event tab. if i then run sql against the AJO tables, specifically the ajo feedb...

Hi, I'd like to extract channel templates using API but the thing is that none of my templates were created in the "Content Template" section and I think the Content Template API is pointing to that section. All my templates were created using Campaign or Journeys. So, I need to extract from AJO all...

We have found an issue in AJO making us concerned about how to handle emails in an always on activity - when the master email template is been updated. It seems like there is now obvious way of changing and updating a template, and at the same time keep the content that is created in a template used...

We have found an issue in AJO making us concerned about how to handle emails in an always on activity - when the master email template is been updated. It seems like there is now obvious way of changing and updating a template, and at the same time keep the content that is created in a template used...