Adobe Journey Optimizer

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -...

Hello, I am a little confused about documentation regarding List Unsubscribe, specifically Mailto. We currently have this enabled and it generated a default email address. Documentation states the following:  'Depending on the email client, and the email surface unsubscription settings, clicking the...

Hi team,I'm looking to migrate approximately 1000 HTML files from SF to AJO. Is this feasible one package import in ajo? If so, could someone please explain how it can be done?   

Hi everyone, Is there a way to access information from previous nodes from a conditional? I understand that from the Journey Properties you can access to the Parent Node, but if I need to access to the information of previous nodes to the Parent Node, how could I do it from a Journey? Regards,Diego ...

Is there a way to see how frequently a rule has filtered profiles? For example, I have a rule that caps 3 push notifications per week. But how many are being held back or dropped due to this rule? Additionally, can I bypass the business rule for a journey that is high priority?

Hi,we are exploring how can we use offer decisioning in different channels.After going through documentation Offer decision can be inserted in email channel, in adobe target, can be consumed in mobile app.How about adding offer decision in other campaign types like web, inapp message, push notificat...

When I toggled to see the new channel reports in AJO it kicks me out and says I do not have permission to access the application?  Has anyone else had this issue?   Did you have to change a permissions setting in AJO? I have logged a ticket with Adobe Support, however I am on my third week of not ac...

HI @dugganab @SatheeskannaK Can we change  the interaction type from click to unsubscribe in AJo email templete while we are using code your own apporch _experience.customerJourneyManagement.messageInteraction.interactionType 

Hi, We want to show the loyalty card number in e-mails to our customers. You can have multiple loyalty card numbers, so it is an array.We want to show the loyalty card number that starts with 2616. How can I do that?  {{profile._company.LoyaltyCards.LoyaltyCardNumber}}  If I make an each and then ad...

Hi,I am trying to develop a utility to sync the offers from one sandbox to the other through Offer APIs. We could retreive the offers from one sandbox in Postman but while trying to set it up in AJO, in the custom action URL, I entered the offer API and it gave the following error. Is there any way ...