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  • 3/21/21
    Hello,I noticed that the links to our preference center and unsubscribe landing page (LP) links are only working when we send a live email to our internal team as a test, but not when I send a test version of the email. Is there a way to turn those on so that the LP links work for tests, too? Thanks...

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  • 3/18/21
    Hi,  I'm beginning to use Adobe Campaign but don't see how to create a workflow with event triggers for example if someone open or not an email or if someone click or not on specific link then other actions are going on. Thanks in advance

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  • 3/18/21
    I have been sending tests using a test audience or using 'Select a test profile'. I am personally getting the tests, but some others are not. I don't believe that they're getting quarantined because they had received tests of other emails I sent earlier in the day. All of the test profiles are set w...

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  • 3/18/21
    In ACS is possible to have an inbound SMS opt-out tie to a specific short code as opposed to the global quarantine that currently applies.

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  • 3/18/21
    I was hoping this would have been simple within html to check add index of a field and publish different copy block.So I added this:<!--LOGIC for Gift --><% if (DCECURRENTITEM && DCECURRENTITEM.paymentType && DCECURRENTITEM.paymentType.toString().indexOf('Gift') !=-1 ) { %>Refunded to card starting ...

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  • 3/18/21
    All my events triggered are stuck, they are not processing and the execution delivery is also not getting created.What would cause my transactional messages to behave like this?

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  • Hello, According to the official documentation peak volume of Transactional Messages is 50,000 messages per hour. What Adobe will do with those messages, that are over the limitation e.g: 55000 messages per hour? Adobe add them to the queue or will those messages failed? Is it possible to increase t...

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  • Hi,Find some confusing info in official documentation according to retries after a delivery temporary failureThe number of retries (how many retries should be performed the day after the send is started) and the minimum delay between retries are now based on how well an IP is performing both histori...

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  • 3/17/21
    Hi all, I just realised an email created by a person with higher level of org unit hierarchy can not be edited by person who has lower level even if the access authorization was updated to lower level. Whenever this email is edited e.g.  test send, an error saying you dont have the write access to t...

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  • 3/16/21
    Hi there Does Adobe Campaign Standard have campaign metrics for Australia or APAC region that can be used as metrics. I can only find other platforms industry benchmark ratings for open rates, CTR, unsubscribe rate . For example Campaign monitor, IBM Acoustic. Thank you 

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