since ‎17-07-2020
Jan 17, 2021
mmbb110
Level 2
Workflow
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mmbb110

mmbb110
- Adobe Campaign Standard
How do I get the list of workflows scheduled to run on a particular date? I tried via marketing activities using the next execution date column but it shows blank for all workflows which I think is not correct. There is a release for this month and we want to prepare a list of workflows running in our instances on that date so to be sure they are not affected due to the release activity. Is this possible?

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Re: Finished delivery alerting criteria
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mmbb110

mmbb110
- Adobe Campaign Standard
I was able to apply a filter to the custom resource for delivery for finished delivery alerting and exclude proofs and other reporting DM's from the finished delivery notifications.

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Re: Sending address for alerts
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mmbb110

mmbb110
- Adobe Campaign Standard
Hi Community, I think the delivery alert dashboard notifications sent via ACS use the default brand configuration, like the sender(name) regardless of what you have selected as a Brand in the DM. is that correct? can someone help me in confirming this

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Re: Workflow started notification
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mmbb110

mmbb110
- Adobe Campaign Standard
@shelly-goel, if there isn't any better way of getting such notification, like for deliveries, I would mark your answer as correct.

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Re: Finished delivery alerting criteria
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mmbb110

mmbb110
- Adobe Campaign Standard
@shelly-goel, spoke to soon. I am seeing some proofs getting picked up as well which are less than size 50. 

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Re: Finished delivery alerting criteria
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mmbb110

mmbb110
- Adobe Campaign Standard
The DM's included were part of a workflow notification which had a recurring email tied to it, and the DM was generated from the recurring email which had a count of > than 50. Thus, it was included in the notification alerting of finished deliveries with a minimum size of 50.

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Re: Sending address for alerts
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mmbb110

mmbb110
- Adobe Campaign Standard
I think the delivery alert dashboard notifications sent via ACS use the default brand configuration, like the sender(name) regardless of what you have selected as a Brand in the DM. is that correct? can someone help me in confirming this.

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Re: Finished delivery alerting criteria
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mmbb110

mmbb110
- Adobe Campaign Standard
adding screen grab of the alerting criteria.

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Re: Finished delivery alerting criteria
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mmbb110

mmbb110
- Adobe Campaign Standard
@shelly-goel, The To deliver is less than 50.

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Finished delivery alerting criteria
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mmbb110

mmbb110
- Adobe Campaign Standard
I have a finished delivery alerting dashboard set up with a criteria which is having delivery target minimum size = 50. The monitoring period is 24 hours. With this setting, I should receive notifications for finsihed deliveries with a target equal to or greater than 50 correct? I am getting notifications for finsihed deliveries which are lower than 50, can someone please let me know what could be missing or incorrect?

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Re: Workflow help
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mmbb110

mmbb110
- Adobe Campaign Standard
@shelly-goel, any assistance you can provide me on this?

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Re: Sending address for alerts
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mmbb110

mmbb110
- Adobe Campaign Standard
I was able to figure out the setting for this and it is pulling the details from the Brand configuration selection in the DM, the sender(name) setting is used in the notifications.any changes are required to be done via adobe technical support team.

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Sending address for alerts
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mmbb110

mmbb110
- Adobe Campaign Standard
Hi Community,The alerts which are sent via the delivery alerting dashboard in ACS are using a from name ex ABC. ABC,INC. (for abc)[Adobe Campaign] Delivery alerting report Can we change the "from" portion of the alert that appears in the inbox from ABC,INC to something else?

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Re: Workflow help
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mmbb110

mmbb110
- Adobe Campaign Standard
@shelly-goel, I am attaching an image of the workflow. I am querying the active subscriber counts and open and clicks in my workflow, using a fork, I am saving audience at one end with audience name MontlyActiveSubscribers and at the other end, I am using an END element. using an external signal, I am currently able to get a notification with the total count, I am trying to get the audience file name as well into that email notification.

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Re: Workflow started notification
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mmbb110

mmbb110
- Adobe Campaign Standard
@shelly-goel, I did explore that option earlier, but that would mean, I have to modify all my existing workflows and its not ideal, is there no other way to achieve this notification, like we get for the deliveries via the delivery alerting dashboard?

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Re: Workflow help
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mmbb110

mmbb110
- Adobe Campaign Standard
Hi,I was able to get an email with the audience count using an external signal, the only thing I am now looking for is to pull the file name as well in the notification.Any help please.

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Workflow started notification
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mmbb110

mmbb110
- Adobe Campaign Standard
Hi Community,How can I get notified when a workflow gets started?I can see the string "The workflow has started" in the summary screen of a delivery, how can use this to notification purposes.I checked the delivery alerting resource and it does not include this filter for use. Any suggestions would be great.

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Workflow help
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mmbb110

mmbb110
- Adobe Campaign Standard
Hi Community,I have a workflow set up which is looking for some criteria defined and saving the the results into an audience at the last step. What I am looking for is getting an email with the counts that get saved. Is this possible?I can provide my workflow information in detail if needed. Thank you.

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Re: Notifications
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mmbb110

mmbb110
- Adobe Campaign Standard
@shelly-goel, do I have to set up dynamic report for every delivery?

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Re: Notifications
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mmbb110

mmbb110
- Adobe Campaign Standard
@shelly-goel, I am exploring the solution, will update after some testing.

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Re: Notifications
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mmbb110

mmbb110
- Adobe Campaign Standard
@shelly-goel, Thanks for checking in, it would still not be an ideal solution considering the frequency change would affect the other dashboards and also in a scenario where deliveries are scheduled at different times the notifications will still be randomly sent. What I was thinking is, if I can query the delivery logs and get stats for sent , deliveries remaining, delivery ID, and pass this information to our ftp server via file transfer element and then using a script send out this informatio...

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Re: Notifications
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mmbb110

mmbb110
- Adobe Campaign Standard
@shelly-goel, I don't know if this is possible, from the delivery within the workflow, can i query the delivery logs and get the sent, deliveries remaining for every hourly send?

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Re: Notifications
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mmbb110

mmbb110
- Adobe Campaign Standard
@shelly-goel, if I change the setting to 60 mins and enable my dashboards where I am using the sending retry filter. assuming I have multiple hourly deliveries scheduled at different times. I would not receive the notification at the expected time, that is top of the hour for every hourly send. As the frequency will be 60mins between two alerts, and if my messages are starting at different times, this frequency will not meet exactly the requirement and it will sometimes send notification perfect...

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Re: Notifications
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mmbb110

mmbb110
- Adobe Campaign Standard
@shelly-goel, Yes, I did try that option but the problem is, that setting is global and also if the setting is changed to 60 mins it still does not send me notifications at expected times. If I change it to 60 mins and have multiple messages going out at different times, the notifications will be either delayed or it will be randomly sent.

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Re: Notifications
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mmbb110

mmbb110
- Adobe Campaign Standard
Any help would be really great.

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Notifications
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mmbb110

mmbb110
- Adobe Campaign Standard
Hi Community,I really need some help.We have deliveries that deploy hourly to an intended audience. Example, a single delivery goes out to an intended audience every hour, for may be a period of 4/5 hours or more at times.What we are looking for is as below,Assuming I have a delivery which is deploying as below, Hour 1 - count 12 - deployment time 10 am pstHour 2 - count 10 + deployment time 11 am pstHour 3- count 10Hour four - count 10 We need notification sent after every hour, mostly top of t...

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Re: Error during Publication (Custom Resources)
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mmbb110

mmbb110
- Adobe Campaign Standard
@shelly-goel , just curious why the intial error was pointing to neolane?

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Re: Transactional Email | RST-360011 | Error rc=16384 | E...
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mmbb110

mmbb110
- Adobe Campaign Standard
@ahmedRaza1, have you tried doing a new event publication from scratch? I guess there is some caching issue may be, try in incognito if the publish is successful or create a new event from scratch and check if the endpoint returns ok.

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Re: Error during Publication (Custom Resources)
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mmbb110

mmbb110
- Adobe Campaign Standard
I Don't think there is any impact, also neolane is an old system and no longer used correct? May be that instance has some references to it which is triggering that warning message.

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Re: Recurring delivery
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mmbb110

mmbb110
- Adobe Campaign Standard
@craigthonis, Correct, so when we create a recurring message and check proofs via profile substitution from the first child delivery available and then again for some obvious reasons have to rerun the workflow, it again generated a child delivery, so if we have done such thing five time we end up with 5 child deliveries. Anyways this can be stopped, it should be okay if it only created one regardless of the rerun.

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