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xavierv6303633
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Re: Campaign classic to Azure blob integration
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xavierv6303633
- Adobe Campaign Classic
Hi Rajendra, Campaign adds 'http' by default in front of the server name, there is nothing you can about it. I contacted support and this is a known bug up until build 9032. The only solution is to upgrade to at least 9036, or to install the Azure CLI and use the az commands, but I doublt that will work on a hosted environment as we have. Realease notes (NEO-13717) : https://experienceleague.adobe.com/docs/campaign-classic/using/release-notes/previous-releases/release--19-1.html?lang=en#release-...

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Re: How to implement new sequence of IDs in subscription...
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xavierv6303633
- Adobe Campaign Classic
Hi @alik98709228, This can happen when your sequence (xtkNewId) has gone to its maximum value and started over at 0. Whenever that sequence catches up to the lowest ID present in your table, you will receive this error. This will be the case for ALL native tables though (with the excpetion of delivery logs), so it's a big issue. If you're working in v6, that sequence is a 32bit integer, so it's capped at +- 2.100.000.000. I solved this issue myself by adapting the sequence and the primary key of...

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Re: Campaign classic to Azure blob integration
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xavierv6303633
- Adobe Campaign Classic
Hi Jon, I'm encountering the same issue as Leonie mentioned : ACC seems to only accept http connections. Do you know how to establish an https connection? Thanks !

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Re: ACS - Error code 502 after Transactional mailing move...
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xavierv6303633
- Adobe Campaign Standard
After 1 week of waiting, 2 reminders and 1 escalation, support finally replied and fixed the issue, which was indeed related to the CNAME !

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Re: ACS - Error code 502 after Transactional mailing move...
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xavierv6303633
- Adobe Campaign Standard
Ok great, I hope this is indeed the issue, which means an easy fix! I will update this thread whenever I get an answer from support, for future reference. Thanks for your reply!

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ACS - Error code 502 after Transactional mailing move to prod
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xavierv6303633
- Adobe Campaign Standard
Hello, I have the exact same issue as described in those two tickets : here and here. We implemented transactional messaging on our Staging ACS instance, where everything works fine. After moving to production, we get the following error message when calling the transaction message API. (The token exchange works fine) : { "code": 502, "message": "Oops. Something went wrong. Check your URI and try again."} After seeing the response in the two tickets I referred, I created a second projet in I/O, ...

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Unable to send emails to users
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xavierv6303633
- Adobe Campaign Standard
Hello, This feels like a really basic question, but how can we send emails to ACS users using a workflow?I tried two methods, both with a delivery using the target mapping 'mapUser' : In the first one I tried to define the audience in the delivery template itself, but once I select this delivery template in the workflow delivery, I am forced to define an audience/targeting upstream in the workflow. My pre-defined audience from the template dissapeared. This causes an error in the workflow when t...

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ACS Request - New Profiles Filter should be reverted back ASAP!
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xavierv6303633
- Adobe Campaign Standard
Hello, I'm guessing everyone who had an upgrade on their ACS instance recently noticed that the filtering in the Profiles view has changed, as described here : https://experienceleague.adobe.com/docs/campaign-standard/using/profiles-and-audiences/managing-profiles/integrated-customer-profile.html?lang=en#profiles-and-audiences Basically, after this update you can no longer apply multiple filters at the same time ! You can either choose ONE of the three filters (first name / last name / email) or...

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Re: Understanding Adobe I/O token encryption for ACS serv...
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xavierv6303633
- Adobe Campaign Standard
Hi Ramon, Makes sense indeed, thank you!

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Understanding Adobe I/O token encryption for ACS services
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xavierv6303633
- Adobe Campaign Standard
Hello, We're implementing transactional messaging in ACS, and have just set up the JWT Authentication in Adobe I/O. The way the encryption happens for the JWT seems strange to me, and I was wondering if anyone could help clarify this? In any other 'normal' instances, like let's say an encrypted PGP file sent from a client to ACC, it is the client (the sender) who encrypts the file using a public key, and ACC (the recipient) who decrypts it using its private key. With the Adobe I/O JWT exchange, ...

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Exporting mirror page and email subject
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xavierv6303633
- Adobe Campaign Standard
Hello, I have been searching this forum for a couple of hours to find a way to export the mirror page of sent emails and the subject of those mails. I have found many answers saying it is impossible in ACS, or that API calls are needed to achieve this. Posts dating from 2018 mention enhancement requests to make these exports possible but despite all those demands, it seems nothing has been implemented at all to help us achieve this. Is it really still impossible to export the mirror page and sub...

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Re: Continuous Delivery link to a Campaign
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xavierv6303633
- Adobe Campaign Standard
Hi @dimitriosc21803 , The following line in a JS after the delivery should do the trick : sqlExec("Update nmsDelivery set iOperationID = "+ instance.operation_id + " where iDeliveryId = "+vars.deliveryId); A cleaner way would be to just link your delivery template itself to your campaign. This way, you don't need to add the JS after your deliveries : Kr,Xavier

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Re: SMPP Not Sending - ClickSend
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xavierv6303633
- Adobe Campaign Standard
Oh, our single messages worked fine, so it's probably something else. We changed to RingRing, mainly because it's closer to home (Belgium) than ClickSend, which is based in Australia

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Re: Add parameter to every link in delivery from variables
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xavierv6303633
- Adobe Campaign Standard
Hi @Sebastian_Rockw David's option might be cleaner, but this is how we did it : We created a 'web analytics' external account and added our custom url parameters in the tracked URL calculation as shown below. We have also integrated our Analytics account to Campaign with the option below that, but I think you can just skip that if you don't need it? You will then be able to select this external account in the 'web analytics' tab of your deliveries. Every delivery with this account linked will c...

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Re: SMPP Not Sending - ClickSend
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xavierv6303633
- Adobe Campaign Standard
Hi @cwammes , We had the exact same issue with ClickSend a while back. Is the message you're trying to send bigger than 160 characters by any chance? If so, you need to activate the 'message payload' option in the external account; this seems to be the only way to send multi-part messages with ClickSend through Adobe. This however has a big drawback : delivery receipts can't be sent back correctly to Adobe with this option actived, so any bounces won't be saved in Adobe; the delivery logs will a...

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Re: Can't send SMS messages if message count is greater t...
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xavierv6303633
- Adobe Campaign Standard
Hi @_Manoj_Kumar , thanks for your answer! The sms External account is exactly as defined in the their documentation : https://help.clicksend.com/article/l6hbrh9y82-send-sms-with-adobe-campaignThe rest of the parameters all have the default values. I now activated the verbose logs and the real time KPI updates, as you suggested. In the meantime, Adobe Support performed some more tests and gave us some more feedback : In the nmsBroadLogExec table, we have a providerID for those messages, which in...

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Can't send SMS messages if message count is greater than 1
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- Adobe Campaign Standard
Hello,We're using Clicksend to send our SMS messages.Sending a message with a maximum of 160 characters works well, as it will send everything in a single SMS. As soon as we reach 161 characters, and the message has to be sent in 2 SMSs, we never receive the message. The delivery logs indicate that the message was sent out successfully, even though we never received it, and the message doesn't even appear in the ClickSend logs.The treshhold is set to max 8 messages at once, so the issue isn't th...

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Re: In ACS is it possible to use a recipient table other than the OOTB Profile table
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xavierv6303633
- Adobe Campaign Standard
Hi Vipul! We are now 2.5 years later, and it is still not possible to work with other targeting dimensions. Do you know if it is planned already in a future release? I was really surprised to see such a basic functionality is missing in ACS, and a lot of people are complaining about it in this forum. Thanks!Xavier

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Re: How to edit out-of-the-box recipient fields
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- Adobe Campaign Standard
Thank you for your answer Ramon. It is indeed what I was afraid of, which is very dissapointing.

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How to edit out-of-the-box recipient fields
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xavierv6303633
- Adobe Campaign Standard
Hello, I would like to edit existing Recipient fields to, for example, change the label or force a choice of specific values with an enumeration. In Campaign Classic this is quite easy, I can just create an extension and change anything I want by adding an attribute with the same name as the orinial field. Is this possible in Standard? I obviously can't edit the original recipient schema, and I can't add an attribute with the same identifier to an extension, because ACS automatically adds a pref...

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Webapp special characters escaped in Javascript
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xavierv6303633
- Adobe Campaign Classic
Hi,Every time we make some changes in a webapp and publish it, the special characters like '<' '>' or '&' are escaped inside the javascript tags.This is no issue if these are escaped in plain html, but if they are escaped in a javascript condition inside <% %> tags, this condition will return an error and the webapp will crash.Example :<% if(recipient.@age > 18){ %>is changed into<% if(recipient.@age > 18){ %>we each time have to go back to the webapp page, change all those escaped characters ba...

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