Hello, I'm guessing everyone who had an upgrade on their ACS instance
recently noticed that the filtering in the Profiles view has changed, as
described here :
https://experienceleague.adobe.com/docs/campaign-standard/using/profiles-and-audiences/managing-profiles/integrated-customer-profile.html?lang=en#profiles-and-audiences
Basically, after this update you can no longer apply multiple filters at
the same time ! You can either choose ONE of the three filters (first
name / last name / email) or...
Hello, We're implementing transactional messaging in ACS, and have just
set up the JWT Authentication in Adobe I/O. The way the encryption
happens for the JWT seems strange to me, and I was wondering if anyone
could help clarify this? In any other 'normal' instances, like let's say
an encrypted PGP file sent from a client to ACC, it is the client (the
sender) who encrypts the file using a public key, and ACC (the
recipient) who decrypts it using its private key. With the Adobe I/O JWT
exchange, ...
Hello, I have been searching this forum for a couple of hours to find a
way to export the mirror page of sent emails and the subject of those
mails. I have found many answers saying it is impossible in ACS, or that
API calls are needed to achieve this. Posts dating from 2018 mention
enhancement requests to make these exports possible but despite all
those demands, it seems nothing has been implemented at all to help us
achieve this. Is it really still impossible to export the mirror page
and sub...
Hi @dimitriosc21803 , The following line in a JS after the delivery
should do the trick : sqlExec("Update nmsDelivery set iOperationID = "+
instance.operation_id + " where iDeliveryId = "+vars.deliveryId); A
cleaner way would be to just link your delivery template itself to your
campaign. This way, you don't need to add the JS after your deliveries :
Kr,Xavier
Oh, our single messages worked fine, so it's probably something else. We
changed to RingRing, mainly because it's closer to home (Belgium) than
ClickSend, which is based in Australia
Hi @Sebastian_Rockw David's option might be cleaner, but this is how we
did it : We created a 'web analytics' external account and added our
custom url parameters in the tracked URL calculation as shown below. We
have also integrated our Analytics account to Campaign with the option
below that, but I think you can just skip that if you don't need it? You
will then be able to select this external account in the 'web analytics'
tab of your deliveries. Every delivery with this account linked will
c...
Hi @cwammes , We had the exact same issue with ClickSend a while back.
Is the message you're trying to send bigger than 160 characters by any
chance? If so, you need to activate the 'message payload' option in the
external account; this seems to be the only way to send multi-part
messages with ClickSend through Adobe. This however has a big drawback :
delivery receipts can't be sent back correctly to Adobe with this option
actived, so any bounces won't be saved in Adobe; the delivery logs will
a...
Hi @_Manoj_Kumar , thanks for your answer! The sms External account is
exactly as defined in the their documentation :
https://help.clicksend.com/article/l6hbrh9y82-send-sms-with-adobe-campaignThe
rest of the parameters all have the default values. I now activated the
verbose logs and the real time KPI updates, as you suggested. In the
meantime, Adobe Support performed some more tests and gave us some more
feedback : In the nmsBroadLogExec table, we have a providerID for those
messages, which in...
Hello,We're using Clicksend to send our SMS messages.Sending a message
with a maximum of 160 characters works well, as it will send everything
in a single SMS. As soon as we reach 161 characters, and the message has
to be sent in 2 SMSs, we never receive the message. The delivery logs
indicate that the message was sent out successfully, even though we
never received it, and the message doesn't even appear in the ClickSend
logs.The treshhold is set to max 8 messages at once, so the issue isn't
th...
Hi Vipul! We are now 2.5 years later, and it is still not possible to
work with other targeting dimensions. Do you know if it is planned
already in a future release? I was really surprised to see such a basic
functionality is missing in ACS, and a lot of people are complaining
about it in this forum. Thanks!Xavier
Hello, I would like to edit existing Recipient fields to, for example,
change the label or force a choice of specific values with an
enumeration. In Campaign Classic this is quite easy, I can just create
an extension and change anything I want by adding an attribute with the
same name as the orinial field. Is this possible in Standard? I
obviously can't edit the original recipient schema, and I can't add an
attribute with the same identifier to an extension, because ACS
automatically adds a pref...
Hi,Every time we make some changes in a webapp and publish it, the
special characters like '<' '>' or '&' are escaped inside the javascript
tags.This is no issue if these are escaped in plain html, but if they
are escaped in a javascript condition inside <% %> tags, this condition
will return an error and the webapp will crash.Example :<%
if(recipient.@age > 18){ %>is changed into<% if(recipient.@age > 18){
%>we each time have to go back to the webapp page, change all those
escaped characters ba...
