I am looking for the way to setup read only access for operators. According to what I found in this video:https://experienceleague.adobe.com/en/docs/campaign-standard-learn/tutorials/administrating/managing-user-access-rightsit should be achievable. However, using the setup described in this video m...
Dear ACS Experts, We are working on a business case. It is kind of distributed marketing where a central head body designs and defines a campaign and sends out communication to local agencies for enrollment. If local agencies opts-out of the campaign, the email communication won't be sent out to the...
Hello! We would like to request help with this question: Are pressure rules applied considering a week starting on Sunday or Monday? For example: we did send three emails for a country during a week and another email for this same country will be sent on Sunday; will this email be considered the fou...
I have a client that for internal seeding of emails that go external in production, there are two profiles per a few individuals. This was caused do to uploading a CSV where the name was in Caps while the profile that already existed had the names in lower case. If I want to blend the profiles so o...
Hi, Does anyone know which soft bounce types will probably end up in a hard bounce? In my case it could take several months before the maximum of 4 soft bounces is reached. I would like to act on these soft bounces beforehand if there is a large chance that it will turn into a hard bounce eventually...
Can we add 2 or more schedulers in single workflow , such that one scheduler runs at one time and other scheduler runs at another time, as both the schedulers run at different times does the workflow throw any error or cause any issue? Please through some light on this !
I created in ACS a small report in which I compare the bounce and error rates of a few campaigns. Somehow the numbers don't add up.Look at the first line: 116 + 101 + 72 = 289. Errors and bounces are supposed to be 383, what sub category am I missing?
I have a csv file with a number that has 17 characters. I want to include 13 in a table, disregarding some at the beginning and end. Is there a way to do this in a workflow without touching the file?
The mobile numbers for our Profiles are all saved as 10-digit, without the US country code of 1 appended at the front. Is there a way in my workflow or in the delivery template or in the external account settings to add "1" to the recipients number automatically before sending to our SMS provider?