Hi Team We have configured a Mobile App SDK for push notifications, but the registration token are flowing inconsistently. We have also raised a support ticket but still the issue persistent. Could anyone please help us resolve the issue. The issue is with both iOS and Android. Your responses...
Hello, I would like to calculate how many times a person has opened an email. Do you know if it's possible?If possible, could you please provide me How I can do ? Thanks for your help,
Hi Community, I have a question, I expect you can help me. We have reviewed the technical workflows and we have seen that "Mobile Profile Sync" workflow is stopped from several months. What is it used for? Should we execute again? We are having a problem that the InApp Channel base in marketing pro...
Hi Community, I would appreciate if someone could help me with InApp delivery. We have a profile with a "Mobile App Subscription" We have created a InApp delivery the type "Target users based on their campaign profile (InAppProfile)".We choose in the query our profile with mobile App Subscriptions....
Hello! I made two single shot campaigns in December and today we were informed that two deliveries of this campaign were sent on January 24th, which all failed in reason of the users had been sent to the blacklist. This data is showing on the dashboard, but not in the delivery summary of the trigger...
Hi,Is there a way to use the conditional content/IF condition to ensure that if a field is blank, there is no gap in the email? We're currently using the below as data is pulling through from a file but some of these fields will be blank (e.g. address line 2 or 3) and we'd like to avoid a blank spac...
Hello All, I am querying customers who purchased within a specific date range.E.g., purchaseDate>=06/05/2023 and purchaseDate<=06/15/2023. The output does not contain customers purchased on the dates mentioned i.e. 5th and 15th June; but only from 6th to 14th. Does >= condition does not work in ACS ...
Hello!In my regular HTML template, I have added the necessary Gmail annotation script with the exact recommended image width. In the gmail preview the annotations, we are able to view the images. But on the real device, we are not able to get it even after the email falls under the promotion tab. Do...
Is there a way to see if a process ran that updated the sms do not contact flag from unchecked to checked? We currently have a deactivation file we receive that runs against that field, but in the same process also adds an X to the prefix of the phone number. So I know it's not that process and it h...