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fern1
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  • Hi everybody,we have a doubt about Launch implementation best practices. The consulting company that implemented it created a launch property for each of our websites (domain and subdomain) and linked them to each site report suite and a global one.However, we have a new project to centralize them a...

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  • Hi everybody!We have an email template on ACS that worked without an issue until recently. We noticed the images were not loading on the new Outlook version or Outlook Web, but it was okay for Gmail and other boxes.Our agency partner informed us that it was because the images we were using were HTTP...

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  • Hi,basic question.. Is it possible to give access to ACS for templates only?We need to give access to a designer but since the person doesn't have any experience with ACS, I want to give access to the template/template design part of Campaign only.I already searched a bit but cannot find if this (te...

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  • In case anyone also wants to know, we got in touch with Funnel.io and even tho campaign metrics are out of the box, Funnel does not pull those. With our current plan we cannot do anything, but depending on your funnel.io subscription, you can get a custom connector to get those.

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  • Hi everybodywe connected our AA with funnel.io. We need to see our ACS data there.So on funnel.io we selected our adobecampaign report suite, however the default metrics are not showing there, only the dimensions and custom metrics are. We need to see te adobe campaign sent, open, etc metrics on fun...

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  • We have a website for 3 different geographies, therefore presented in 3 different languages. Our URL does not change for each geographic, only the HTML language setting does.We are now creating a Target popup in 3 different languages and would like it to appear according to the geographic that the u...

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  • Hi everybody!We have an email template on ACS, where the background color is already white (#F5F5F5) inside the body of the HTML. Once we open the email in the iOS native email app, for instance, it respects the email background color even tho the phone is in dark mode. However, if I open the same e...

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  • we noticed this morning that we are getting this error: when our websites load (it is happening to all of them)we were debugging some sites yesterday, so we are sure this is new.And no changes were made in Target´s settings, and Launch.What can be the cause of this? 

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  • Hi everybody,Is there a way for me to export the success events list from a specific report suite we have?thanks!

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  • Hi!!we have a ACS report suit which allows us to use our reporting data in AA. However, even tho in the ACS reporting I can see clicks, opens, etc, in AA I'm only able to see data from delivery, etc (as picture below)Is some setup missing on report suite for us to be able to see this data in AA?here...

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