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  • 2/18/24
    Hi there,I have a campaign in the production environment and would like to migrate it to the staging environment to make changes. I attempted to define a package in production and exported it. However, when I tried to import the same package into the staging environment, I couldn't locate it. Do I n...

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  • 2/16/24
    Hi there I have trouble finding a solution for merging two existing profiles into one. The structure looks like this pKey is the primary/profile key given by ACS. The externalID is a unique ID given by the external MS Dynamics 365 ID.pKeyEmailexternalID (unique field)1111john.doe@gmail.com 2222john....

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    563

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  • 2/15/24
    Hi,We are doing API calls to find if a profile exist using /<organization>/campaign/profileAndServicesExt/profile/byText?text=email&filterType=emailBut we are sometimes getting 504 timeouts because the API call take so long time to respond. We have a 60 seconds limit and we do a retry.Is this normal...

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  • 2/14/24
    Hi Experts, I want to add and remove users from a list which has target dimension as seed member.can someone please help me with this as I don't see any option for it.

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  • 2/13/24
    I am trying to create a workflow in Adobe Campaign Standard that will identify records 4 months prior to their 65th birthday. I want to create a list of records monthly to send them an email. Here is an example.  I want to create a list of records turning 65 in July 2024 and send all records with th...

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    615

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    0

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  • 2/8/24
    I'm working on a weekly file export for an audience that updates daily.  Fields in the Audience:ID, Policy Number, and Date Added (populates the date they were added to the audience) I want to do an incremental pull of that audience, but the export file needs to see the fields in the audience. The a...

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    619

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    0

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  • 2/8/24
    I don't know what error i did, it says client console error I need to know to do email convert to blank 

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  • Hello! I built a welcome workflow and in the query I put a condition to send the email only to those who still have not received it, but two users receive the email every time the workflow runs (every 15 minutes). I would like help to understand why this is happening since the query has a condition ...

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    746

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    4
  • 2/7/24
    I work with a large email marketing team who all use ACS. After they've built their workflows and emails, they have a very thorough QA spreadsheet they must go through, and then they send that to someone else to do the same checks. The issue is, lots still gets missed. My thoughts are that a long sp...

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    697

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  • 2/5/24
    Hi everybody!We have an email template on ACS, where the background color is already white (#F5F5F5) inside the body of the HTML. Once we open the email in the iOS native email app, for instance, it respects the email background color even tho the phone is in dark mode. However, if I open the same e...

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