Product Communities

By mistake if someone deleted a Delivery in workflow which was launched yesterday, and because of that the tracking data is also got deleted from report. how can we recover deleted delivery?

Hi,I have 15 members of list which need to added as seed list. I need to call that list in Delivery > To> Seed address > either as template or using dynamic condition. Please explain how to do this.Thanks,Saravanakumar

Please, please bring back the option to toggle off the ability to edit the assignee on a task for the Standard users access level!! This is an incredibly important feature for my team and an easy way that work will fall through the cracks, lose track of accountability, and cross functional alignment. There is also no current way that I am notified of changed user on a task. If I was notified, this would be a helpful way to monitor changes but alterations are happening unbeknownst to me and will quickly become a very large problem to audit. Please help!

We are running into challenges where a person is merging duplicate records in SFDC, and SFDC sets the score with the winning record. However, when it syncs to Marketo is sums (aka doubles) the score. Trying to figure out a workaround as this is causing false MQLs to trigger to sales. This is because our MQL programs are triggered based off the person score hitting a certain threshold.Any insights?

I was scheduled to take the AD0-E207 exam this morning and my laptop had issues connecting to the portal.  I don’t see any option to reschedule, and it still says “in progress” If i click the take exam it just takes me to this page: And if i click schedule new session theres nothing in the dropdown: I’ve submitted an Adobe ticket as the testing company says this has to be rescheduled on Adobe’s end, but haven’t gotten any response from Adobe. ​

Is it possible to insert data to multiple Datasets in one SQL Query? 

Hello Everyone, I'm working on a use case, where I'm receiving 2 streaming events for same profile at exact same time. The journey is setup using unitary events. Both events getting ingested into dataset. But in Profile's event tab, I see only one event. For a profile, journey re-entrance is set to 1 second, so that for some cases if the profile with same identifier comes after a second it should get processed. Looks like journey is getting triggered for only one(first) event, since both events are hitting AJO at same time, though there is difference(of 9 second) in timestamp between 2 events.Payload1:{   "emailAddress": "<user address>",   "ProfileID":"9876543212PSR",   "Code":"PP003",   "channel": "Email",   "communicationName":"Project Started",   "_id": "1123457QWER0",   "eventType": "ajocommunication",    "timestamp": "2026-04-02T11:59:48.384Z",   "address" :"NULL",   "projectName" : "Ebill",   "status": "NULL",   "date": "NULL",  "action": "NULL",   "trackingCode": "ABCD123

Nevermind! I found out how to hide it here: https://experienceleague.adobe.com/en/docs/analytics-platform/using/cja-overview/cja-b2c-overview/ai-assistant Hello, is there any way to remove the AI assistant from the right-hand side of the workspace in CJA? I don’t see any way to minimize it our close it. I checked under “Project Info and Settings” and nothing there. I’d rather use the additional real estate to focus on visualizations. 

Hi All,AEM: 6.5.12I’m encountering this issue for the first time. I’m currently using the AEM OOTB Sitemap generator for testing purposes. However, when I try to use the scheduler approach, the job gets stuck and doesn't trigger. please refer below screenshot.  The logs don’t provide much information. I’ve attempted to create the scheduler through /system/console/ConfigMgr and even added a run mode, but it still doesn’t work. However, the "On Demand" approach works perfectly fine. I checked from status-slingsitemap and it appears as scheduled.I've done the the following actions:- re-index from oak:index -> slingSitemap- Adding  the config to be placed "/apps/system/conf/ (didn't work)- Adding runmode config (didn't work).- flushing classloader (didn't work).Is there a way to know if the scheduler got stuck somehow?. if so, do you know the path where I can check it?. Previosly, it was working fine but not sure what changed. 

Hi Team,We are observing a very high volume of requests hitting AEM internal Granite APIs:/libs/granite/csrf/token.json (~618K requests, ~19%) /libs/granite/security/currentuser.json (~300K requests, ~9.3%)Together, these endpoints account for nearly 29% of total traffic in our logs.We understand these endpoints are used for authentication/session handling, but this volume seems unusually high and is impacting overall traffic patterns.We would like guidance on:Is this level of traffic expected for these endpoints in Adobe Experience Manager (especially Cloud Service)? What are the recommended best practices to reduce or optimize calls to these APIs?      Dispatcher/CDN rules? Frontend implementation improvements? Could this indicate a misconfiguration (e.g., frequent polling, missing caching, or bot traffic)? Are there Adobe-recommended patterns to minimize repeated CSRF token and current user calls? Any insights or similar experiences would be really helpful. Thanks in advance!

I have created a custom component in my AEM as cloud which extends OTB Tab component and OTB Tab component extends the OTB Panel Container Component. And In this custom component i have added composite multifield field, now whenever i cancel the inheritance on live copy then ideally it should set cq:isCancelledForChildren as true , but it doesn’t,  resulting in overriding the manual changes done in this composite multifield on live copy. Do note this property gets set for normal components which are not extending OTB Tab or Accordian components. I believe this has something to do with cq:isContainer true property on panel container component. But i tried setting this as false and it doesnt work. Read few articles and found out that deepCancel on edit config helps to set this property but this also did not worked for me.Any solution to this?

Hi! I am seeing an unexpected delay with a Weekly Quiet Hours rule (Queue message).Configuration:Window: 10:00 PM to 8:00 AM (Recurring daily). Timezone: Buenos Aires (GMT-3). Frequency Capping: None.The Issue:A profile reached a Push node on Tuesday at 4:20 AM. Expected: Sent Tuesday at 8:00 AM. Actual: Sent Wednesday at 8:00 AM (27-hour delay).Questions:Does AJO treat an overnight window (where End Time < Start Time) as a single block that concludes on Day+1? Because the profile arrived at 4:20 AM on Tuesday, did the system assign it to the "Tuesday Rule" (ending Wednesday 8 AM) instead of the "Monday Rule" (ending Tuesday 8 AM)? Is this behavior documented? What are your reccomendations? Thanks!

I’m looking to create highly personalised data driven Kinetic emails. Would anyone be able to help me with this or provide any additional information as to what is supported in AJO?

Hi there, I have created an audience in AJO which is updated daily by batch sync. This has been shared to a destination with no end date. Does this mean the audience shared will be updated daily (i.e. members no longer shared when they don’t qualify for an audience and new members shared when they qualify) until I stop sharing it?Thanks, Serena

Hello everyone, Hola, Welkom, Привет, Salut, Vítejte, Gruß, 환영합니다, Willkommen, Hoi, नमस्ते, Nazdar, Bienvenue, Witamy, ハワイ, Hej, Živjo, 拝啓, Velkommen, Cześć, Oi, 您好, Saudações, ようこそ, Salve, مرحبا, Benvenuto, Pozdrav, Hoşgeldiniz, Gegroet, Salutacions, Benvingut, הי, Saludos, Hei, Bemvindo, Hälsningar, Приветствую, Hi,  Välkommen, Saluto, अभिवादन, Dobrodošli, Tervetuloa, Pozdrowienia, Salutation, ברכות... We are happy to have you on the AEM Community and here, in our community, we believe it's important to create a space for you all to share a little more about who you are and all the cool things you are up to! So, let me first start by introducing myself - I, Kautuk, am working as a Community Manager for AEM and I have been with Adobe for almost 10 years now. I started my career at Adobe as a Software Engineer. Apart from being a Community Manager, I am also a sports enthusiast and love to play tennis. My other interests include cooking and

We’re excited to announce the early access launch of our all-new Dynamic Media Video Player – a faster, smarter, and more accessible upgrade to our existing player. Reimagined from the ground up, this next-gen player is built to deliver a premium viewing experience while giving your brand the performance edge it deserves.We’re inviting select customers to join our VIP Early Access Program! What’s New?Blazing Fast PerformanceOur new lightweight player drastically reduces load times, keeping your site snappy and responsive – no matter the connection speed. We have noticed almost 20% reduction in load time and 55-65% reduction in LCP.  .                             Savings of 70% bytes served for player images and 40% for player JS Adaptive Streaming for Seamless PlaybackComes with full adaptive bitrate streaming support through which the player dynamically adjusts video quality based on the viewer’s bandwidth and device capabilities. That means smoother playback, fewer interruptions, and

It would be nice to have the functionality to tag all people on the proof in a comment by using “@everyone” so we don’t have to tag 8 different people each time.  Using tagging a team doesn’t work the way our division is structured.  Thanks!

We’ve rolled out new Adobe Campaign updates and shared resources to help teams move faster, experiment more easily, and scale customer engagement with confidence. Here’s a quick look at what’s new: Adobe Campaign v8 updatesRecent v8 releases extend key use cases in the web UI while continuing to strengthen flexibility, security, and governance in the client console. Highlights include:Firefly + third-party image generation model integration Campaign inventory timeline view Multilingual deliveries Transactional message profile enrichment Adobe Experience Manager live copies + language copies Content experiments (A/B testing) Continuous delivery enhancements Campaign approval management SMS connector Security improvements 🔗 View full release notes:Adobe Campaign v8 Web UI release notes Adobe Campaign v8 client console release notes Support note: Adobe Campaign Standard and Campaign Classic remain supported. Roadmap investments are focused on Adobe Campaign v8, prioritizing long-term sta

Hi Folks,​@jainarundeep ​@edgar_herrera ​@sbral ​@BahadurAh ​@MatheusPa1 Would need some suggestions on below We are observing several hundred batch IDs that have been stuck in a “loading” state in 2 months period, which suggests potential data loss. and it is never tracked via subscription adobe alertsThe source system successfully sent the data, however these batches never transitioned out of the loading state and appear to be stuck indefinitely. As a result, the data is not available downstream and we are currently missing critical data.We have subscribed to dataflow ingestion alerts, but these alerts are not providing any visibility into batches that remain in the loading state, and no updates are triggered for these batch IDs.Given that the data is now outdated and cannot be backfilled or re‑ingested, what is the most efficient and recommended approach to immediately identify, monitor, and detect batches that are stuck in the loading state?we are using Retrieve list of batches wit

When we design adaptive forms with 3 or 4 columns, we noticed they tend to overlap when we switch to mobile renditions, i was under impression in the layout mode, i can arrange them, so they stack up one over the other but i noticed it stays the same after reverting to desktop rendition. Am i missing anything ? Eventually we will be delivering this form in headless but layout is something thats under AEM scope.

I am setting up webhooks to send Teams alerts to Account and Sales Owners. I want to configure webhook adaptive cards that have a link for Sales Owners that takes them to the SFDC Contact record, no problem here using https://company.my.salesforce.com/{{lead.SFDC Id}} token. Is there a way to do the same so that I can send Account Owners to the SFDC Account record? I reviewed the field management section and only find a lead-function field for SFDC ID, there is not a lead-function field for SFDC Account ID.

Hello ,Shows error while clicking on transition for target count as below, how to resolve it in ACC V7? 

I’m trying to do a redirect based on the email domain that they submitted, basically want to redirect them to page A if their non-customer domains, page B if their customer domains. As i know currenly there is no native functionality to cross check the domain to marketo lists correct? Or is there an alternative for this