Question
Is there an alternative Seed List solution?
The business I am working in is currently migrating to Adobe Experience Cloud utilising AEP and AJO as core products. We have discovered the OOTB AJO email seed list capability is not fit-for-purpose. This because the seed list can only be associated with one test profile at each email surface configuration.
Our business context:
- We already have a total of 16 email surface configurations across four brands including consumer, business, marketing, and transactional email communications.
- There are multiple lines of business within the business, multiple projects on the go at once, and multiple product and marketing campaigns regularly launching.
- At any given moment we have thousands of email communications in-market.
- It is difficult to keep track of what is in-market, and all of the personalised email variations.
- Marketing & Product want to be able to see all of the email variations in-market, especially when an email incorporates dynamic content. They want the capability to regularly conduct spot checks of what is in-market especially as products and source data can change upstream.
Therefore, the OOTB AJO seed list capability cannot provide the business the necessary post-deployment checks to monitor all the email variations in-market.
Options we are ideating:
- Requesting Adobe enhance AJO to link a email surface with multiple test profiles, hundreds if needed. But this could be a long-term solution if enables to deliver on the ideal end state.
- Creating multiple/hundreds of test customer accounts that mirror real customer data attributes all sharing a common or LOB specific “seed email address”, that are included in read-audiences or triggered communications. This approach would need to be carefully considered to control the number of test accounts are used in communications, and how these can/will skew analytics. And ensure it is fit-for-purpose for all data ingestion patterns.
Surely ours is not a new problem. How have other businesses solved for this?