Product Communities

Hi,   I am new to the Journey Optimizer tool and am working on setting up reporting/dashboard/ etc. to show success.  One component I would like to measure is the incremental lift journey have on the growth of my audience and would like to ask for advice:  Should we do that through the AEP audience, with in the AJO journey build, or with the CJA reporting?  Thanks in advance for the ideas and guidance. 

Hi there, I have an Object Array that looks something like this: "Account":[{"AccountID": "1", "lineofBusiness": "AA", "pymntType": "Cash"},{"AccountID": "2", "lineofBusiness": "BB", "pymntType": "CreditCard"},{"AccountID": "3", "lineofBusiness": "CC", "pymntType": "Debit"},{"AccountID": "4", "lineofBusiness": "CC", "pymntType": "CreditCard"} ] Let's say I only want to clean up the array to accounts that has pymntType = CreditCard only, so then the expression would look something like this:filter(#{ExperiencePlatform.Profile.Account, "pymtType", ["CreditCard"]} --> this returns a listObject with pymtType == CreditCard only.  At this point, I have couple questions:1) What can I do with this listObject? I am not aware of any functions that accept listObject as a parameter2) How do I extract a value of this new listObject? For example, I want the lineofBusiness at position 0.  Thanks. 

I have got such a code:  However its shows errors like that:6:13:11 PM > ErrorCode: 42601 queryId: 39d83348-6ae0-4f92-8d7e-8c79b703c018 Syntax error encountered. Reason: [line 2:18: mismatched input '.' expecting {',', ')'}]That part works perfectly:select_pwcglobptrsd.identification.core.email,productListItems.namefromdemo_system_event_dataset_for_website_global_v1_1where eventType = 'commerce.purchases'Both tables are enabled to profile. Enable which I would like insert INTO:- _pwcglobptrsd.email STRING- _pwcglobptrsd.Products ARRAY OF STRING 

ImageDelivery is from  <dependency> <groupId>com.adobe.cq.dam</groupId> <artifactId>cq-delivery-api</artifactId> <version>1.2.8</version> <scope>provided</scope></dependency>aemaacs version is<dependency> <groupId>com.adobe.aem</groupId> <artifactId>aem-sdk-api</artifactId> <version>2025.4.20476.20250414T214138Z-250300</version> <scope>provided</scope></dependency>Bundle MyApp:1.0.0-SNAPSHOT is importing package(s) com.adobe.cq.dam.dm.delivery.api in start level 20 but no bundle is exporting these for that start level.how could "com.adobe.cq.dam.dm.delivery.api.ImageDelivery" work in AEM as a cloud service

Hi - My company is implementing a cookie consent solution. I know it affects web and form tracking if the user declines cookie tracking. Does is affect any behavioral tracking for emails?  For example, if a known record, opens or clicks an email, will the Munchkin Code still track that behavior if they decline cookies? Thanks. 

If, we are having two variant in one section, can we toggle the default value automatically in mktoBoolean tag in marketo landing page template

I’ve started exploring the new Salesforce Sync Backlog Dashboards in Marketo, and while the Adobe documentation is a solid starting point, I'm curious about how others are using them.Some questions on my mind:Are you using these dashboards to monitor and resolve sync issues proactively?Have they changed how you prioritize what gets pushed into Salesforce?In complex environments, especially with high lead volumes or heavy API usage, backlogs can be a silent killer for velocity. I’d love to hear how others are implementing these insights or if you're still figuring out where they fit!

We have an existing Marketo program to trackcontact us form submissions from our website, using the contact us channel with defined statuses. Leads filling out this form are added to the program and synced to a matching Salesforce campaign. Now, we want to track submissions coming through the same contact us form but with a specific UTM parameter (utm_campaign = special_offer) in a separate Marketo program. We’ve created a new SFDC campaign for this. To implement this, we’ll create a new Marketo program (by cloning the existing program) and add a smart campaign triggered by form fills that include the specific UTM in the query string. This campaign will update the program status and sync the lead to the new Salesforce campaign. We’ll also update the original contact us program to exclude leads with the special_offer UTM, so they don’t get added to both programs. Does this sound like the right approach, or am I missing anything?

June 2 2025 Update: The new version is now generally available (GA) in all customer instances that have this Marketo add-on! Access to the old version has been extended through June 10 2025.    April 18 2025 Update: The new version (beta) is now live in all customer instances that have this Marketo add-on. Check it out!     View product docs here Contact this alias for Beta feedback: adobe-marketo-advanced-bi-analytics-public-beta@adobe.com       We have always offered an advanced report creation capability for our customers who want to dig deeper into their Marketo data. Many of you use it. You may know it as “Revenue Explorer”, “Advanced Report Builder” or “Advanced BI Analytics”.   I’m very happy to announce we have completely reimagined this solution and plan to begin making it available to entitled customers soon (we believe within the next 60 days)!  Going forward, we’re calling it Advanced BI Analytics. We’ll try to not call

We have a flow that is parsing text from an Outlook Email using the HTML to Text parser which works fine, then taking that and using the Get Elements from Text module with Key Value Pairs.  This is spliiting up the body correctly except in cases where the title uses special characters.  The item below would read in as Multidisciplinary Center and drop everyting after the special character occurs.  What do I need to do to get it to read the special characters? Multidisciplinary Center (MDC) Medical History  Item Name: Multidisciplinary Center (MDC) Medical History

Hello, Is there a way in Fusion to create an Update/Note on a Project which tags all of the assigned Users and Teams?I did some searching but couldn't find an answer Thanks in advance

I'm looking for help with best practices for a design task.  More of the time it works fine to have a waterfall workflow between user 1, 2, and then 3.  But, more often now, we're having projects where we have three disciplines that need to run concurrently on the same design task.  How can we get this setup in Workfront?

Hello from your “On-Demand Workfront CSM” @cynthiaboon! Interested in using Workfront Boards but aren’t sure where to start? The easiest way to start is with the pre-built templates!   Check out the video here!  Here’s an article that provides step-by-step instructions.  Create a New Board with a Template  You can always customize your Boards, but if you want to get started quickly, here are each of the templates and the columns that are included.  Retro  The following columns are provided on the Retro Template: What went well? What could be improved? Who should we celebrate? What can we do to move faster?  Kanban  The following columns are provided on the Kanban Template: Backlog, New, In Progress, Complete, and On Hold. You can add new columns and rename or delete the default columns.  Basic  Three default columns are provided on the Basic Template. You can add new columns and rename or delete the default columns.&n

How can I retrieve the data for profiles marked as "Profiles in Error" in Journey Optimizer using the query service? 

Hello -  Having a complete brain freeze on how the scheduled refresh timing works and can't find an answer when searching. If I schedule a refresh for Thursday - does that mean it will be completed on Thursday or will it occur on Thursday night and be refreshed for Friday?  Thanks! 

Hi,the upload of documents in Workfront gets stuck. Usually the first upload of the day.Can't figure out what is wrong. Closed and reopened the app a few times.Eventually started working.IS anyone else experiencing the same? 

Hello, I am creating an item report to show all action items of projects in executing and program delivery status (CUR and ZLH) that have not been updated in more than 2 weeks. I have the column "last update date" that shows the last update and there are several rows of data. When i filter the date using the "$$TODAY-2W" wildcard, not data returns in the report. What am I doing wrong? or What is the text mode I should be using for this?  I appreciate your time and feedback. Amy

Hello, I am curious if there is a way to add in more filters to the list users have in the Board view. The options are limited by default and we would like to filter out any Parents tasks. Thank you!

I need to be able to route a request queue to an email address rather than a specific user.  I suppose I could create the user under a generic name with the email address; but unsure how the request can be accessed by a CS agent and completed? Anyone know how to do this?

Hi All, In our dispatcher configuration we have the below include for custom variables -Include conf.d/variables/custom.varsDefine BRAND_HTTP https://abc.comWe are defining a variable BRAND_HTTP which is set to abc.com. We are further using the same configuration to set the X-Frame-Options as seen belowHeader set X-Frame-Options "ALLOW-FROM ${BRAND_HTTP}"Now in the Cloud Manager, the environment variable BRAND_HTTP is pointing to xyz.comHowever, in the request URL we are only seeing the abc.com from the variables.@arunpatidar @estebanbustamante @aanchal-sikka @rohan_garg Shouldn't the environment variable configuration be getting precedence?We are already using environment variables to setup variables for ServerName and ServerAlias as seen below -ServerName ${PUBLISH_BRAND_HOSTNAME}

I must be doing something stupid because my use case is very simple. I have a single-select dropdown on a form. And if someone selects "pods" from this field, I want a message stating that Pods-based materials cannot use that queue. (This is my intended workaround against being able to hide some options on one form.) I used this simple if statement, but it doesn't work: IF({DE:Who is creating your communication?}="pods","Pods-based materials cannot be reviewed in this queue.") Is this possible?

Hello,We have previously used Adobe Analytics and set up a custom CNAME domain (e.g., smetrics.ourdomain.com) for data collection. However, we are no longer using Adobe Analytics and would like to completely remove this custom tracking domain.  

I am one of those geeks that will keep an eye on Marketo's release notes to see what new and exciting features are about to go live. Especially with all the announcements for this year that is well worth paying attention to. I was getting a little frustrated though that the dates mentioned were not what I was seeing in Marketo, so I dove into this a little bit. Here's what is good to be aware of if you are like me, eager to get your hands on it as soon as you can: The release schedule has increased frequency. New releases are published once a month instead of once a quarter. I think that is really nice. The date that is announced is the date that features technically are pushed to the production environment. There is a catch with that one. Features that have been pushed to production will first be rigorously quality assessed by the technical team before they are enabled for users. That can take longer for one feature than for the next, which is why you will see the features appear one

We’re onboarding a new group into Workfront that previously used a system where they used cases (very minimal workflow steps and assignments) as projects and labeled the cases with sprint number/date range tags that were independent of the case planned completion date. This group would like to keep their sprint concept in the new Workfront workflows but we are having a difficult time figuring out how to do that, since we would like them to adjust task duration to take into account timeline or resource changes within the project, not just manually change a sprint tag not connected with planned completion dates. Just creating a custom field with the sprint number/date range options that they could tag to the project task or project as a whole doesn’t seem to make sense to me if the planned task completion and/or project planned completion doesn’t correlate with the sprint tag dates. The group has a heavy project/template workflow that didn't fit in well with Iterations when I tested that