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Hi! We like to use the operators available under 'general function' when configuring 'Search Criteria' in Fusion. But we cannot seem to get it to work. Can one of you help us with our query? 1. In case we configure the search criteria like in this screenshot directly below, the scenario works.  2. But as this is the same object and just to different values, we would like to combine this using the 'OR-statement' like seen in the screenshot directly below. However, this config in Fusion returns an error.  Can some determine what we are doing wrong?

How can I configure journey to route users into different content variants within a single journey based on real-time event thresholds like >10 purchases in the last 72 hours without having to create separate segments for each threshold?

Based on the documentation here, I understand sending audiences from AEP to AC will be more streamlined in Adobe Campaign v8: https://experienceleague.adobe.com/en/docs/experience-platform/destinations/catalog/email-marketing/adobe-campaign-managed-services#_blankA few questions:1. Will the data be stored as a List in AC? 2. Will we be able to export array data - note, the mechanism to export array objects already exists in current state AEP, but it is not very straightforward. Custom coding is required at the destination setup level. Will this change at all with v8? I am guessing not, since this will be an enhancement to AEP, rather than AC, but asking for confirmation.

Hi Team,Can we implement showing or hiding a text field based on radio button selection in AEM core component forms?Core components FormsAEMasCS Thanks,Roy

Hello, Hoping someone can assist.I need to compile field-level data from multiple tasks and add it to a CSV file. The issue I’m facing is that the data is arriving in separate bundles, whereas I need it in a single bundle to correctly position the fields in the CSV, ensuring they appear in the right order and row.Does anyone know of a way to merge separate bundles into a single, easily manageable data set? Any suggestions would be very welcome! 

Hey folks,I’m working on a Workspace project and trying to create those slick drop-down filters in the top filter bar (like Device Type, Marketing Channel, etc.). I’m dragging the dimension into the area that says “Drop a segment here (or any other component)”, but I don’t get the gear icon or the “Filter with drop-down” option.Here’s what I’ve tried:Dragged standard dimensions (e.g., Device Type, Countries) — not metrics or segments.Made sure I’m not dropping into the panel body "Drop a segment here (or any other component)", only into the top filter bar.Hovered to find the gear icon — no luck.Checked my access — I have edit rights.Followed below steps:How to Create Dropdown Filters in Adobe Analytics Workspace:Open Your Workspace ProjectGo to your Adobe Analytics → Workspace → Open or create a project.Drag a Dimension to the Drop ZoneOn the left-hand side, find the dimension you want to filter by (e.g., Marketing Channel, Device Type, Countries, etc.).Drag it to the top area where it

Hi Community,I want to run an A/B test on Whole Emails in Marketo Engage, but my emails are built using snippets. Can anyone share how I can conduct an A/B test on full emails when they are built with snippets? If you have any experience with this in Marketo Engage, please let me know.Here’s my thought process: I think I would have to create two versions of my snippets… one version for Email A and another snippet for Email B… is that correct?Just wanted to check with experts before I move forward. Thank you for your expertise!

I am currently in the process of making some changes to content in one of our active nurture programs.  One of the changes that has been requested is to flip flop the order of emails 4 and 5 in a particular stream. My initial thought was to just swap the priority of the programs so that offer 5 would come before 4 but now i'm not sure if that's the best solution. 1) If someone was sent email 5 before the swap, then the order is changed, would they receive email 4 again in the next cast or move on to email 6? Our email send campaigns only allow people to flow through once, so I don't believe they would be sent email 4 again but thought i'd confirm. 2) If someone is sent email 4 and then I swap the order of the email programs so that 5 comes before it, would they receive email 5 in the next cast since they have not been sent it yet?  Or, would they just move on to offer 6?  Any insights, advice or solutions on how to execute this change would be greatly appr

Hello,I am trying to set a variable using targetData in Javascript.  My code looks like this but I keep getting "targetData not defined" error message.  I've confirmed my targetData and the alias is correct.  Any ideas?  I will need to use the vars.deliverylabel in a file name in a file export activity. // Get delivery labelvars.deliverylabel = targetData.@deliverylabel;  

Hi Everyone, I'm currently working on an Edge Delivery Services (EDS) project using XWalk and trying to fetch data from an AEM GraphQL endpoint. Here’s the simplified JavaScript logic I’m using:const isAuthor = window.location.hostname.includes('adobeaemcloud'); const domain = isAuthor ? '' : 'publish-pxxx-exxxxx.adobeaemcloud.com'; const endpoint = '/graphql/execute.json/eds-dummy/faqs'; const url = domain ? https://${domain}${endpoint} : endpoint; const response = await fetch(url); const data = await response.json();I also followed the steps outlined in the Publishing pages with AEM Assets article and applied the following changes:Updated paths.json:{ "mappings": [ "/content/eds-dummy/:/" ], "includes": [ "/content/eds-dummy/", "/content/dam/eds-dummy/" ] }Set Cloud Configuration for the DAM folder (/content/dam/eds-dummy/): Went to Assets → /content/dam/eds-dummy/ Opened Properties → Cloud Services Set the Cloud Configuration to /conf/eds-dummy and saved. After applying these conf

how to remove unreconciled records after reconciling it with recipients in adobe campaign classic

In this post, we’ll explore how you can stay informed about your scheduled queries by setting up alerts in Adobe Experience Platform. These alerts help monitor query runs and notify you of important status SQL query updates—so you can act quickly when things don’t go as planned. Why Use Query Alerts?Query alerts let you subscribe to real-time notifications for specific states of a scheduled query. You can choose to receive alerts when:A query startsA query succeedsA query failsA query is delayed beyond a set thresholdA query is quarantinedThis makes it easier to track automated workflows without constantly checking their status manually. How to Set Alerts for Scheduled QueriesWhen creating or editing a scheduled query in the Query Editor, you’ll see an option to subscribe to alerts for different states. Here’s how to use it:In the scheduled query setup, scroll to the Alerts section.Select the checkboxes for the alert types you want to subscribe to (start, success, failure, et

  You can send communication at any time but if your messages don’t get to your customers at the right time, they won’t be effective. Think of multitude of this issue if you have common operating paradigm with no brand and no market isolation with shared AEP/AJO instance for global implementation. With no isolation of data and operating groups it will be very tricky to send some communications based on consumer active time + time zone.   Lets chime in to a use case: Consider an operating model in which a marketing or operations team works from a single geolocation in a single time zone and must plan a campaign that takes into account the user's active time of the day and the time zone they are in (where they have consumers from multiple geos).This would be tricky to orchestrate campaigns based on consumers active time + time zone and in some situations due to time zone differences we might have to send the communication next day's based on next days active time + time z

Introduction: Fast Development with High Quality Isn’t a Myth—We’re Living It At Adobe, we know that our customers rely on Adobe Journey Optimizer (AJO) to deliver seamless, timely, and personalized customer experiences.  That’s why we have made it our mission to catch issues before they reach our customers – and resolve them quickly when they do. How? With something we call Customer Use Case (CUC) Automation. While we continue to invest in traditional testing methods like unit tests, functional tests, and integration checks, Customer Use Case (CUC) Automation goes a step further. It tests AJO the way our customers actually use it—across journeys, segments, profiles, message authoring, delivery, and more. By mirroring real user workflows end to end, CUC ensures everything works together seamlessly, just as you’d expect in a live environment. This means better reliability, faster issue resolution, and smoother experience for our team and our  customers.     Here’s t

Authors: @kumarsameer , @pratibhas Reviewers: @saswataghosh, @kniwa, @rishabhc, @erikru & @ruchita_ghaskadvi  If you’ve worked with the Adobe Experience Platform (AEP) B2B data model, you know it offers a wealth of opportunities for gaining valuable insights. Adobe’s Account Profiles Dashboard within AEP is a powerful tool designed to help businesses harness the full potential of their B2B data.In this blog, we’ll explore how to effectively use the Account Profiles Dashboard to maximize its benefits. We’ll walk you through the key fields and widgets and offer guidance on how to leverage this dashboard to enhance your business strategies.What’s inside the Account Profiles Dashboard?Imagine having a tool that aggregates all your B2B data into one cohesive presentation, giving you a crystal-clear view of your accounts. That’s what the Account Profiles Dashboard in AEP does. It’s your go-to for analyzing and visualizing account dat

Image credits: Adobe Firefly Imagine if you could peek into the future and know exactly who would respond best to your marketing efforts, what actions would drive conversions, and how to maximize each campaign's ROI. This isn’t just a dream—it’s Adobe Real-time CDP Customer AI in action. In this post, we’ll explore common marketing scenarios and show how setting up clear prediction goals and audience strategies can help you make smarter, data-driven decisions.  1. Promotions with Precision: Targeting the Right Customers for Your Promo Codes Scenario: You’re planning a promotional campaign and want to prioritize customers who would benefit the most from promo codes. But who really needs them? Business Goal: Drive conversions with the minimum amount of discounting to maximize profitability. Prediction Statement: Predict which customers are most likely to purchase in the next 30 days. Audience Strategy: Split your audience based on their likelihood to co

Image credits: Adobe Firefly In the last blogpost, we learned how to identify a prediction statement from your business goals and context. In this post, we will outline how you can take a prediction statement, build predictions using Adobe Real-time CDP Customer AI, and then create intelligent audiences using these predictions. Let’s say our prediction statement is to “Predict who’s most likely to purchase product X in the next 30 days using web behavior data and customer product holding and loyalty status.” This goal provides us with several key components that guide the setup of a Customer AI app. (a.k.a. predictive model)   Here’s how each element of this goal translates to the core concepts of predictive modeling.  1. Input Data: Time Series and Events  What are Time Series and Events? These are signals that capture user actions or behaviors over time. In our goal, “web behavior data” is a time series input because it tracks actions like

if we have more than one merge policy, then there will be more than one profile snapshot table for individual profile. how can we differentiate which snapshot table is for which merge policy. any idea? please help.

Hello, I'm trying to pass dictionary key-value object to display personalized content in recurring delivery and I'm not sure how to do so. General idea is that first I'm querying my database and then I'm using javascript activity to:1. Get customerIds from targetSchema2. Do some calculations through third party API3. Save the results in key-value pairs, one value per one recipient, for example: var dictionary = { 'customerId021': 'value1', 'customerId525': 'value2', 'customerId333': 'value3' }; up to this point everything is fine and now I wanted to pass this object to vars event variable to use it in recurring delivery activity, so in my javascript I did the following:vars.contentDictionary = dictionary;and in my delivery I was planning to do something as follows:<%= vars.contentDictionary.consumerId %>so the content would display different value per each user based on his consumerId. Unfortunately this is not working as expected as after the line:vars.c

Hi All,We are facing an issue since long. Our IMS login is not working in ACC Client Console (8.6.3), In this version whenever we select an environment, it showing blank white screen with no further response. We tried all below suggestions, but issue persists. Could you please help for a permanent fix.Check for Edge WebView2: Ensure that Microsoft Edge WebView2 is installed. If not, download and install the latest version from the Microsoft Developer website .Clean Uninstall: Completely uninstall the Campaign client. Then, manually delete the following folders and registry keys:AppData\Roaming\Neolane\NL_5AppData\Local\NeolaneRegistry: HKEY_LOCAL_MACHINE\SOFTWARE\NeolaneRe-download the Installer: Make sure you're using setup-client-8.6.4.exe and that it matches the server’s build number. Re-download it from the server's URL or Software Distribution page to rule out a corrupted installer.Run as Administrator: Launch the Campaign Client Console by double-clicking

Hi everyone,We're kicking off a new AEM project from scratch, and the requirement is to use Angular for the frontend. By default, the Angular version is set to 9 when scaffolding the project, but we needed a more recent version — so we upgraded Angular successfully, and the build completes without errors.However, we're facing a few issues:The Angular components are not rendering on the pages.Component mapping doesn’t seem to be working.The clientlibs-angular folder is being generated, but the js.txt file inside is empty.I have limited experience with Angular, so I’d really appreciate it if anyone who has gone through a similar upgrade process or encountered these issues could share some guidance or best practices.Thanks in advance!

Hi Folks, I have Adobe Analytics implemented on both the mobile app and the website. In some cases, we render webviews within the mobile app to display specific content types. We use the appendVisitorInfoForUrl approach to synchronize the visitor ID between the native app and the webview. For dashboarding purposes, I rely on the data feed from Adobe Analytics. I’ve observed that once the mobileappid is tracked within a visit, it is then persisted across all subsequent hits—including those coming from the webview—even though there is no explicit implementation of mobileappid on the webview side. This behavior makes sense for native app hits, as the mobile SDK automatically tracks the mobileappid. However, I’m still unclear why it persists for webview hits as well.I searched for documentation to confirm whether mobileappid is persisted at the visit level, but I couldn't find anything definitive. I tried to find the documentation that can clarify whether the mobil

Hi everyone, I’m looking for guidance on how to duplicate an existing schema in Adobe Experience Platform (AEP) for testing purposes, without affecting the original schema.For example, I’d like to change the data type of a field from integer to string and observe how incoming data behaves. Instead of making this change directly in the original schema, I want to create a copy of the schema, apply the change there, and verify how the data flows through it.Does AEP support duplicating a schema directly, or is there a recommended way to clone and modify a schema safely? Also, if I were to update the data type (e.g., from integer to string) directly in the original schema, what impact would that have on incoming data? Will AEP automatically handle this type conversion, or could it cause issues with existing or incoming records?Any suggestions or best practices would be greatly appreciated. Thanks in advance!