Product Communities

Thank you all for joining today’s Customer Success Workshop, Mastering Email Notifications in Adobe Workfront! In this 1-hour interactive session, we discussed the different notification types available in Workfront, key email notifications, best practices for managing them, and actionable recommendations to help you and your team stay informed without feeling overwhelmed. If you have an additional tips to share or question to ask, reply to this post! If you weren't able to attend live, no worries - watch the on-demand recording and download the slide deck below:  Slide Deck PDF Workshop recordingAnd here's a quick summary of the tips and resources that were shared in the chat: Uncheck the box for "Send emails from Workfront when a comment is made on a proof" via Setup > Email > Review and Approval to avoid duplicate notifications. Over communicate initially so as not to miss notifications then instruct users to use the email footer option to tu

I am having a lot of issues with the new UI that launched for the visual editor. I need to get to the label on this field to rename it. It is nested under the div I have highlighted in my screen shot. I used to be able to click the arrow next to it to see what elements are underneath and select the one I need. I can no longer do that. Clicking on the label in the preview screen doesn't work either. It just selects the input. Is there another way to do this now? Right now, I can't even do a simple text change on a label.

If i have a scenario that's running and a month down the road there is an update to the scenario. Normally for us, we develop and test in sandbox, then clone the scenario into prod and deactivate the old scenario. We re-use the same webhook that was on the old version. However, I've heard that its good to create a new webhook every time i clone an updated scenario over. But in doing this i've found out that if i deactivate the old scenario, the webhook on that version is still active and needs to be manually disabled, which is causing issues with data going to the new/old webhooks. Which is better re-use a webhook on the same scenario even if its updated or create a new webhook every time its updated and keep in mind to deactivate that one as well? what are the pros and cons of this? Thanks!

Hi, I am trying to use "merge" mode in filter.xml for acs common generic list. When I am adding a new entry, its not getting updated. <filter root="/etc/acs-commons/lists" mode="merge"/> Anyone has any context on this one?

Hi all I'm a newly appointed system administrator for our Workfront instance, which has been in use for over a decade.  We are looking to overhaul our configuration and eliminate any unnecessary technical debt.  However, we have been cautious about making changes due to concerns about the potential impact on our existing data, including historical information, permissions, reports, groups, teams and more.  If someone has been through something like this and has any suggestions, lessons learned, be careful when..., etc.  please let me know.   Thank you!

What is the business use-case for that? How that works?

Error java.lang.RuntimeException: Unable to initialize JCR_MOCK resource resolver factory: Unable to invoke method 'activate' for class org.apache.sling.resourceresolver.impl.ResourceResolverFactoryActivator

Hello, I want to take a certain action on the lowest sub-task given a higher parent within Fusion. When the task I am looking for is directly underneath the parent task there is no issue getting this information with a quick search within Fusion. However, in some cases I have multiple layers between one another where the search is on a grandparent task instead on a direct parent. For instance, I can have different layers such that: City X                  Restaurant 1                                    Table 1                                    Tabl

How could I add custom field to a delivery below the text content?Thank you in advance!@parthasarathy 

How to display an offer to an audience based on the most recently clicked product.while the product is located on the homepage, the offer should be shown on a different page.

Hi Community, I'm trying to add a Primary Contact of a issue onto an hours report, but can't make it work. We are using a request queue, converting that to a project, and want the Primary Contact to show on the report. So far, I've added a calculated field onto the custom form and when the new requests come through this is correctly showing the Primary contact (not the  request entered by user). This is good. The problem is when the issue is converted to a project, the calculated field updated to to the owner of the project, which then shows on the report. This is quite annoying! Lol The calculated field I'm using {owner}.{name} and I assume this is recalculating tot he project owner. I've also tried using a collection, but couldn't get the resolvables nested statement to work. Any help will be very appreciated.ThanksMatts     

I have been running a test for just over a week, tracking a GIF vs static image. For reporting, we wanted to see how many people clicked the CTA on each version of the page. I selected the clicked an element section when selecting reporting type, and did it all through Target rather than analytics. I was expecting to see figures such as 18% vs 20% or 1,200 clicks vs 500 clicks. But when I look at the reporting it looks a lot different and I am struggling to understand it.  I have attached an image of what I am seeing, can anyone help me translate the primary reporting metric. What does 0.33% mean? What does the number after it mean? Is there anyway I can view it as a percentage of how many people have clicked or the actual figure? Thanks in advance.  

Hi, I want to track the number of clicks on the Add-to-Basket CTA via custom events. How can I achieve this using JS code, and how should I set up my reporting so I can see the number coming? Below is the screenshot of my reporting, I have tried different code examples but none of them are working.  

Hi,  I am new to this AEM tech. Can you please help me with a few doubts I have?We are trying to setup the Adobe commerce new Edge Delivery Services storefront following the documentation from Adobe https://experienceleague.adobe.com/developer/commerce/storefront/get-started/ .I have a few questions:1. Why are we required to give google drive/SharePoint folder edit access to helix@adobe.com. What purpose does this adobe email serve. 2. Can the setup be done without giving the hosted folder access to this email ID?3. Our organization has certain policies regarding file sharing to external domains. If someone is unable to directly share the access to helix@adobe.com, what can be the workarounds?4. If ultimately nothing works out, can we raise a ticket with Adobe regarding this?

Hi Team,When traits are collected on one device and the user later returns on another (merged via CRM ID/device graph), how can we ensure trait data reflects across all linked profiles? Do traits propagate automatically, or are workarounds needed?

I'm reviewing the following article about extending the Content Fragment Model Editor in AEM:https://experienceleague.adobe.com/en/docs/experience-manager-learn/cloud-service/developing/extensibility/ui/content-fragments/examples/editor-custom-fieldMy goal is to create a custom datatype that can be used within the Content Fragment Model Editor for our project. However, we're currently using AEM 6.5 on-premise (not AEM as a Cloud Service).Given that, is this article relevant to our setup? If not, what's the recommended approach for adding custom data types in AEM 6.5?

Hi all,In Image component v2 dynamic media smart crop is not working with any rendition in AEMaaCS.AUTO or a custom one. After checking renditions image is not visible.After selecting :-Image presets are working fine. Any suggestions will be helpfulThanks in advance. 

Hi All,Currently the audit log report under acs commons can be generated by the admin users, I would like to create a group for non-admin users to generate audit log report.May I know what are the permissions i need to enable to do so?

We have a requirement to implement a custom delete workflow to handle the deletion of multiple XFS and CFS instances. As part of this process, the workflow should generate a single, consolidated notification indicating whether each asset was either deleted or locked.Additionally, in cases where an asset is locked, we would like to explore the possibility of automatically re-triggering the workflow once the asset becomes unlocked.Has anyone implemented a similar solution, or are there any best practices you could share?

Hi,In the Practice test for AD4-E117 Adobe Experience Manager Sites Architect Master, please let me know did all the questions have correct answers? Thanks in advance...!

For tracking purposes, we're setting the following value for the "trackingfeature" attribute in our JSP file: vm.put("trackingFeature", "aem:pagepreview") However, on page load, we’re seeing a warning that DOMPurify is sanitizing the "trackingfeature" attribute—most likely due to the colon (:) in the value. Is there any way to fix this issue—either by allowing colons in this specific attribute or by excluding "trackingfeature" from being sanitized?

Hi Everyone, I recently came across an insightful session on YouTube titled:📺 Scaling Up – Implement Large-Scale Projects on AEM Edge Delivery Services with Universal Editor  In this presentation, they demonstrated how to manage a multi-site architecture using AEM Edge Delivery Services and the Universal Editor, which closely aligns with the use case I’m currently working on.I’m especially interested in:Structuring and managing multiple sites within a single repoReusing shared components across sitesIf anyone has implemented a similar multi-site setup as shown in the video, I’d greatly appreciate it if you could share your approach or any material.Thanks in advance!

Hi everyone,We are building a multi-site architecture in AEM (eg for different brands or regions), and I am trying to determine the best practices for organizing editable templates.Each site has its own design system and slightly different requirements, but we also want to reuse components and reduce duplication.My question is:Should we create a separate editable template per site or try to use shared templates with conditional logic?How can we manage different policies (e.g., allowed components, styles) per site?What’s the recommended folder structure under /conf for clean separation and maintenance?Any guidance would be appreciated!Thanks!

I want to edit an image directly within the AEM editor by selecting a portion of the image and adding elements like borders and polygons. I prefer not to use a different application for these edits and would like to know how to apply them directly in AEM. And save once borders added. For example I want to put a border for the below image,