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Hi Folks,Greetings! We are trying to strart IP warming phases and following steps is complete and tested internally but giving us error while running on phases :- Audience Created with profiles to be targted for IP warming- Campaigns created with above audience creation- Email Channel configuration completed and tested for delivery.- Created IP warming plan beginning with phase 1 and using #2 campaigns created for Ip warming schedule.While I am waiting for IP warming phase to kick in, I am getting below error where the message is:"The server encountered an internal error and could not execute the run. Duplicate the run to schedule activation at a later date and time." I did re-run by duplicating the failed ones, and also adjusted the time as per audience evaluation. My audience is evaluated and ready around 7:30PM EST time and I am running the phase at 9:30/10:30PM EST time to begin IP warming.Even After multiple Attempts I face same error and support is also not helping

  Optimizing and Validating Adobe Journey Optimizer Step Events: Performance Analytics, Feedback Integration, and Guardrail Monitoring This is Part 3 of a 3-part series on Step Events in Adobe Journey Optimizer. Jump to: Mastering Step Events in Adobe Journey Optimizer: Fundamentals, Schema, and Essential Queries for Data-Driven Campaigns | Troubleshooting Step Events in Adobe Journey Optimizer: Diagnosing Errors, Discards, and Failures for Reliable Customer Journeys | Optimizing and Validating Adobe Journey Optimizer Step Events: Performance Analytics, Feedback Integration, and Guardrail Monitoring Your dashboard suddenly screams: latency red-line! You're the pit-crew chief, and every second counts. Grab Step Events and let's check tyre pressure on those journeys. Adobe's Examples of queries already cover elapsed-time and daily-active metrics. Below, we ratchet up the analysis with node complexity, per-minute heatmaps and guardrail alerts. ⚠️Schema disclaimer – Fiel

Why Step Events Matter: The Foundation of Journey Analytics in Adobe Journey Optimizer This is Part 1 of a 3-part series on Step Events in Adobe Journey Optimizer. Jump to: Mastering Step Events in Adobe Journey Optimizer: Fundamentals, Schema, and Essential Queries for Data-Driven Campaigns | Troubleshooting Step Events in Adobe Journey Optimizer: Diagnosing Errors, Discards, and Failures for Reliable Customer Journeys | Optimizing and Validating Adobe Journey Optimizer Step Events: Performance Analytics, Feedback Integration, and Guardrail Monitoring What to expect from this trilogy: This 3-part blog series is your comprehensive guide to mastering Step Events in Adobe Journey Optimizer.Part 1 lays the foundation—explaining the Step Events schema, key identifiers, and essential queries for understanding journey analytics.Part 2 dives into troubleshooting, showing you how to diagnose errors, discards, and failures to ensure reliable customer journeys.Part 3 focuses on performance opti

Hi, I have a requirement to version adaptive forms on AEM 6.5.21. At present when I try to check timeline of an adaptive form which is located under /content/dam/formsanddocuments, it says "The timeline is not available for the selected item.". I came across this article Add versionings, comments, and annotations to am AEM 6.5 adaptive form. | Adobe Experience Manager Could anyone help/suggest, if the adaptive forms placed under /content/dam/formsanddocuments (dam:Asset) can be versioned. Appreciate any support. 

Hello everyone, This is in follow up with https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/adobe-analytics-historical-data-to-cja-through-aep/m-p/722136/highlight/true#M54747I agree to Harveer's solution. However I have a problem; I have 10 report suits and I cannot be doing custom mapping since I have almost 1k components per report suite. That would just eat up all my time. Is there a better way to approach this via Query service. Problem is, auto_json in query is not working. so it would be hard to mention every column in query service to achieve what I need. Looking forward to hear If anyone know any hack that would help and have successfully completed migrating Adobe Analytics historical data to AEP on a custom schema.

I am unable to sign in to Adobe Experience Platform Debugger extension in Google Chrome. I hit 'Sign in' but it never re-directs me to the sign in page instead comes back to the main screen.

Hi,  I am trying to create a map field in the schema. The only types of values allowed are string and integer through the UI. However, it seems like it's possible that we can create map fields with more than string and integer types from the note here. I also took a look of the identitymap object, and it's using an array type for the values. Ideally I want to create a map structure similar to the identitymap field being key + array of object as the value.   Can someone point me in the right direction how I might be able to create this through the API? Thanks,  

There is a requirement to split the historical adobe analytics data into two dataset. dataset1 having key events and enabled for profile. dataset2 having rest of the events(low importance) and not enabled for profile. is there a way to split the data ingestion using dataPrep or other method ?

In order to track traffic source and utms?

We are trying to implement  SSO for Edge delivery pages. What is the available configuration for restricting unauthenticated/unauthorized access to EDS pages ?

Hello People, Good Day!I have a question with SSL certificate deployment in AEM origin servers. The certificates are renewed on Origin server and we need to validate this change publicly. We can check the same using web based tools as well as chrome's security option. But the website uses a CDN in between general public and Origin server so the Origin server SSL certificate get's masked by the CDN's SSL certificate and both platform has different certificate authorities. We have a option to check this implementation directly on the AEM dispatchers or using a Akamai Support team accessible tool, But I want to know if we have any web based tool or any command with which we can check the validity of the Origin server SSL certificate, if it is masked by the CDN. Any suggestions idea's will be appreciated. Thanks in Advance.

Hi Team,As part of our production deployment process, we often need to update content changes. I would like to understand the best practices for handling content deployment from stage to production.What are the recommended scenarios for pushing content packages from stage to prod?In which cases should we update or create content manually in the production author instance?Sometimes, teams share content packages that are not well-scoped and contain hundreds of child nodes or many child properties.My concern is: if we replace entire nodes during package installation, could this cause any issues in production? Also, if a node or property does not get updated or replaced as expected, what are the best ways to identify or validate such discrepancies?Any guidance or best practices on this would be appreciated.Thanks

Hi All, I have a use case where one workflow is used to activate a list of pages . This workflow is getting triggered by a servlet api. Now we have another use case where a scheduler is running to modify some pages and those pages need to be activated. Can we use the same workflow for both use case to activate pages? Thanks

Hi, We are in the process of hosting multiple projects in a shared environment on AEM Cloud.The requirement can be:Single repo for all customermultiple repo (individual repo for each) can share components or other resource I have gone through the documentation for the best practices and challenges.https://experienceleague.adobe.com/en/docs/experience-manager-learn/assets/deployment/multitenancy-concurrent-article-understand#:~:text=It%20is%20important%20to%20note,are%20deployed%20on%20an%20environment.The deployment strategy that is recommended is GIT submodule. I am looking for views and opinions, guidelines on deployment if anybody has already implemented such feature.What are the real time process and governance that was placed to achieve this?What is the other deployment strategy that you used ?

Hi, my data has some of the null value for the optional field in AEP, should I ingest these null records? How will it affect profile and identity stitching?

I made this audience and choose batch method as evaluation as shown in snapshot below.But this profile is not qualify for audience after 24hr .Dataset preview: 

Hi Adobe Community,   I have a question about a rise in ECIDs in my platform. So in my platform, we have ECIDs (device identifiers) that are created whenever a customer performs traffic on one of our tagged websites. Now, we can identify/verify these ECIDs when a customer logs into their account from that ECID - so when a customer goes onto our site and logs into their account, we get a hashed ECN which is then stitched to the ECID on its Adobe profile. So if a customer then went online again from that same device, we would already know their profile bc they had logged on etc etc. Now, we do have another type of profile that we call a pseudonymous profile. This is an ECID that we don't have a hashed ECN for. So, a customer that never logged into their account from their device or maybe a customer that is using a private browser or cleared their cookies etc etc. So, we purge any pseudonymous profiles that have been inactive in our platform for 30+ days as a part of our profile clea

We've noticed that the advertising cookie named everest_g_v2 is dropped whenever an Experience Cloud ID is present and we're trying to work out if we can still make use of ECIDs without the everest_g_v2 being dropped. Can anyone advise if this is possible, and if so how to achieve it.

The problem: when visitors first come to our site, with no cookie banner interaction, the initial page view and some other analytics data items are not getting captured or tracked. This seems to be because the GPLR happens on a “window loaded” event type which needs the adobedtm tag to load instantly. Well the adobedtm tag is blocked until a user consents to analytics cookies. So if the banner is accepted, but the GPLR has already been triggered, almost nothing is tracked on that first page view. My potential fix, that did work to some extent, was to add another GPLR that used custom Javascript which would add an event listener to the cookie banner’s acceptance. If the banner was accepted or analytics were accepted on that first page view, then the GPLR would basically refire. This worked flawlessly with my testing. But when things were published to Production, we saw a different outcome. My only guess to this would be variances to certain users with slower internet speeds and the

Let us supposeI have 3 eVars eVar1, eVar2, eVar3 defined as set to expire after visit.I have data element "Populate evar1" whose Storage duration is Pageview. It has value "abc"I have data element "Populate evar2" whose Storage duration is Pageview. It has value "xyz"I have data element "Populate evar3" whose Storage duration is Pageview. It has value "123"Scenario 1:I have rule 1 for step1 where eVar1 is populated by value from data element "Populate evar1" and then send server call and then the clear vars is set.I have rule 2 for step 2 that triggers after rule 1 where I set eVar2 value from data element "Populate evar2" and then send server call and then clears vars is setI have rule 3 for step 3 that triggers after rule 2 where I set eVar3 value from data element "Populate evar3" and then send server call and then clears vars is setScenario 2:I have rule 1 for step1 where eVar1 is populated by value from data element "Populate evar1" and then send server call and then the clear var

Hey hi , iam looking for the Adobe experience platform certification but iam not finding any certification related to aep in Adobe certifications catalogue. So there is no aep related certificate in new portal? If there please share the exam code

Hello - is there is a setting in Marketo that will delay an email by one day if the system can see that an email is scheduled to go out to a user already? I know about email frequency capping but that will just suppress the send while ideally we'd still like for the user to receive all the communications they're targeted with. Thanks

Adobe Journey Optimizer's (AJO) dedicated IP Warm-up Plans go beyond simple volume ramping, offering sophisticated controls to fine-tune your sender reputation strategy. These capabilities empower you to manage your warm-up process with precision, adapting to real-world deliverability challenges.    1. Domain Exclusion: Targeted Reputation Management    Sometimes, your reputation with a specific Internet Service Provider (ISP) or a particular domain group might require special attention, even while your overall warm-up plan is in progress. AJO's Domain Exclusion feature allows you to temporarily exclude specific domains or custom domain groups from a warm-up phase.  Practical Use Case: Imagine you're several days into your IP warm-up, and you notice a higher-than-expected bounce rate or lower engagement specifically with emails sent to Yahoo! Japan (yahoo.jp) or Yahoo! India (yahoo.co.in). Instead of pausing your entire warm-up, you can:  Create a custom

Adobe Journey Optimizer's (AJO) IP Warm-up Plans feature offers a streamlined approach to building sender reputation, moving beyond complex manual journey configurations. However, a common point of confusion arises when activating runs within these plans: users sometimes encounter the error, 'The run failed as there are no qualified profiles. Select the 'Split runs to a new phase' option to choose a different campaign and audience."This often stems from a critical, yet frequently overlooked, timing issue related to AJO's batch segmentation processes.  This guide will clarify the paramount importance of correctly aligning your run activation with your batch segmentation schedule, and how AJO's configurable retry mechanism provides a crucial buffer to ensure your warm-up campaigns execute smoothly and reach their intended audience, even when unforeseen delays occur.    The Challenge: "No Qualified Profiles"    When you activate a run within your AJO IP Warm-up P

New sending domains and IPs start with zero reputation. If you drop full-scale marketing volumes on day one, mailbox providers will throttle or junk your messages, crushing engagement KPIs for months.  This guide shows how to build and protect reputation from day zero inside Adobe Journey Optimizer (AJO):  A sample four week, volume-phased warm-up calendar.  Correct SPF, DKIM, and DMARC set-up (with helpful check links). Real-time monitoring dashboards built in Query Service.  Proven “Abort / Adjust / Accelerate” troubleshooting playbook.  Follow it and you’ll hit the inbox faster, with fewer headaches and happier stakeholders.    1. Why IP & Domain Reputation Matter    Mailbox providers (Gmail, Yahoo, Microsoft, Apple Mail, etc.) score every sender on four pillars:  Complaints ⟶ “Did recipients hit spam?”  Engagement ⟶ “Do they open, click, reply?”  Infrastructure ⟶ “Is the sender authenticated, stable, non-spammy?”&n