Product Communities

“O-H-I-Oh Yes We Did!”   The Adobe Workfront User Group – Ohio Chapter is now live!   Ross Barton (@ross_barton) and I are thrilled to be your co-leaders as we bring together the best minds using Workfront from across the Buckeye State. Not an Ohioan? No problem — all are welcome to join and be part of the conversation!   Stay tuned — exciting things are coming!   Become a member in the meantime:  https://workfront-augs.adobe.com/wug-ohio/

Troubleshooting Step Events in Adobe Journey Optimizer: Diagnosing Errors, Discards, and Failures for Reliable Customer Journeys This is Part 2 of a 3-part series on Step Events in Adobe Journey Optimizer. Jump to: Mastering Step Events in Adobe Journey Optimizer: Fundamentals, Schema, and Essential Queries for Data-Driven Campaigns | Troubleshooting Step Events in Adobe Journey Optimizer: Diagnosing Errors, Discards, and Failures for Reliable Customer Journeys | Optimizing and Validating Adobe Journey Optimizer Step Events: Performance Analytics, Feedback Integration, and Guardrail Monitoring ⚠️Schema disclaimer – Field names may evolve. Always verify against the public XDM reference: https://github.com/adobe/xdm/tree/master/docs/reference/adobe/experience/journeyOrchestration . Picture an email that never leaves the station. Marketing is fuming, DevOps is shrugging, and you're the last line of defence. Time to interrogate Step Events. Adobe's stock query examples incl

Hello,  We develop our own HTML outside of the Email Designer in AJO. We recently are having an issue with a Background image not displaying - even when we choose to Simulate Content. We have text overlaying the background image in White Font, so when the background image does not display, it does not show the text, which is a problem for us.  I understand that background-image needs to be in an URL format - which we've done. But, now it appears that maybe the coding is not correct any longer. Here's the current code we are using:  <div class="mobile_only"><table class="mob_width_320 hideDesktop showMobile" border="0" cellspacing="0" cellpadding="0" style="mso-hide:all;overflow:hidden;max-height:0;width:0;display:none;line-height:0;visibility:hidden;align:center;"><tbody><tr><td style="height:178px;width:350px;BACKGROUND-IMAGE:url(https://***.************.********.com/fe24b6c0-e3dc-11e9-8f5d-7f27416c5f0d/urn:aaid:aem:7679d2ba-da1

Hi Everyone,I upgraded my instance version to aem-sdk-2023.12.14697.20231215T125030Z-231200. I'm not able to start the for the second time. For the first time, I'm able to start the instance and work on it. I always stop the instance with Ctrl+c. But when I try to start, I will get 404 error Sometimes, it will take 30 to 45mins to start the instance but other than it will never start and the 404 persist.. I'm trying to start my instance using "java -Xdebug -Xmx2048M -agentlib:jdwp=transport=dt_socket,address=8888,server=y,suspend=n -jar aem-author-p4502.jar"(Debug Mode). Please let me know if I need to change the command or approach to start my instance. Thank you.

I have a scenario that is returning a users name from a requests custom field.  On my form it stores just the name but the search module returns the string below.  I've looked at all the function Fusion offers but I can't see one that would allow me to parse just the ID. "I've tried using variations of substring and spit.  Do I need to somehow store it in an array first?  Any suggestions will be greatly appreciated!1 "value": [ "{\"objCode\":\"USER\"", "\"name\":\"Kelly Powell\"", "\"ID\":\"61252bb0000eb57eae6652713ab41b15\"}" ]  

Hi All, I'd like to remove a reviewer from a proofing workflow through Fusion.ProofHQ API is exposing a deleteProofReviewer() method. It is described as a way to "Remove the reviewer from the proof. By design, the creator and owner of a proof cannot be removed"deleteProofReviewer() argument list only requires the User ID, no Proof file_id....?Tried to add a File_id argument but no luck. Tried to reproduce the UI feature: doing a POST to https://workflowmanagement.my.workfront.adobe.com/proof/file/deleterecipients adding a WF sessionID as parameter or header, no luck either. Is there a way to remove a user from a proofing workflow? Thank you! nico

If I have multiple placement for offers in web should I create separate Decision Scopes for them?What is the best practice?

I am attempting to debug recent updates to my Adobe Experience Platform "Tags" (Adobe Launch) setup. I am able to get the debugger to inject the Dev library on a single page but when I navigate to another page on the same site, the environment jumps to Production. If I enter the first URL in the browser or navigate to the original URL, the environment jumps back to Dev.    What's a good way to force the Dev environment to "stick" no matter what page I navigate to as long as it's on the same domain I'm debugging? Thanks -- 

Hi Team,I want to understand jcr:frozenNode or nt:frozenNode better in the CRX repository. I couldn't understand very well from the content available on the web.Issue - There is a step in custom workflow to replicate one content is approved, Does the version information go along with the replicated page data to different environment? I think it should but it does not get updated in our use case which might be an issue.

Adobe Experience Cloud certification renewal is better than ever, thanks to a newly streamlined process. Now that the process has launched, we’re reaching out to the Adobe Experience Cloud community—including evangelists, advisors, product teams, and subject matter experts—for your input on the content of renewal modules. We invite you to recommend the most relevant and impactful articles, tutorials, or blog posts that would help certification holders keep their skills fresh. Our team will consider submissions for use as part of renewal modules. Submissions must be publicly available and hosted on Adobe-managed platforms such as Adobe Experience League, Adobe Developer, Marketo Nation, or Adobe Corporate websites. Your recommendations will help ensure that certified individuals engage with high-value, up-to-date content that reflects the evolving Adobe DX ecosystem. Thank you for helping us elevate the renewal experience for the entire Adobe community. Submit a content recommendation &

Adobe Experience Cloud certification renewal is better than ever, thanks to a newly streamlined process. Now that the process has launched, we’re reaching out to the Adobe Experience Cloud community—including evangelists, advisors, product teams, and subject matter experts—for your input on the content of renewal modules. We invite you to recommend the most relevant and impactful articles, tutorials, or blog posts that would help certification holders keep their skills fresh. Our team will consider submissions for use as part of renewal modules. Submissions must be publicly available and hosted on Adobe-managed platforms such as Adobe Experience League, Adobe Developer, Marketo Nation, or Adobe Corporate websites. Your recommendations will help ensure that certified individuals engage with high-value, up-to-date content that reflects the evolving Adobe DX ecosystem. Thank you for helping us elevate the renewal experience for the entire Adobe community. Submit a content recommendation &

Adobe Experience Cloud certification renewal is better than ever, thanks to a newly streamlined process. Now that the process has launched, we’re reaching out to the Adobe Experience Cloud community—including evangelists, advisors, product teams, and subject matter experts—for your input on the content of renewal modules. We invite you to recommend the most relevant and impactful articles, tutorials, or blog posts that would help certification holders keep their skills fresh. Our team will consider submissions for use as part of renewal modules. Submissions must be publicly available and hosted on Adobe-managed platforms such as Adobe Experience League, Adobe Developer, Marketo Nation, or Adobe Corporate websites. Your recommendations will help ensure that certified individuals engage with high-value, up-to-date content that reflects the evolving Adobe DX ecosystem. Thank you for helping us elevate the renewal experience for the entire Adobe community. Submit a content recommendation &

Adobe Experience Cloud certification renewal is better than ever, thanks to a newly streamlined process. Now that the process has launched, we’re reaching out to the Adobe Experience Cloud community—including evangelists, advisors, product teams, and subject matter experts—for your input on the content of renewal modules. We invite you to recommend the most relevant and impactful articles, tutorials, or blog posts that would help certification holders keep their skills fresh. Our team will consider submissions for use as part of renewal modules. Submissions must be publicly available and hosted on Adobe-managed platforms such as Adobe Experience League, Adobe Developer, Marketo Nation, or Adobe Corporate websites. Your recommendations will help ensure that certified individuals engage with high-value, up-to-date content that reflects the evolving Adobe DX ecosystem. Thank you for helping us elevate the renewal experience for the entire Adobe community. Submit a content recommendation &

Hi there We're going through the new Advanced business analtyics reporting and we're noticing that the months are formated as "text" which is causing the sorting to be alphabetical rather than chronoligical. Is there any hack to easily fix this?  For example in the email analysis, when you create a report with a Sent Date - See screenshot Not everyone's fiscal year is calendar year based so this formatting makes it wonky 

Hello, We are planning to transition to Adobe Assets on Adobe Cloud and would like to clarify a couple of points:1.Is Content Hub included as part of Adobe Assets, or does it require a separate license?2.Can assets be shared externally with users outside our firewall? Currently, we use Brandfolder, which allows external users to download assets. Is a similar external sharing experience possible with Content Hub or Adobe Assets?3.Are there any recommended workarounds or solutions within Adobe Assets to enable external asset sharing possibly with UI where assets are organized and can be downloaded? Any pointers would be appreciated.

Just 10 more days until the AEM Assets - DAM Global User Group Kickoff Meeting!This is your chance to connect with digital asset management (DAM) AEM Assets professionals from around the globe. Whether you're just starting out or a seasoned expert, this group offers a space to share experiences, explore best practices, and grow your network. Join a community of like-minded individuals who are just as passionate about DAM as you are.The Kick-Off meeting is coming up on Thursday, July 24 at 10am EST | 3pm UK | 4pm CEST. You'll be able to RSVP upon enrolling in the user group.Join the AEM Assets - DAM Global User Group Chapter here: https://aem-augs.adobe.com/aem-assets-dam-global-user-group/?cgen=QQ42NXYF&mv=other

Introduction   Taking over a Marketo Measure (fka Bizible) instance can feel overwhelming. Whether a result of joining a new organization, internal turnover, or a recent reorganization, the core challenge remains the same: how do you quickly get up to speed on your new instance?   Instance Audit   The top recommended best practice for customers who inherit a Marketo Measure instance is conducting an instance audit. Instance audits allow you to assess the platform's effectiveness, performance and confirm objectives. In this blog, we'll highlight three key areas to start with as part of your initial audit: Instance Setup & Configuration Channel Configuration / Channel Mapping Diagnostic Reporting   Key Area 1: Instance Setup & Configuration   Understanding and documenting setup and configuration details is a critical step in auditing and managing your new instance. Two of the most critical configuration areas – Domains and Ad Platforms – are essential f

I Have created a custom metric (a rate) and am using it in a free form table with other metrics, including visits.I have sorted the visits by descending order and now I want to filter my table to only show rows where my custom metric is above a certaiin number.Not sure how to do that.I thought of using a segment but I am not able to include a calculated metric in a segment so it did not work .Thank you for your help

We have integrated the Adobe Experience Platform (AEP) Mobile SDK into our React Native mobile application. Data is being successfully tracked and appears in Adobe for Android, but we are not seeing any data from iOS.We're using processing rules with the prefix a.x to send data to Adobe. The SDK is initialized, and the same setup is being used for both platforms.Here are some additional details:The AEP SDK and necessary extensions (Identity, Lifecycle, Signal, etc.) are registered in the React Native code. 

I have an engagement program running with lead scoring that is tracking opens, clicks and form fills. Once the lead hits MQL, it triggers a notification to the sales team who is following up with these leads. Unfortunately, it seems that most of the activity is non-human (email security filters or link-scanning bots). A few recommendations have been given, but I'm not completely satisfied with them. Honeypot (Doesn't make sense for us)Bot Activity Filter (Is not flagging these bots)My major concern here is that sales reps are having a negative experience with marketing bringing them warm leads if they keep turning out to be bots. It's very important to our team to have a strong relationship with our sales teams so I don't want this to negatively impact their view of the tool and marketing. Has anyone implemented wait steps or constraints into their filters or flow steps that have been helpful in avoiding scoring this activity? Thanks!     

Hello everyone.We're using AEM on-premise and want to migrate to AEM Cloud.We use AEM's Commerce/Products functionality. To do this, we've created our own importers, which connect to a PIM system for data extraction (REST API). (myclassBrand extends AbstractProductImporter implements ProductImporter)Is this solution still valid in AEM Cloud?If not, what alternative do you see as viable?  Thank you very much.Best regards.