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gengaipandi03
gengaipandi03
Level 4
Aug 12, 2025 10:38 AM UTC
Solved

Where can we see the web channel responses ?

We are going to use the web channel for some business usecases. How do we enable the tracking for the same? I dont see any event generated from ajo directly. Should we use the adobe launch to use this for tracking?

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gengaipandi03
gengaipandi03Accepted solution
Level 4
Aug 13, 2025 3:38 AM UTC

we found that we have profile is not enabled with that response table thats the reason it is not showing in the profile events where as in our website it is triggering some events in the console

 

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3 replies

DavidKangni
Adobe Champion and Community Advisor
DavidKangniAdobe Champion and Community Advisor
Adobe Champion and Community Advisor
Aug 12, 2025 2:05 PM UTC

@gengaipandi03 

To enable reporting for the web channel, you need to make sure the dataset used in your web implementation datastream is also included in your reporting configuration.

In other words, when configuring reporting, if you add a dataset that is not present in your web data stream, web data will not display in your reports.

To further improve your web experience monitoring, you can also track the clicks on any specific element of your website. This allows you to display the number of clicks on that element in the web reports. 

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David Kangni
    Mayank_Gandhi
    Adobe Employee
    Mayank_GandhiAdobe Employee
    Adobe Employee
    Aug 12, 2025 2:28 PM UTC

    @gengaipandi03  you need to set up AEP datasets, datastreams, configure Launch with the Web SDK, and send events for impressions and interactions using alloy("sendEvent"), or enable auto-tracking using SDK configuration properties.

    here a few docs to get you help started:

    https://experienceleague.adobe.com/en/docs/journey-optimizer-learn/reporting-on-ajo-od/capture-impression-click-events

     

    https://experienceleague.adobe.com/en/docs/experience-platform/web-sdk/commands/configure/autocollectpropositioninteractions

    https://experienceleague.adobe.com/en/docs/experience-platform/edge/personalization/ajo/overview

    https://experienceleague.adobe.com/en/docs/events/adobe-developers-live-recordings/2021/feb2021/adobe-client-data-layer

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      gengaipandi03
      gengaipandi03AuthorAccepted solution
      Level 4
      Aug 13, 2025 3:38 AM UTC

      we found that we have profile is not enabled with that response table thats the reason it is not showing in the profile events where as in our website it is triggering some events in the console

       

      Translate
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