Where can we see the web channel responses ? | Community
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gengaipandi03
gengaipandi03
Level 4
August 12, 2025
Solved

Where can we see the web channel responses ?

  • August 12, 2025
  • 2 replies
  • 281 views

We are going to use the web channel for some business usecases. How do we enable the tracking for the same? I dont see any event generated from ajo directly. Should we use the adobe launch to use this for tracking?

Best answer by gengaipandi03

we found that we have profile is not enabled with that response table thats the reason it is not showing in the profile events where as in our website it is triggering some events in the console

 

2 replies

DavidKangni
Community Advisor
DavidKangniCommunity Advisor
Community Advisor
August 12, 2025

@gengaipandi03 

To enable reporting for the web channel, you need to make sure the dataset used in your web implementation datastream is also included in your reporting configuration.

In other words, when configuring reporting, if you add a dataset that is not present in your web data stream, web data will not display in your reports.

To further improve your web experience monitoring, you can also track the clicks on any specific element of your website. This allows you to display the number of clicks on that element in the web reports. 

David Kangni
    Mayank_Gandhi
    Adobe Employee
    Mayank_GandhiAdobe Employee
    Adobe Employee
    August 12, 2025

    @gengaipandi03  you need to set up AEP datasets, datastreams, configure Launch with the Web SDK, and send events for impressions and interactions using alloy("sendEvent"), or enable auto-tracking using SDK configuration properties.

    here a few docs to get you help started:

    https://experienceleague.adobe.com/en/docs/journey-optimizer-learn/reporting-on-ajo-od/capture-impression-click-events

     

    https://experienceleague.adobe.com/en/docs/experience-platform/web-sdk/commands/configure/autocollectpropositioninteractions

    https://experienceleague.adobe.com/en/docs/experience-platform/edge/personalization/ajo/overview

    https://experienceleague.adobe.com/en/docs/events/adobe-developers-live-recordings/2021/feb2021/adobe-client-data-layer

      gengaipandi03
      gengaipandi03AuthorAccepted solution
      Level 4
      August 13, 2025

      we found that we have profile is not enabled with that response table thats the reason it is not showing in the profile events where as in our website it is triggering some events in the console

       

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