Product Communities

Hi Team,We’re using a custom action in the journey to trigger an HTTP call to a downstream API service, which transfers journey data to a third-party system.I’ve ensured that all journey data is unique, with no duplicates on our end.However, upon reviewing the data in the third-party system, we’ve noticed a small number of duplicates that 18 duplicate records (entire record remain the same) out of approximately 40,000. It’s been difficult to identify the root cause or determine whether this behavior occurs from the nature of the custom action itself.Could you please help investigate or provide any insights into what might be causing this issue?Thanks,

Hi Adobe Team & Community, I'd like to know if there's a successful use case on all the data points and potential variables to consider in building buying groups in AJO B2B. How this may have been mapped out in a brief would be ideal. Specially, what are the data points to consider across all scenarios when combining the individual components for Buying Groups:                                                                                                                                  Solution Interest: The specific product, service, or group of products/services that the buying group is considering purchasing.Account Audience: A targe

I'm working on AJO API Triggered Campaigns, well I'm trying to write a logic populate the personalization values from API JSON Payload on a HTML Template using below logic and json paylaod!Question: help me how to define and populate the value for "name"  form below json payload at each iterated individual array level for an example if countProducts = 1 then i want to print the value of attribute (name) at array level[1] with in the html template in this case the level[1] name value = "Super Socks"AJO logic:{% let countProducts = count(context.products) %}{{#each context.products}}{%#if countProducts = "0"or countProducts = "null"%} <p>You have no products to display.</p>{%else%}  <li>Product: {{this.name}}</li>  {%/if%}{{/each}}{%#if (toString(countProducts) = "3" )%} <li>Product: {{context.products.name}}</li>{%else%}  <p>You have no products to display.</p>{%/if%}Results:JSON:{  "c

Hi Team, I would like to hide the Profiles folder under Customer Management for a specific user on Adobe Campaign Classic V8 Web User Interface? PFA screenshot for reference.Could someone guide me with the steps to achieve this? Thank you in advance. Kind Regards,Anushka K

Help the Workfront Scale customer success team learn more about you, how you learn, and how we can support you on your Workfront journey!   We're looking for feedback in this brief, 7-10 minute survey.   Responses will help us with future programming and inform some of our team's branding!   Thank you so much for your help - if you have any questions, don't hesitate to reach out to the team at csatscale@adobe.com.

Co-Author: @nereddy Product Managers: Kapil Gulshan Rohra, Sal Daoud Are you struggling with multi region/multi brand scenario in your Adobe Experience Platform implementation using multiple sandboxes? Does the ensuing cost, governance, and maintenance overhead impact your total effort and timeline?  Worry no more! Now you can implement Attribute-Based Access Control in a single sandbox to streamline your multi region/multi brand implementation while complying with the organization's Data Governance requirements. We shall walk you through 'how' you can use Attribute-Based Access Control  for implementing multi-region isolation of profiles in a single sandbox of Adobe Experience Platform. We’ll be doing this through the lens of a fictitious example that we’re calling Customer Luma .The customer has different field marketing Roles per region (e.g., APAC/AMER/EMEA) and they want to isolate segments and some sensitive da

  Event Details:Thursday, October 16th9:00am PT   Discover how Customer Journey Analytics B2B Edition empowers organizations to transform complex data into strategic decisions that drive pipeline growth and customer engagement. In this hands-on Experience League Live session, you’ll gain access to a live demo environment and follow along with real-world B2B use cases. Learn how to perform cross-channel analysis at scale—across individuals, buying groups, accounts, and opportunities—to uncover insights that fuel smarter marketing, sales alignment, and revenue acceleration. Whether you're focused on optimizing customer experiences, expanding your sales pipeline, or driving measurable growth across the buyer’s journey, this session will equip you with the tools and strategies to make data work harder for your business. Ask questions live and get expert answers in real time.   Register now!

We have a dynamic email that we send to our prospects that is built based on the country and will keep the corresponding links for each country and region. I am seeing a person click a link in this email that wouldn't be served to them based on the region/dynamic rules. Could this be something of a bot clicking links that aren't truly visible to the person? I have checked the email a bunch, and I am not seeing any link reference to this link on the email that they were dynamically sent.

We’ve observed that the Bulk Export API returns an HTTP status of `200 OK` even when the response body contains an error. For example, we received the following response:when using a bulk api i.ebulk/v1/leads/export/{ExportID}/file.json { "requestId": "4aac#17c", "success": false, "errors": [ { "code": "603", "message": "Access denied" } ] } Despite the `"success": false` flag and error code `603`, the HTTP status was still `200 OK`. This behavior is misleading and complicates error handling, as it suggests the request was successful when it clearly wasn’t. We’d like to understand:- Is this the expected behavior for the API?- Are there plans to align HTTP status codes with the actual success/failure of the request?- What is the recommended best practice for detecting and handling such errors?Thanks

Hello,I don't seem to find Best Practices for Cards.  Our Teams rely heavily on the use of Kanban Cards that continuos to impact the Project Timeline negatively and keeps the Project Owners out of the loop.As Best Practice, we advise the Project Team members are told to suggest a "Commit Date" when assigned to a Task in a Project.  In this way the Project Owner gets a notification to accept (timeline gets automatically updated) or reject (Project Owner takes mediating actions). However, "Commit Date" does not seem to be an editable field in the Cards.  As an alternative, I was looking at having the assignee edit the Task Duration in the Card (and notifying the Project Owner).  However, this Task Duration field does not seem to be available in Cards.  What would be the best practice for Team Members to work in the Kanban Cards while communicating with the Project Owner and not affecting the Project Timeline with undesired Constraint changes?

Hi AJO experts!We have the following problem: we are using events to trigger customers into an audience. Then, we are creating journeys to send email containing links to a landing page where the user can submmit comments. We plan to capture those comments, and each email must correspond to one unique comment submissionThe issue is that we need to use this data to configure a parameter in the URL of our landing page so that, when the user submits a comment, we can send this information back to our environment as a token.Is it possible? I see two potential solutions1) Use a journey to update the profile with this information and the use audiences as triggers in the journeys.2) Use events as triggers so I can use the data to personalize and create the journey with a wait activity until its time to send the journey. Is Adobe planning to allow personalization using information from events?

I'd like to have a user's phone number format as (xxx) xxx-xxxx in a report.I tried the suggested text mode below, but it returns only 7 out of 10 numbers. it's missing the middle three numbers.valueformat=HTMLtextmode=truevaluefield=phoneNumbervalueexpression=IF(ISBLANK({phoneNumber}),"",CONCAT("(",LEFT({phoneNumber},3),") ",MID({phoneNumber},4,3),"-",RIGHT({phoneNumber},4))) Any ideas what I'm doing wrong?

Hi Adobe Community,   I am currently working on sending audiences to an outbound destination through RTCDP. The team that we are sending these audiences to says that it is not able to see our audience name in the file that we send them. I'm wondering if anyone knows how to add the audience name to this outbound file in the audience mapping screen when activating an audience. Is there any out of the box field for audience name?    Thanks, Nick

In Acrobat Sign, I have a customer who needs to send a document to a client for initials and signature and then have that document return to be signed either by the sender or a recipient group. I know that the senders can manually add themselves to the recipient group before sending, but I was wondering if there was a way to bake this into the custom workflow so that the sender can just add the client and click send, and it will return to both the sender and recipient group requiring only one of them to sign.

Hello, I have a Fusion scenario that converts incoming Issues into Projects. I have a branch on the scenario that:Applies the same custom form to the converted project (Misc Action module)Gets the request details (Read a record module)Copies request details from the issue to the custom form that is now on the converted project (Update a record module)I'm having trouble figuring out which modules to add to now:Export the custom form details present on the projectUpload the document to a document folder Is this possible to automate? Let me know if there's any more details I can provide. Thanks so much for your insight!

This milestone online event will feature a special guest speaker: Sudhaker Adusumilly, Senior Director and Head of Growth Engineering at Splunk, who will deliver an exclusive talk titled: “From On-Prem to Cloud: Making the AEM Leap Smooth and Successful.” Sudhaker will share real-world lessons, strategies, and leadership insights from guiding large-scale digital transformations. Whether you’re an AEM developer, architect, or business stakeholder, you’ll walk away with practical takeaways to help make your own AEM cloud journey smooth and successful.   Beyond the presentation, this virtual event is all about connection and collaboration. Meet and engage with fellow AEM professionals from across the Southwest, exchange ideas, and take part in shaping a strong, supportive, and innovative community — all from the comfort of your workspace. Even if you don't live in the US Southwest region, we encourage you to join this virtual event!   Date: Wed

I was chatting with a coworker who is not an Analytics user, and referred to it as AA, the following discussion resulted in me asking ChatGPT to re-write the serenity prayer based on Adobe and Adobe Analytics. This is what it gave me: Adobe grant me the insightto track what I can measure, the patience to ignore what can't be tagged,and the wisdom to know the difference. Empower my dashboards with clarity,my segments with purpose, and my reports with truth. Help me to optimize today's campaigns,trust yesterday's data,and build better journeys for tomorrow. For thine is the workspace,the visualization,and the attribution model -forever actionable.Amen. 😀Enjoy your day, the rest of your week, and the remainder of the year! 

When deploying an email campaign, does AJO exclude any profile that has choice value = n by default? Or does the user need to specify that in the audience criteria? For example... if I want to send an email to anyone that is opted in and who is in the state of California, do I need to specify the opt in requirement in the audience? Or will AJO exclude opt outs (choice value = N) by default? 

Hello Team, AEM AMS 6.5.23 is connected to Dynamic media. Able to configure DM and once I upload images in DAM, it creates dynamic renditions details. Created a content fragment model, where I refer the asset(which is having rendition details). Now I need to pass the rendition details to 3rd party app via GraphQL. Can someone elaborat the details here?Note: Sandbox name, /is/image can be shared directly with 3rd party app. Since, this will not change once its configured. Need to pass dam:scene7Name as an item in GraphQL query. Do I need to give option to AEM authors to select the rendition option as an drop down? I dont thing dynamic rendion name is saved along with DAM asset. cc @arunpatidar  @giuseppebaglio  @santoshsai  @hrishikeshkagne @aanchal-sikka Thanks in advance.