Product Communities

  Adobe Journey Optimizer (AJO) empowers brands to deliver personalized, real-time experiences across channels. Custom actions—external API calls triggered within journeys—are a powerful way to extend functionality. To ensure these actions perform reliably, Adobe provides a comprehensive monitoring dashboard. Using Adobe Journey Optimizer’s built-in reporting, you can visualize latency, error patterns, and API execution performance for custom actions across different environments.   Real world use cases with customers using AJO custom action monitoring: Financial analyst customer says: Enables their teams to detect and resolve issues more efficiently—critical for minimizing revenue loss and ensuring a seamless customer experience. Real-time visibility into integrations will streamline troubleshooting and compliance processes while supporting internal audit requirements. By accelerating issue identification and resolution, and continuously optimizing operational workflows, cu

Welcome to all the new members who joined this month! We’re excited to have you in the Adobe Workfront Community🎉. Whether you’re brand new or have been here a while, this space is all about learning, sharing, and connecting with peers who get what you do every day.  In a world where so much is automated and AI-driven, this space is different — it’s built on humans helping humans. Every question asked, every tip shared, every reply left here makes a real difference.  If you’re new, this is your first touchpoint — and we’re truly glad you’re here. Think of this thread as a friendly café table where you can pull up a chair, say hi, and get to know others who “get” what you do. To get started, share: What company and role are you in Which feature you’re using most  One area you want to get better at  How long have you been working with WF How long have you been using WF And give us your answer to this month's Ice Breaker question for all to kick things off:

Hello, In the screen shot below I am parsing json to separate values from a typehead field. When trying to put the @ symbol in front of the username it does not tag the user in Workfront updates section but simply an @ symbol which does not tag the user in the regular highlighted blue format. Is there a way to @ the user correctly in the updates section because the result is not rendering and tagging the person in my update. Please refer to second screen shot of how it is appearing. I appreciate all the help in advance

 I need to create a program in a manner for 10000 contacts. We can say: send to 30% on day 1, 30% on day 2 and the remaining 40% on the last day. I created a program, and I am receiving the email on the 4th day as well. Why is this issue coming up? If have any suggestions, please share them here. Thanks!

Thank you so much to Andrea Hardeman and Warren Barton for sharing their expertise on the Assets View UI and how it can enhance your workflows!     If you missed the event, we’re including the recording and slides below. The deck, in particular, outlines some different use cases for Admin View UI (Touch UI) and the Assets View UI. Andrea talks through these at the beginning of the event and then Warren offers an insightful demo!    There were tons of great questions – we're working on getting those compiled, answered, and we’ll be posting those here when they’re ready. Stay tuned!    Slide deck  Webinar recording    Update: the Q&A has been posted below (I broke them into 6 comments to help space them out a bit). HUGE thanks to Andrea and Warren for tracking down answers on all 60 questions!!

We have in-project requests for extra resource to be added to the project. Once approved, the new task template is added. The task template has a folder structure attached to it which matched all the other tasks in the workflow. However, when adding the new template task, it seems to duplicate the folder structure at project level aswell.Is there a way to not have the folders duplicated at project level and why does it so this?

I’m working on cloning an existing schema. I successfully retrieved the target schema and created the cloned schema, but I’m encountering PES errors.While validating the mixins, the API consistently returns an error stating it expects version 1.65.1 of the mixins. However, the mixins returned by the API have varying versions. Even when I attempt to retrieve a mixin using a specific version from the list, or using the following endpoints: Https://platform.adobe.io/data/foundation/schemaregistry/tenant/mixins/{mixin id}?version=1.1 Https://platform.adobe.io/data/foundation/schemaregistry/tenant/mixins/{mixin id}?version=@latesthttps://platform.adobe.io/data/foundation/schemaregistry/tenant/mixins/{mixin id} I'd still get the error looking for version 1.65.1? Any idea on how to fix this issue?Thanks!

  Introduction In this Experience League blog post, we'll review the Adobe Experience Platform (AEP) to Customer Journey Analytics (CJA) foundation and explore key features of Analysis Workspace within CJA. We'll examine how CJA enhances your analytical approach, offering valuable insights into customer behavior across various touchpoints. This crash course will demonstrate how Analysis Workspace deepens your understanding of the customer journey. You'll learn how its capabilities and report-time data processing empower analysts to uncover patterns, identify key trends, and make data-informed decisions. These insights can significantly influence your business performance reviews and shape your strategies. This guide builds upon and expands several existing Experience League resources focused on Analysis Workspace in CJA. These resources provide a solid foundation for understanding and leveraging CJA's powerful analytical capabilities. Key resources include: Navigating the Learn

Has anyone successfully created a scenario that attaches multiple docs to one email?  I have been working on a scenario to be able to attach multiple files from one folder to an email but am running into a roadblock. I have been experimenting with the iterator, aggregator and variable modules. When I test, the email will only attach one document but I can see in the aggregator that it did create 1 bundle with all files found in the folder. I am not sure if I am missing something in my setup with the email attachment setup. Also, I am new to using the iterator, aggregator and variables so maybe I am not setting up something correctly. For context, I need to be able to attach docs to the email as we have users on our email distro that are not in Workfront and we do not need them to be. Thank you for any help in advance.  Current scenario set up:  Aggregator result: Email Result: only will bring in 1 file as an input instead of multiple fi

Subresource Integrity (SRI) is a security feature that enables browsers to verify that the resources they fetch (for example, from a CDN ) are delivered without unexpected manipulation. It works by allowing you to provide a cryptographic hash that a fetched resource must match. How to add the integrity attribute to the Adobe Launch script below.<script type="text/javascript" src="https://assets.adobedtm.com/launch-.min.js " async></script> 

I have about 30+ values in French and I want to convert them to English for the report.The translation is done I just need the ability to do a Find and Replace on mass. Have tried the Find and Replace within the derived fields but it only supports 5 arguments.Need something like a big look-up table or something.I could use classifications but looking for a little simpler solution.   

Hi Team, I have created a test journey for a PoC to test a scenario where email 1 is being sent to a customer but due to capping rules (channel/frequency capping) the email doesn't get sent as for the user the quota of emails for the day is already exhausted.How can I re send the email again tomorrow ? I'll have to create a logic to check whether the profile received the email 1 or not, but how to check that in condition ?I can't use the action id of the node because the person must have passed through that node even after the capping rule.Check the image attached for reference.

Hello, I have calculated fields in my request form to capture the name of the person who put in the request and their home team. When this form was setup in implementation, we put a "Requestor Team Override" field that is visible to admins only, in the event we need to update the requestor team. I would like to also add a "Requestor Override" be able to also override the Original Requestor name, but I'm not quite sure what the code would look like to do that. Here is the calculation for the Requestor Team field:IF(ISBLANK({DE:Requestor Team Override:name}),IF(ISBLANK({convertedOpTaskOriginator}),{owner}.{homeTeam}.{name},{convertedOpTaskOriginator}.{homeTeam}.{name}),{DE:Requestor Team Override:name}) Calculation for the Requestor Team Override is a Typeahead field, with reference object type set to "Team" The calculation for the "Original Requestor" field is:{convertedOpTaskOriginator}.{name} Any ideas on how to create an admin only field that overrides this "

Hello, I am looking for the documentation in which form submission using external email template is described. I've tried locally using the out of the box template from: /libs/fd/dashboard/templates/email/htmlEmailTemplate.txt and the email that I get is a plain/text not an HTML. A simple example of how the email would look like is:However, if I am using the same template in an workflow > send email step, the HTML renders and the email looks good.What are the technical differences between submit action > send email + external template and submit action > invoke workflow + send email step? Thank you,Ana 

Hello,Can the standard Salesforce CRM connection sync lead data captured in AEP, including custom objects/data linked to those leads?We plan to store product interests as custom objects in Salesforce. If AEP dedupes a Lead, it should update the Lead info (name, email, phone) but append new product interests without overwriting existing ones. For example, our web forms (using AEP) will collect not only name, email, and phone, but also the products the person is interested in.Is the standard Salesforce CRM connection sufficient, or do we need a custom integration for this?Below is a high-level representation of our potential Salesforce data model, showing deduped Leads and their interactions, including product interests.Thanks!

Hello AEM Community,   I have a requirement to customize the filters that show under the admin rail under Forms. I am able to override these by creating a copy of the folder structure from /libs to /apps. But these does not seem to perform a resource merger and instead acts as an override. Is there any recommendation around how I could go about making this update without breaking the inheritance from /libs.         Thanks Narendra

I'm facing same issue, currently migrating AEM Forms repository from TFS to GitLab using the following command:git push --mirror GitLaberror: RPC failed; HTTP 413 curl 22 The requested URL returned error: 413It seems to fail due to a HTTP 413 (Request Entity Too Large) error, possibly because of the repository size.Has anyone encountered a similar issue when pushing large repositories to GitLab?What's the best way to resolve this?Regards,Nagendra

Hi All, Can someone please guide on how to create multifiled button in block model. I want to create tease block with multifield button. Need two property for button link and button title same way how we can do in AEM component. I didn’t find any documentation to achieve this.  RegardsSofiyan  

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Hi,  We are nearing our storage limit in Workfront and I've been spending time clearing out documents and various other bits to reduce the risk of actually hitting the limit and then being unable to upload new docs. Ideally we don't want to get to the point of needing to pay for additional storage. We use AEM Assets linked to Workfront so this should be used for storing nearly everything (except for Proofs which we do through Workfront), but users haven't been great at this in the past so we are working through moving files saved in Workfront to AEM to help free up some space. I wondered if anyone with experience in this area might have any tips that could help? Below are some questions I've had, if anyone can help clarify these?When I delete documents, I'm always 30 days behind as files are stored here for 30 days until permanently deleted. I've seen a couple of 'ideas' posted on Experience League which I have 'liked', asking for an option to permanently delete things m

Session Details Live from Basel! Legacy CMS platforms weren’t built for the AI era. See how Adobe Experience Manager’s Agents modernize enterprise websites—migrating legacy infrastructure into agent-optimized environments built for AI-native content discovery. Learn how AI agents automatically migrate, enrich, and standardize content for generative engines, handling block implementation and design generation to reduce time-to-launch. Through live demos, explore how developers can collaborate with AI agents using natural language to generate optimized, modern experiences in minutes—freeing teams to focus on innovation and business value. Schedule November 11, 2025 — 10:25 AM – 10:45 AM (CET) Speakers Giorgia Fiscaletti — Cloud Reliability Engineer, Adobe Moderators Adobe Products AEM Full Schedule View Here Q&A Use this thread for related questions.

I'm sorry, this is a very basic question but I got thrown into this project and I'm hoping someone can help me. Thank you in advance.

Hello sir when i check the revenue sale data on dashboard it show an amount which is completely different form the sales report which i downloaded with exact filter date ...does the dashboard shows an average or accurate revenue sales

Hi Sanford and community,I'm implementing GTM tracking for our Marketo landing pages and need guidance on container strategy for our multi-region setup.Our Current Setup:Marketo subdomain2 domain aliasesWe promote pages using the region-specific subdomainMy Questions:Do I need a separate GTM container specifically for our Marketo subdomain? Or can I use one of our existing corporate domain containers?If I need a dedicated container for the Marketo subdomain, will one container work across all three regional subdomains given the domain alias setup and non-partitioned database?Form tracking: I've read your posts about needing eventCallback for proper form tracking. For our use case (form submissions that redirect to TY pages), is this the correct implementation in the form listener? javascriptform.onSuccess(function handleSuccess (values, followUpUrl) { window.dataLayer.push({ "event": "mkto.form.success", "mkto.form.values": values, "mkto.form.follo

Hi, so, I am trying to test a development I built on Data Collection. I created the library, built it to development, copied the script, went to the debugger, selected the correct library and added the script in the Experience Platform Tags section. I applied it, saved it, but the debugger keeps loading the production environment, not the development environment. No matter how much I select the correct property. I don't know what else I can do. Any ideas?