Product Communities

Hello, I have a PUT Custom API module that shares a project with a user's manager once an issue is converted in the scenario.  However, I'm having trouble preserving the original, preset list of teams/users a project was shared with (from Project Template Sharing). Is there a way to preserve the existing information and simply add the manager to the 'shared with' list? Modules used:  Thank you for your insight! 

I have a ACP mobile sdk implementation using trackState and trackAction calls. Now the devs are sending data using "&&products": ";Category: infinite;Product: 160GB, Talk & Text - Plus;Quantity: 1;Price: 75.0". How do i populate it up in Adobe analytics? I tried mapping it to an eVar using processing rules but when in context data variable i typed : &&products it turned the value into products and it is not working.  Please Suggest me the best solution as it is urgent 

Hi team,We’re seeing an issue where HTML injected via {{{context.messageBody}}} overflows on mobile devices. AJO wraps the content in containers with fixed width and transform: scale(), which breaks responsive designs that work fine with other providers. Attempts to override via CSS or viewport meta tags are ineffective.Can you provide a way to disable this scaling wrapper or send the injected HTML “as-is” so that responsive CSS works correctly? This would allow transactional emails to render properly on mobile apps like Gmail and Outlook.Thanks,Tapan

Hi Team,          We’re currently placing the file in the S3 bucket located in the US East region. In the event of an outage in the East region, will Adobe automatically pick up the file from a mirrored S3 bucket in the West region (assuming it's configured)? Just trying to confirm if Adobe has any built-in failover or redundancy mechanisms for S3 file ingestion across regions. Thanks in advance!Indra

We have following persisted query: http://localhost:4502/graphql/execute.json/test-project/get-articles-by-path%3BstartsWith%3D%2Fcontent%2Fdam%2Ftest-project The GraphQL query has the parameter "startsWith" which takes a path like this:  query getArticlesByPath($startsWith: ID!) { articleCfmList(filter: { _path: { _expressions: [ { value: $startsWith _operator: STARTS_WITH }] } }) { items { ...   It works perfectly fine on author and publisher but when sending the same request to the dispatcher it will not send the request correctly to the publisher because the encoded path is not correctly transmitted.We have tried it with directive AllowEncodedSlashes NoDecodebut it didn't help. What is the correct dispatcher setting for these kind of parameters?

In Workfront, users have the ability to download the proofing tool, which displays all associated comments. Is it possible to upload a PDF that contains comments and have those pdf comments automatically populate within the proofing tool?

Hi everyone,I have a scenario where 10 files are available in an SFTP location, and I’d like to load all of them into Adobe Experience Platform (AEP) at once. However, these files don’t all have the same number of fields — some contain additional or fewer fields than others.My questions are:Can all 10 files be ingested into AEP in a single load?How does AEP handle files with different field counts or mismatched schemas?Is there a best practice or recommended approach for handling such variations during ingestion?  Thank You

My campaigns are not updating the status icon when they do run until I click back onto it. It changes to show the clock when it is scheduled, but will not change to the green checkmark to note it was run until I click back on it after it was run.This also means that those campaigns, that are already run but showing the clock still, appear in campaign inspector. Does this happen for anyone else, or is it just me?

If we configure 3 emails in a journey using content experiment (Treatment A,B,C) and the action node is the same but still it delivers 3 separate mails randomly to the intended audience.I want to how will we find the reports about each variants separtely ? Like which variant (A,B,C) had highest Opens, Clicks etc using AJO or CJA ?

 When clicking the 3 dots in the repository I have the option to download the topic as a PDF. Where are the settings for this option and where in the DAM does the generated PDF get saved? 

My company has 500 journals and campaigns in its instance, which send various text messages and emails to potential clients. I need to somehow manage the "Grace Time," meaning I need a feature that blocks the sending of text messages and emails from a given campaign/journal because a client (a single profile) has already received a message from another journal. How do I do this? 

is there an API to query "select * from datasetName" or any other complex query to get the response of SQL result ?

My team and I have encountered this error a couple times now - Some larger emails with more personalization have mirror page URLs that are too long to function properly, with the error message that the length surpasses the supported character limit.Adobe seems to be working on a solution to extend this mirror page url character limit beyond the approx ~4000 character limit, though its not clear when that will happen. Still I'm curious how exactly AJO constructs that mirror page url, especially so we can plan around it until the limit is extended.Roughly, it seems like personalization attributes within the email content are hashed and then stored in that url? But I believe there's also some kind of signing that happens, and/or maybe other processes?Any info about how AJO constructs email mirror page URLs and the factors that contribute to its length would be greatly appreciated!

Hi Everyone - I did following implementation to enable permission sensitive caching in my AEM 6.5 instance:1. Created an AuthCheckerServlet at /bin/permissionChecker2. Added /auth_checker section in dispatcher file with uri mapped to uri in #1 above3. Added allowAuthorized ="1" in /cache section4. restarted dispatcher I verified following in dispatcher log:1. On dispatcher start, i see a message "Authorization checker: initialized with URL '/bin/permissionChecker'2. When i go to any secured page, i see following in dispatcher log:[Wed Oct 29 21:31:39 2025] [D] [xxx] Authorization checker: backend answered with status code: 403[Wed Oct 29 21:31:39 2025] [D] [xxx] No socket reuse: response body not fully consumed[Wed Oct 29 21:31:39 2025] [I] [xxx] authorization checker denied access: /mnt/var/www/html/content/abc/secure.html[Wed Oct 29 21:31:39 2025] [D] [xxx] cache-action for [/content/abc/secure.html]: NONE[Wed Oct 29 21:31:39 2025] [I] [xxx] "GET /content/abc/secure.html" 200 no

For each component, I need to create a new GraphQL query and share it with the consumer team.To streamline this process, I am preparing a technical mapping document for the module's GraphQL query responses and VD image. Is there an efficient way to generate documentation for GraphQL responses? Field Mapping Screenshot:  Note: I tried swagger API. It is helpful for only REST API Thanks!

I'm not seeing a way to do this, but just wanted to check first. And I'm just trying to work around a backlog of IT resources... So is it possible to do regular expressions within a processing rule? As an example, I basically would want to do something like this one where I could pull out the third value in a string separated by some common character(s). In this case, the characters are -_- and there are two of them so it would need to know its after the second occurrence.  

In Adobe Experience Platform - Data Collection, under Rules, I’ve created a rule that triggers on page load (any element). Within this rule:I’ve added a Core - Custom Event.I’ve set the necessary variables, including:eVar2 to capture the Page URL.I’ve added the Adobe Analytics - Send Beacon action with s.t() to send a page view beacon.This setup is successfully capturing eVar2 values for all pages, as confirmed via Omnibug.However, in Adobe Analytics Workspace, when I create a report with:Dimension: eVar2 (Page URL)Metric: VisitsI see the following output:www.example.com/page1 - 5 Visits www.example.com/page1/subpage1 - 5 Visits www.example.com/page1/subpage2 - 3 Visits Unspecified - 3 Visits Problem: Why is "Unspecified" showing up?Even though Omnibug shows that eVar2 is being populated, "Unspecified" in Adobe Analytics usually means that eVar2 was not set or persisted at the time the beacon was sent.

Hi everyone! Back at Summit in March, we heard about non-labor resources coming to Workfront. Has anyone seen any updates on this? It's a key thing for our team as we manage a large equipment inventory, and I'd love to streamline our systems. Thanks!

Hello!  I have Document Version report that filters by pending decisions and a specific active stage.  This was previously working fine, but now it is not removing the proofs where a decision has been made on the stage. As if its no longer considering that stage inactive. The stages are typically unlocked, though if no more decisions are required and its moved on to the next stage, it should still not be pulling in. What am I missing? Thank you! 

I have a document report which shows all files within a task folder called Final Files. However on occasions our team is creating subfolders and the report is not picking up any of the files that sit within those subfolders. The subfolder names are not consistent and therefore unable to pick up with an AND: for an additional folder name.I am currently using this text mode which works if the files are sitting directly under the Final Files:EXISTS:a:$$EXISTSMOD=EXISTSEXISTS:a:$$OBJCODE=DOCFLDEXISTS:a:documentID=FIELD:IDEXISTS:a:folder:name=Final FilesEXISTS:a:folder:name_Mod=eqprojectID=XXXXXXX Any help would be really appreciated.projectID_Mod=in

I got this message when trying to log onto my Workfront dashboard:Error 500-006The page isn't loading correctly. Please check your login and try again. If you continue to get this message, contact customer care and reference: EIM Instance Id 002e0042-b4f4-11f0-9e9b-ebb14ea46d7fDoes anyone have any idea how to resolve this?Thank you.

Hey there! Last week, I noticed an issue where MVTs targeted to exactly one page were instead showing sitewide on the Property. Curious, has anyone else has experienced the URL scope being ignored? I'd love to hear if others have seen the same issue recently or found a cause or workaround.Thanks in advance!

1. Is it possible to copy a section of one journal and paste it into another?2. Is it possible to create something like a block consisting of several conditions that we can use in all other journals?Example: I check the time and date before sending an email. These are a few conditions. I'd like to have this check in all my journals.I don't want to define it every time in every journal

Hello, I currently have a subgroup within a main group. I would like to remove this subgroup from the list and turn it into a main group. Is there a way to do this?

Has anyone tried swapping review tasks for approvals for light users? The main issue I see with this workaround is that My Approvals in Home doesn't show due dates or bucket approvals by due today, past due, etc. which is critical for our heavy users who may have 10+ approvals in their queue if we moved review tasks to approvals. We could pull a report to show due dates, but then users wouldn't have the decision buttons in the same location as the due dates and we need the process to be as streamlined and straightforward as possibleIf you have other workarounds for having light users complete tasks/approvals, please let me know.  Background:We're trying to find solutions to the high cost of the new Workfront license structure for standard licenses since the majority of our roughly 100 users have worker licenses to mark done with their part on tasks with only 3 PMs. We were told our costs would roughly triple if we have the majority of our users move from worker lice