Adobe Workfront

Hi,  We're currently only using the Workload Balancer portion of  Resource Management and would like to hide some of the other tools showing on the left panel. I didn't find anything in layouts to do this. Is there any way to hide Resource Pools and Utilization in the left panel? We have multiple departments using our instance and all users are showing up in the utilization view and filters don't seem to stay. The departments update each other so companies isn't an option to hide the other department users from view. Thanks

I can't figure out how to copy a formula we use for a reference number into a different custom field. When I copy and update the custom names it tells me that "Packaging Request Type is not a valid field in your system".  I'm not sure what that means? It's a custom field we have been using and looks the same as Tactic Type from the current formula.Current formula:CONCAT(LEFT({DE:Tactic Type},2),"_",IF(MONTH({DE:Final Files Due Date})>=8,RIGHT(YEAR({DE:Final Files Due Date}),2)+1,RIGHT(YEAR({DE:Final Files Due Date}),2)),"_",{referenceNumber}) Copied Formula:CONCAT(LEFT({DE:Packing Request Type},2),"_",IF(MONTH({DE:Final Files Due to SUPPLIER})>=8,RIGHT(YEAR({DE:Final Files Due to SUPPLIER}),2)+1,RIGHT(YEAR({DE:Final Files Due to SUPPLIER}),2)),"_",{referenceNumber})

Hi everyone,We're currently experiencing an issue where some users (not all) are intermittently seeing a blank page when accessing Workfront. This behavior is inconsistent and seems to occur randomly.While investigating, we noticed that affected users are receiving a 403 Forbidden error when the browser attempts to load the following script:https://snippet.maze.co/maze-universal-loader.jsWe have a few questions:What is this script, and what is its purpose?Is it required for Workfront to function properly?Could this be related to the blank page issue?Any insights or guidance would be greatly appreciated. Thanks in advance!

Hello, We have people post their travel time on projects to a task on their task list. We don't bill our clients for travel time. I have a custom form that lists total budget hours, then a field that subtracts the actual hours posted to the project to show their remaining budget on their dashboard, but I cannot figure out how to pull out or separate/remove the hours posted to a task where the "source" is Travel Time. Task List Hour Type = Task TimeSource = Travel Time Just need a way to have a field that takes Actual Hours Posted to the project minus any Travel Time Hours posted so that I can show actual budget hours remaining. Hoping someone can help? ...and unfortunately no, I don't have fusion. Thank you!

I've got a report that shows how long it's taking our account managers to convert a request to a project. The "Time to Convert" column was created in text mode:displayname=Time to Convert linkedname=direct querysort=entryDate valueexpression=ROUND(DATEDIFF({entryDate},{actualStartDate}),2) valueformat=HTMLI don't get an "average" option for the column, like I do if I use a standard column selected from the drop down. Is there any way to display the average for the column other than exporting to Excel? I'm using groupings based on the different account managers, if that makes any difference. Thanks.

This may be a silly question, but we are in the process of renewing our Workfront agreement. With that comes the switch to the new license/ access levels, and I am trying to get clarification on what the Contributor access level will be able to do. It's mostly spelled out in the documentation, but I need to know specifically if users with the free Contributor access level will be able to see, be tagged in, and make comments on projects?

Hi! I have a project report that I want to group by fiscal year (July 1 - June 30).Is it possible to create a grouping to organize projects by their Actual Start Date, which each sub-group being an FY? There does not seem to be a default, so is this a text-mode thing? Other things to note:We do not use financials.Our projects do have an FY23/FY24/F25 at the beginning of each project name.

Hello - One of our users is trying to drag and drop documents into their request and each time they try to do it the document tries to download instead of being uploaded into Workfront.  I tired to drag and drop the same document into the same request and it worked for me, but when she tries it will not drag and drop but tries to download the document.  Any thoughts on why this might be happening for this user when we have not changed any settings? Also, this feature was working earlier in the week and not sure why it's not working now.  Any thoughts would be greatly appreciated.  Thank you!

I've been looking and found a few older posts that had text code that was supposedly going to work in achieving this, but I have had no luck. At the moment they only wish to see these projects, so that they are aware of what is going on in their team. I don't know that they will want to manage these at any time, and I know that a project can be updated for that purpose. right now, I just want to build a report, or even a filter, that allows this user to see only what is shared with them. Thank you for your help.

I am looking for text mode filtering that will allow me to pull a project report for all projects containing a specific task. Specifically, - Pull all projects that have a task id which contains "wireframe"- I can't pull a project report and filter by task name because I want to account for all the tasks and assignments in those projects that contain a wireframe task- I'd like to pull a report for completed projects and a report for current projectsThank you,Brenda

Hello This is my second time creating a Help request queue. The first is working correctly and I referenced the first when creating the second. Currently the second is not appearing in the drop down on the requests page and when I use the direct link I get the following error "Error The request queue is no longer available". Any thoughts?  Thanks Bill

How do you customize the logo and logon appearance for WF? 

Hi folks - I am looking for advice/suggestions more than anything in about the best practice for splitting up my Workfront instance.We are expanding and onboarding other brands and business units from within our organisation. Our Groups and Companies set up is currently quite duplicative and I am wondering how best to utilise them so we can separate areas of the system. We will have certain areas that need to be restricted to the brands/business units that will utilise them and other areas that all users will need access to. Just wondering if anyone has any best practice or suggestions on how they have done this successfully?Thanks in advance! 

I have created a request queue project and I am trying to be able to have people add to the request queue in the left tab within a project and have the request go to that request queue project AND stay in the project. I have been using routing rules, queue topics etc to achieve both of these separately, but cannot find a way to make workfront follow two routing rules.  Things I have tried:- two routing rules (Stay in Project rule and Go to Issues Project rule). One set as default routing in queue details. - two routing rules (Stay in Project rule and Go to Issues Project rule). No default routing in queue details. - Queue Topics set up as part of request queue with the Go to Issues Project Rule as the Routing Rule. (Stay in Project Rule as queue details default)

Hi all,I’m trying to build a report that shows how many projects were open/active at a specific point in time (for example, how many were active on January 1st, 2024).The issue I'm running into is that filtering by status only gives me the current state of the project. That means I’m missing projects that were active at that time but are now complete or dead. The only other data I have to work with are the start and end dates, and I'm not sure how to use those to create a snapshot for a past date. It would be nice if we could group my month but I'm open to manual changes or prompts to get the data for each month. Has anyone figured out how to approach this kind of reporting in Workfront?Thanks in advance!

Hello. I am making a report that needs to list how many of each job role is attached to a project.The problem is that one project can have multiple tasks assigned to the same person that has a job role. So is there any way to count unique job roles per project? 

Is it possible to display numeric values with comma separators in both input custom fields and the associated calculated fields for better readability?Currently, when users update the underlying custom fields multiple times after saving the input form, the calculated fields do not reflect these changes dynamically. Is there a way to auto-refresh the calculated fields to reflect the latest updates without requiring an additional save? 

Hi, I was looking at a project report that contained a column for "Actual Hours" and noticed that the column has been renamed to "Legacy Actual Hours". I also noticed that there are now two fields in the report builder: 1. Legacy Actual Hours2. Actual HoursThe release notes do state that there was a change coming to the Actual Hours field but it wasn't going to happen until later in 2025.  There was no mention of any impacts to current reporting functionality. I wish they wouldve communicated this change so I could update the column names on views and reports.  Now Im sure I'll get some questions from my user base regarding this new field.  

Hi Everyone! We started testing out a new project level report that could show stakeholders what current task is being worked on. We leveraged the below:displayname=Current Tasklistdelimiter=<p>listmethod=nested(tasks).liststype=iterateusewidth=truevalueexpression=IF({canStart}=true && {status}!='CPL' && {numberOfChildren}=0,CONCAT("•",{name}))valueformat=HTMLwidth=100 All was well until we realized it was also pulling in canceled tasks. Any suggestions on how to tweak the expression?

I need help in calculating Metrix based on Document Receive Date and Agency Submission Date. Both values are tracked via tasks within projects.I would like to create a report and display below calculation:IF Agency Submission Date <= Document Receive Date + 10 working days Then 'Compliant' else 'non-compliant' Columns that I would like to display are:Project NameDocument Receive DateAgency Submission DateAgency Compliance (Display 'Compliant' OR 'Non-Compliant')Quarter (Based on Agency Submission Date)Year (Based on Agency Submission Date) Is it possible to display Project Name on the row and rest of the fields in columns? Thank you in advance,Deepa

Hello folks! Can the Stage settings options be displayed, when creating New proof version, by default instead of having to click > to display?Users want to be able to see the Deadline options dates easily.These dates are not integrated with the Workfront project deadline.Please see pics.

Hi Community,I have a proof where two of the users have marked the stage as not relevant to them, but their proof status shows that they've commented, which they haven't. Is that normal? I've never noticed that before. Thanks! 

Hi All, I have a project created with a set of tasks. I had updated duration, planned hours and assigned the tasks to an agile team. Once the tasks were assigned to the agile team, those tasks were showing up in the team's backlog. When I added few tasks from the backlog to one of the iterations, the duration of the tasks in the tasks list in the Project page got updated to very large numbers (57 days) whereas the original duration i had updated is very less ( 1 Day). Not sure why this is happening. How to retain the original duration of the task after it is getting assigned to an iteration. Please provide your inputs. Thanks in advance.