Workfront Dashboard Owner After Deactivation | Community
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KellieGardner
Community Advisor and Adobe Champion
KellieGardnerCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
June 24, 2026
Solved

Workfront Dashboard Owner After Deactivation

  • June 24, 2026
  • 3 replies
  • 78 views

I’m trying to investigate why some user-created Dashboards in a system don’t have an Owner Name/ID. 

 

Does anyone know if the owner's name disappears if the creator is deactivated?

 

 

    Best answer by KellieGardner

    Final answer - it happens when environment promotion is used to push dashboards across environments. 

     

    3 replies

    KellieGardner
    Community Advisor and Adobe Champion
    KellieGardnerCommunity Advisor and Adobe ChampionAuthor
    Community Advisor and Adobe Champion
    June 24, 2026

    I did some initial testing and narrowed it down to 2 things. 

    1. The owner was deactivated from Workfront and Removed from Admin Console
    2. The dashboard was built in sandbox and pushed to production.

     

    Now I just need to narrow down which of these caused it.

      K
      Kellie_sphere
      Level 2
      July 6, 2026

      Final answer - it happens when environment promotion is used to push dashboards across environments. 

      KellieGardner
      Community Advisor and Adobe Champion
      KellieGardnerCommunity Advisor and Adobe ChampionAuthorAccepted solution
      Community Advisor and Adobe Champion
      July 7, 2026

      Final answer - it happens when environment promotion is used to push dashboards across environments. 

       

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