Is there any way to remove assigned issues from timesheets? | Community
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Level 2
June 25, 2026
Question

Is there any way to remove assigned issues from timesheets?

  • June 25, 2026
  • 1 reply
  • 41 views

Hi, 

We need to assign users to request queue issues, but don’t want them to add time on the issue or see the request/issue on their timesheet. Users will add time on a task in the project where the issue is. I see a 4 year old post about this topic- 

I was wondering if there’s been any updates since this post that would allow me to restrict users from adding time to issues. Currently, we’re exploring creating individual teams and assigning that to the issues, so issues won’t show on timesheets. But I wondered if there were any other ideas on this.

Thanks

1 reply

ChloeWY
Level 6
June 29, 2026

I don’t know if this would work, but try going into Setup → Timesheets & Hours → Hour Types and changing “Issue Time” to be inactive.

Level 2
June 29, 2026

Thanks for the suggestion. Issue Time is a built in hour type and can’t be changed or deactivated. I wish we had control over the built in hour types for this issue and other reasons.