[Event Follow-Up] Own Your Impact as a Workfront System Admin - June 24, 2026

Thanks to everyone who joined today’s workshop, Own Your Impact as a Workfront System Admin! The session was led by Workfront Champion and Enterprise Workfront Platform Lead & Product Owner at TD Bank, Nuria Munguia, who shared a compelling perspective on how System Administrators can translate their work into measurable business value and financial impact.
Key Takeaways:
- The best work of System Admins is often invisible, so it's up to you to communicate a value story to leadership before someone else defines it for you.
- Translate technical work into business value. Focus on outcomes such as time saved, costs avoided, risk reduced, and capacity created rather than listing tasks or activities completed.
- Make your impact visible before leadership asks. Consistently track, measure, and communicate the business results of your work to demonstrate strategic value.
- Capture value at intake. When requests are submitted, ask users to estimate time, effort, or cost savings so you can quantify and report on the impact of solutions delivered.
- Drive adoption through convenience. A simple but effective tip is to include your Workfront request queue link in email signatures, chat messages, and responses to direct users to the proper intake process.
- Engage resistant users as partners. Meet one-on-one with people who aren't using your processes, listen to their concerns, and involve them in solution design - often your biggest critics provide the best improvement ideas.
- Build influence with data-driven storytelling. Regularly share measurable results with leadership and frame accomplishments in terms of time, money, and risk - the metrics leaders use to make decisions.
If you weren’t able to join live (you missed a good one!), don’t worry! Download a copy of the slide deck and watch the on-demand recording below:
- Slide Deck PDF (slides 5-23 are from Nuria)
- Workshop Recording
YOUR TURN: If you could give one piece of advice to a fellow admin about presenting results to leadership, what would it be?
