[Event Follow-Up] Own Your Impact as a Workfront System Admin - June 24, 2026 | Community
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NicholeVargas
Adobe Employee
Adobe Employee
June 24, 2026

[Event Follow-Up] Own Your Impact as a Workfront System Admin - June 24, 2026

  • June 24, 2026
  • 1 reply
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Thanks to everyone who joined today’s workshop, Own Your Impact as a Workfront System Admin! The session was led by Workfront Champion and Enterprise Workfront Platform Lead & Product Owner at TD Bank, Nuria Munguia, who shared a compelling perspective on how System Administrators can translate their work into measurable business value and financial impact. 

 

Key Takeaways:  

  • The best work of System Admins is often invisible, so it's up to you to communicate a value story to leadership before someone else defines it for you.  
  • Translate technical work into business value. Focus on outcomes such as time saved, costs avoided, risk reduced, and capacity created rather than listing tasks or activities completed.  
  • Make your impact visible before leadership asks. Consistently track, measure, and communicate the business results of your work to demonstrate strategic value. 
  • Capture value at intake. When requests are submitted, ask users to estimate time, effort, or cost savings so you can quantify and report on the impact of solutions delivered.  
  • Drive adoption through convenience. A simple but effective tip is to include your Workfront request queue link in email signatures, chat messages, and responses to direct users to the proper intake process.  
  • Engage resistant users as partners. Meet one-on-one with people who aren't using your processes, listen to their concerns, and involve them in solution design - often your biggest critics provide the best improvement ideas.  
  • Build influence with data-driven storytelling. Regularly share measurable results with leadership and frame accomplishments in terms of time, money, and risk - the metrics leaders use to make decisions. 

If you weren’t able to join live (you missed a good one!), don’t worry! Download a copy of the slide deck and watch the on-demand recording below: 

YOUR TURN: If you could give one piece of advice to a fellow admin about presenting results to leadership, what would it be? 

 

1 reply

Michael Landauer
Level 2
June 24, 2026

Great session today. I think one thing I heard today that I have also learned through experience is this: Report on results, not on activity. As you look at the pretty graph you just created or the table you just spent a few hours pulling together, ask yourself, “And why does this matter? What story does this tell on its own?” I think I have been guilty in the past of creating reports that show what I care about, and not focusing tightly on what the leader will care about. 

Good test: If you send out a monthly report, try this. Don’t send it. See if anyone notices. If no one says anything, stop spending your time on that. Instead spend your time on connecting the data points that demonstrate VALUE.