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  • on 07-07-2017
    I am using an Assignments report (filtered to a specific project, specific issue planned start dates) with columns for user name, issue:planned start date and issue:planned completion date. I'm trying to create a matrix where the rows show the user and highlight all the planned days the user is as...

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  • on 07-07-2017
    ...is it possible to create a Task report that also shows me the Queue Topic that was chosen at the time of logging the original request? And if I could also be cheeky and throw another one in: in a Task report, how can I show the link to a document that was attached to that approval task? (I'm fi...

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  • on 06-07-2017
    Hi, This is a strange, but relatively low impact performance issue which started this week for us. I would like your feedback in case other customers are also experiencing it so that we can get some Dev focus on it. I have a situation where when we go to do a name lookup to assign a project owne...

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  • on 06-07-2017
    Update - as predicted by my opening sentence, I should have known. I just needed to do an Hour Report.  No answers needed unless you have any other insights. Thanks I feel like I should know the answer to this, but how can you report on resource hourly revenue from tasks? You can report on the ...

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  • on 06-07-2017
    Hello All! is there a way to display the milestone color (listed within setup) to color the Task- background color (associated to the milestone) ? I want the hex-value '814ef8' to be displayed either in the Milestone Cell or Row. The following is what the column text mode is (unmodified): disp...

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  • on 06-07-2017
    Is there a way to use Microsoft Online, specifically Excel Online for Box as links for external pages? This is basically an alternative to using google docs or google sheets since our company already has a Box account.

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  • on 06-07-2017
    Ran into some issues in layout template configuration where I wanted to either "hide" the native issues tab totally, or in custom lists remove the "All" option so that we can direct users to only see what we want them to. I've posted this to the Idea Exchange, if you have a similar need please g...

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  • on 05-07-2017
    How does a queue request type "Issue" differ from a "Bug Report"?

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  • on 05-07-2017
    I can't seem to find any information on the help site regarding the Primary Assignment: Status field. This field shows up automatically in the Monitor/Control list view when on a project screen and the status names are Requested, Working and Done (as far as I can tell). Is this a secondary task st...

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  • on 05-07-2017
    Looking for some help......... I have a Project Report that pulls in two specific Custom Fields, call them "Field 1" & "Field 2" In this report, I want to create a report specific column that performs this calculation: ROUND(SUB(100, (PROD(DIV(Field 1,Field 2), 100)))) I would like eac...

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