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Kurt_Jones
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  • Edwin, Layouts are always a challenge depending on the company.  Here's Adobe guidance, its really good advice, Best Practice - Layout templates | Adobe Workfront; I'm in the process of reducing our layouts as there was sprawl due to groups wanting/needing different things which never came to pass.

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  • Kristen, you could through Fusion have a trigger on Template Task ID (assuming this type of task is part of a template) is Changed for the particular key tasks and then have an update Note send to the project that captures the last update, last update by...you could have the note notify you as well ...

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  • Erika, You need to remove access of users at the admin console and that in turn will deactivate them in Workfront.  If you deactivate them in Workfront but they still have permissions in admin console you will see them become active again in your Workfront at some point...this has happened to me and...

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  • Shuqin, Your instance is likely behind the Admin console now.  In order for the System Admin role to show/be available for a user in Workfront they need to be made an admin of the Product Profile for your Workfront instance within the Admin console.  Once that is complete then the System Admin optio...

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  • Sri I'm not sure I understand fully but templates and their tasks are designed to apply at the project level.  Anytime you attach a template to a project it will pull in those tasks from the template into your project. It sounds like you have non-template tasks you created in a single project and yo...

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  • Grant, Here's some info that will help you on this issue, https://experienceleague.adobe.com/en/docs/workfront/using/manage-work/requests/create-requests/enable-email-issues-into-projects, there is a size limit of 7mb for an attachment.  I just tested with a 1MB and 6MB for my support queue email an...

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  • Morgan, A good question, never really tested before.  In my testing the user will see the statuses of whatever group is attached to the project.  In many cases that could be the group attached to the project queue, however, you could have a different group if your using templates.  The group associa...

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  • James, I may not understand your query correctly but within Boards you can see documents (see below) that are attached to either an issue or task.  However, you can't really preview them from Boards (or a Card) you have to download then view the file.  There is no embedded viewer to see what's in th...

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  • John, Try: $$HOST/attask/api/v19.0/optask/search?projectID=ID of your project queue&fields=queueTopic:name for JSON path:  $.data[*].queueTopic.name  

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  • Mikaela,  one of our Advisors, Rafal, had a recent post on this and should help you solution the issue, https://experienceleaguecommunities.adobe.com/t5/workfront-questions/custom-task-field-that-is-a-url-but-shows-a-label-not-the-full/m-p/719829#M64719  

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