Community Topics

I created in ACS a small report in which I compare the bounce and error rates of a few campaigns. Somehow the numbers don't add up.Look at the first line: 116 + 101 + 72 = 289. Errors and bounces are supposed to be 383, what sub category am I missing?

I am seeking assistance with generating comprehensive reports for journeys that have multiple versions. When updating an existing journey, a new version is created, which results in a new version ID and resets the associated statistics. Is there a way to view or pull a report that encompasses the en...

Hi,I'm encountering an issue when generating a report in Adobe Campaign Standard. Whenever I include a text block in the report and use the "Send Report Now" or scheduled function, I do not receive a PDF. However, if I remove the text block, the PDF is generated and sent correctly.Is this a known bu...

These segments are of no use to me. Is there a way to create my own here based on delivery logs (Label, Date sent etc.)? 

Hi! I wanted to try this new feature in one of my active journeys, but an error keeps popping up saying:"There was a problem loading your project. Please refresh the page and try again".I did that, but nothing happened and there is no way to go back to the other view. What can I do?

Adobe campaign: reporting function of adobe campaign standard is not working.

We use Adobe Analytics to report on website conversions/revenue. We currently pass ACS data for delivered, opens, and clicks and we are able to break-out by the campaign label or delivery label. We'd like to be able to see reports in AA broke out by audience segments but is there a way to relate thi...

Hi there, We noticed that iOS push notification clicks are not writing into the AJO Push Tracking Event Dataset, but Android is. We are having a hard time figuring where to begin the investigation, any suggestions? We also don't see any errors related to the iOS showing up in the dataset either. Are...

Hi there, Our organization is still using Adobe Analytics and have not moved over to CJA yet. We have set up the AEP mobile SDK and can send push notifications from AJO. We would like to send push notification metrics such as Delivered, Sent, failed etc over to Adobe Analytics to be used. We tried c...

Hi everyone,I created a simple report that shows an area diagram and a Pareto distribution on the number of overtures clic;it works very well when I request data in a limited range (up to 3 months) but it fails if I extend the range beyond this limit (even if the amount of data is small): Following ...

 Hello,  I would like to calculate how many times a person has opened an email. Do you know if it's possible?If possible, could you please provide me How I can do ? Thanks for your help,

Are you able to include fragments in your reporting for email interaction/impressions?