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  • 01.03.24
      Our Adobe Experience Cloud communities serve as the dynamic core that fosters connections, fosters engagement, and empowers our users to craft transformative digital experiences for their customers. Today, I am delighted to unveil the 2024 cohort of Community Advisors. Comprising passionate and de...

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  • 01.02.24
    Hi Journey Optimizer Community Members,   The Adobe Digital Experience Credential Program is looking for beta testers for a new Adobe Journey Optimizer Business Practitioner Professional training course. We would love your feedback.    It’s easy to volunteer! Simply log in to our online Credentiali...

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  • 18.03.24
    Hi there, We are working on a feedback loop to our corporate communication history for communications (push, email, sms etc.) sent out from AJO. Using an example customer, we have two levels of customer identities (CRM1 - Web login account, CRM2 - billing accounts). It will be always be a 1:M  relat...

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  • 18.03.24
    Hi All,I'm currently setting up custom actions in Adobe Journey Optimizer (AJO) to send profile attribute details to an external API. However, I need assistance with creating an Audience to exclude members to whom I've already sent data on the same day. Additionally, I plan to use this Audience as e...

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  • 18.03.24
    Hi all,  if we want to send an email only once to a user being part of a segment (only the first email will be a welcome, then he will receive other communications) allow re-entrance disabled is not the right way i suppose.  how could we do? we can use a param in the condition to check if he entered...

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  • 15.03.24
    How to pull list of journey into a csv/excel with all details like created by, tags, startdate, end date , status (live or draft etc)

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  • 15.03.24
    Dear friends, while designing the content through below content blocks, can I lock the HTML content block like other content block?  HTML content block should be locked after I put required code in the HTML block. It should be locked like below not like below Is there any code please let us know. Re...

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  • 14.03.24
    Hi, I'm trying to reference an expression fragment in the custom action request payload source. Aim is to pass the fragment through API. Can anyone help me with this? 

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  • 13.03.24
    Hi, I've created a transactional journey. AJO is listening an event and then send an email. The email is kind of "Thank you" email so no need of add Unsubscribe button. I've created a Transactional channel surface but facing a warning about missing opt-out button in email body I've tested and publis...

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  • 12.03.24
    Hi there,Is there any API available to trigger a journey in Ajo or create and trigger journey by APIs. if yes please provide docs or references .

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  • 12.03.24
    Hi there, We have a batch segment that updates once a day, say 1500 customers and the intention is to send these customers a SMS. One of the requirements is to stagger this list and send say, send SMS to 300 customers every x hours, instead of sending 1500 all at once.  Is this possible to implement...

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  • 12.03.24
    Hi,  I would like to implement abandon basket in AJO. I found out that instruction - https://experienceleague.adobe.com/docs/commerce-merchant-services/data-connection/use-cases/using-ajo.html?lang=en#create-a-timeout-event However how do you check that event commerce.purchases did not happen?Is the...

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