Hi Community -
I am working on an USe case - from where I have to send 5 consecutive email over the 5 weeks and at the end - we need to send another email - which based on the all the 5 emails have opened any Point of time .
Looking for a help how we can track the all the email open in the journey and trigger the 6th email based on that .
Would be great - if you can provide any documentation or any lay out
Yes, this is achievable using an audience. You can stack the audience rules as shown in the example screenshot to include the Journey version ID, the message open event (Path: XDM ExperienceEvent -> Experience -> Customer Journey Management -> Message Interaction -> Interaction Type -> Message opened), and the action UIDs for all five emails. The attached document provides further details on specifying these different message action UIDs, along with the journey version ID and the message opened event.
You can get the journey version id and message action UID by going to journey properties → click on the eye icon → Copy technical details.
Take a look at this screenshot,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.