Global rule capping

Question

Hi AJO Community,I'm trying to confirm the exact behaviour of channel-level frequency capping within a multi-step journey, specifically when the Global Rule Set is involved. I'd appreciate any official confirmation or real-world validation of what I've outlined below.Our Setup:We have a Global Rule Set (channel domain) with two active email rules:Daily Email Limit: 1 email per dayWeekly Email Limit: 3 emails per weekOur journey is a Read Segment (batch) with the following structure:Email 1 → 10-Day Wait → Email 2My Understanding of the Behaviour:When a profile enters the journey and hits the daily or weekly cap at Email 1, the message is skipped but the profile continues moving through the journey canvas — it is not ejected. The exclusion is recorded at the message delivery level with reason code ExcludedForControlRules (050002).After the 10-day wait, both the daily and weekly caps will have fully reset (daily resets at midnight UTC, weekly resets Saturday at 23:59:59 UTC). So assuming no other journey or campaign consumes the profile's email quota on the day Email 2 fires, the profile should receive Email 2.My Questions:Is my understanding correct that a profile suppressed at Email 1 by the Global Rule Set continues through the journey and can potentially receive Email 2 after a sufficient wait period?Is there any official documentation that explicitly confirms the profile continues traversing the journey canvas when suppressed at a message node by channel-level capping? The docs confirm exclusion is at the message/delivery level, but don't explicitly describe the journey traversal behaviour post-suppression.In the scenario above, the profile receives Email 2 without ever having received Email 1. Is there a recommended pattern in AJO to gate Email 2 delivery based on whether Email 1 was actually delivered — for example, using a condition node checking the ExcludedForControlRules exclusion reason from the message feedback dataset?AJO does not retry suppressed messages — is the only recovery path creating a separate audience of suppressed profiles and enrolling them into a new journey after the cap window resets?Any guidance from the community or Adobe team would be greatly appreciated.

SatheeskannaK · Accepted Answer

​@StiwariIf necessary, explicitly gate the second message in the journey. The recommended approach is to place a condition node after Email 1 to verify its delivery status using the batch audience and branch them in the journey.Control rules behavior:AJO does not automatically retry messages that were suppressed by control rules.Control rules are essentially the final decision point before delivery is sent.The platform will not automatically queue or retry a message even after the suppression window has reset.In this case, a few things to note:A profile continues in the journey after control rule suppression.Suppression is logged as ExcludedForControlRules.The journey will not automatically retry the suppressed message.A profile could potentially receive Email 2 without Email 1.An explicit condition is recommended to enforce the sequence (Email 1 before Email 2).

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