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  • 02/07/2024
    Hello!About 20 days ago, I updated the Push Channel Settings (Android and iOS credentials). On the same screen where I did this update (Administration -> Channels -> Mobile app (AEP SDK)), I noticed an alert about the expiration of the iOS Certificate (PEM). Until last week, the option to update thi...

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  • 01/07/2024
    Hi all, When I go to see inside the tool to see how many users are subscribed to a service I find a quantity of 12,000,000 but if I execute a query with  the service following the next structure Subscriptions exists  such as ID is equal to "NAME OF SERVICE" I get 11,986,093. What could be the reason...

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  • 26/06/2024
    Hi, I am really new to ACS and like to seek the experts' advice on this situation. I created a flow to ingest some data and save in an audience list as 'Create a unique audience' but I would like to continue running this flow to add on data into the list. I have used the selection 'Update an existin...

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  • 24/06/2024
    Hi team, I have been having some trying to get a piece of javascript working within the HTML section of the email editor in ACS. Currently, when I execute a delivery with this code in it the delivery sends fine: <% if (context.targetData.lastName == 'Ross' && context.targetData.firstName == 'Bob') {...

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  • 24/06/2024
    when trying an API call for one of our ACS instance it returns following error. nPGS-220000 PostgreSQL error: connection to server at \"abc-mkt-stage4.chqkifxvjhq8.us-west-2.rds.amazonaws.com\" (xx.xx.xxx.xxx), port 5432 failed: FATAL:  remaining connection slots are reserved for non-replication sup...

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  • 24/06/2024
    How to get yesterdays and today CSV files from SFTP path 

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  • 19/06/2024
    hi, i´ve run into a tricky issue, on a subscirption service i have associated a landing page for subscription and unsubscription, when the unsub link is inserted in an email pointing to this service i would expect to be directed to that specific landing page, which happens ok (url is correct, unsub ...

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  • 17/06/2024
    Hello! Some users of an email were excluded by the rule uniATCBrandGenericDaily. I need help with its meaning, where can I find information about the rule, please?  Thank you in advance,Thais

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  • 14/06/2024
    We are currently working in decommissioning adobe campaign standard. What is the best approach to backup the data from Adobe campaign standard to other tool without data loss?

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  • 12/06/2024
    When I send an email, all emails are rendered correct except MS 365 Parallel on a mac. It is causing an odd duplication of the CTA buttons throughout the email - see image below. Is there an easy way to fix this at the universal level? I did some research, and I could add a CSS but that would be a l...

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