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  • 06-07-2020
    This has been answered on the Campaign Classic board but the solution isn't available on standard as far as i can tell... I'd like to send an email to a group that just contains plain text, no html elements. Ideally this would be part of a workflow as a follow up email to opens of first email etc. A...

    Views

    600

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    0

    Replies

    4
  • 05-07-2020
    Hi, when I try to move a workflow from one campaign to another, the delivery does not move alongside it. I cannot go into the delivery and move it across as the option is greyed out. Why is this the case and what can I do to resolve this?

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    1.4K

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    0

    Replies

    8
  • 04-07-2020
    Hi,I was trying to create a new field in Profile custom resource, where I saw a option called "Category for the audience and targeting". What is use of this option. ? Thanks,Rahul

    Views

    539

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    0

    Replies

    1
  • 02-07-2020
    Hi All,I am using ACS RT transactional message. I have created a collection in the event object. My json of the event looks as following:{ "email": "a@gmail.com", "ctx": {"ratePlans": [ { "ratePlanCode": "string127 #1", "taxInclusive": true, "startDt": "2020-07-02", "startDateYYYYMMDD": "string127 #...

    Views

    1.5K

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    0

    Replies

    8
  • 02-07-2020
    Can you suggest if there is any possibility of rejecting the file if the column separator is different from what we have configured in the file structure. Else is there any work around to deal with this kind of expectation?

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    463

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    0

    Replies

    1
  • 01-07-2020
    HiI have created a Abandonment Cloud Trigger. Can we monitor the deliveries of the trigger for Preparation errors using Delivery Alerting Dashboard ? Regards,Ganesh

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    609

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    0

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    1
  • 30-06-2020
    HiI am creating a "Delivery alerting Dashboard" and I want to receive email notification for failed deliveries or preparation failed. To test this I created a workflow with email deliveries. I kept the Subject as empty to simulate error. I am not receiving any notification emails when the delivery f...

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    852

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    0

    Replies

    2
  • 30-06-2020
    I'm looking to make a query where I target profiles who haven't opened ANY emails from x number of days ago.This is to be set up as a workflow with a recurring email to entice user's to engage with our emails.I understand that I need to query profiles that have no tracking associated to them but whe...

    Views

    673

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    0

    Replies

    1
  • 30-06-2020
    Hello, I'm trying to set up an External Account where I would access an outside vendor's FTP to pick up files they post daily. The vendor says they would need OUR Public Key for them to load on their end in order for us to access their server. Can someone clarify the process for me?Step 1) Contact A...

    Views

    793

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    0

    Replies

    4
  • 29-06-2020
    Hi, I want to ask about definition of distinct clicks.The manual says; Distinct clicks for the population reached : Number of distinct people having clicked in a delivery at least once.Then the statics should not exceed 100% in my understanding.But I can see there is some case that exceed 100%.Why i...

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    508

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    0

    Replies

    1
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