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  • 1/16/18
    Hi All,For my segmentation purpose, I am using a personalization block in my email delivery's subject line. Inside this personalization block, I am doing a soap call to fetch the subject appropriate for my segment. However, if after evaluation, if I get 'Hi <%= recipient.firstName %>' this recipient...

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  • 1/15/18
    HiI been having some exception when I analyze a delivery ( before sending the email out). here is the formula that I am applying on pressure rulesIif([outletFreq/@PrefAction]='weekly' and [outletFreq/@brandCd] ='OUT',[outletFreq/@Frequency],100)Rules screenhere is the exceptions that I see. Any Idea...

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  • 1/15/18
    This may be a very basic question, but I am trying to find "Forward to a friend" tag/code much like other personalization tagging. Ex. Unsubscribe = <%@ include view='UnsubscriptionLink' %>Any help would be appreciated. Maybe it is labeled something else in Campaign.

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  • 1/15/18
    Hi there,I have noticed that the error below is happening in most of the emails we are sending to Microsoft accounts:Email FALIED to send. Reason USER UNKNOWN. Text: 550.5.5.0. Requested action not taken: mailbox unavailable. Do you know what are the reasons why a mailbox would be unavailable? Is th...

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  • 1/13/18
    I am declaring vars.subName = 'lwFilmsGenComm'; in a JS activity in the first step of the workflow. I was hoping to call $(vars/@subname) down line within a query. But I keep getting this error01/13/2018 3:11:02 PM XTK-170036 Unable to parse expression '[service/@name] = ''lwFilmsGenComm'''.01/13/20...

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  • 1/11/18
    Hi,I am using following conditional statements to display 4 different images based on 4 different values (1, 2, 3, or 4) in TREATMENT_ID column. The following conditional statement is working, however i want to edit it to use "OR" since the image is the same for the values 1 and 2:<% if (targetData....

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  • 1/11/18
    Hi,I am trying to send whatsApp message from Adobe campaign. I am looking for APIs and could find tow of them:1. WhatsAPI - which is currently closed it seems (WhatsAPI Documentation · mgp25/Chat-API Wiki · GitHub )2. WhatsMate API (How to send WhatsApp Messages in Java )I am thinking of doing a jso...

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  • 1/11/18
    Hi all,Can you please share how you're managing access rights for your operators? In our case we have millions of recipients divided by groups and groups of operators who should be able to target one or many groups of recipients.I see only 2 ways to deal with it:1. Give every operator and recipient ...

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  • 1/10/18
    I created an external database to MySQL database, then created a schema to access the external database. I can see the data in the schema from the external database. But when I run the query activity in workflow, it will run for a long time, I can see the template table "wkf*****" was created in the...

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  • 1/10/18
    We are migrating from Eloqua and are trying to mimic a simple drip campaign.  We would like a feeder to evaluate every hour to see if anyone in the DB has met our criteria and if so, add them to the workflow.  The workflow would include a series of emails.  So receive email 1, wait 10 days, send ema...

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    2